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1.7 64 Reviews
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Asknet complaints 64

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M
9:19 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Asknet unauthorizated withdrawal from account

I see that t am not only one who is having this problem. I checked my bank statement and noticed an unauthorized charge for 75.98 to WWW.ASKNET-SHOPS. I am asking anyone for help to resolve this problem. I have no name of the product, no address to contact anyone, no telephone to contact anyone. This very disturding when someone and or a company can just withdraw money from your account. Please help! Thank you

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8:32 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Asknet No refund of cancelled Anti Virus software

Ordered download of Anti Virus software. My Windows 98 on Gateway computer would not eccept this material. It acted as if a virus had entered. It was difficult to get rid of it. I have since instaled another product. I canceled this order #[protected] 11/01/2008 custumer # [protected], but a charge of $39.54 appears on my credit card bill. I would like a refund of this amount. Thank You
Wilfred MacLeod [protected]@juno.com

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M. Rydzewski
Hamtramck, US
Aug 16, 2009 3:18 pm EDT

Yours softwere can't be used because slows down programs, operating system or even demedges the operating system it happened for me and now you are letting meknow that you not refund cancelled orders. That is outrageous.

M. Rydzewski

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C
5:32 pm EST
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This company billed me for $214 through my debit card for nothing - - i did not order anything from them!!! 12 / 04 / 08. If they do not refund my money i get to pay for the charges to my checking account as well as eating the $214!!! This is not funny, that was my house payment money!!! Cb in mo

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G
5:13 pm EST
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Asknet Overcharged

I purchased F-Secure internet protection software on line for $34.95 and was billed $114.10. ASKNET-SHOPS overbilled me by $79.15.

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B
B
Buzz Gilmore
, US
Jun 06, 2011 7:37 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased a nero software upgrade for NERO since my version was outdated. I received a CD but it did not update my older version it just was an advertizement to purchase NERO. So I received NERO's advertizement for $14.99. What a deal!

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C
cblack80
Napanoch, US
Nov 13, 2009 7:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

good evening my name is corey anthony, i try to purchase a nero 9 software today and my purchase didn't go thru my debit card and now i've been overcharged 4 times from you guys after i didn't purchase anything and now i'm going to have a negative balance in my account in 24 hours i need this fix a.s.a.p

Overview of Asknet complaint handling

Asknet reviews first appeared on Complaints Board on Nov 20, 2008. The latest review been charged on my account was posted on Apr 11, 2023. The latest complaint I never bought anything from you and you charged my credit card twice for $89.99 on November 5, 2012 was resolved on Nov 17, 2012. Asknet has an average consumer rating of 2 stars from 64 reviews. Asknet has resolved 11 complaints.
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  1. Asknet contacts

  2. Asknet phone numbers
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    100%
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    Chinese Hotline
    +1 (415) 352-2610
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    Japan
    More phone numbers
  3. Asknet emails
  4. Asknet headquarters
    Vincenz-Priessnitz - Str. 3, Karlsruhe, California, 76131, Germany
  5. Asknet social media
Asknet Category
Asknet is related to the Unauthorized Charges category.

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