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1.7 64 Reviews

How responsive is Asknet's customer service?

11 Resolved
53 Unresolved
Poor 🫤
Asknet is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. As for reviewers, we'd advise carefully reading existing reviews to understand what to expect. It's also helpful to go through the few complaints that Asknet has already resolved to get a clear picture of their customer interaction and potential challenges in resolving your personal issue.
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Asknet reviews and complaints 64

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9:19 am EDT
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Asknet unauthorizated withdrawal from account

I see that t am not only one who is having this problem. I checked my bank statement and noticed an unauthorized charge for 75.98 to WWW.ASKNET-SHOPS. I am asking anyone for help to resolve this problem. I have no name of the product, no address to contact anyone, no telephone to contact anyone. This very disturding when someone and or a company can just withdraw money from your account. Please help! Thank you

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8:32 am EST
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Asknet No refund of cancelled Anti Virus software

Ordered download of Anti Virus software. My Windows 98 on Gateway computer would not eccept this material. It acted as if a virus had entered. It was difficult to get rid of it. I have since instaled another product. I canceled this order #[protected] 11/01/2008 custumer # [protected], but a charge of $39.54 appears on my credit card bill. I would like a refund of this amount. Thank You
Wilfred MacLeod [protected]@juno.com

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M. Rydzewski
Hamtramck, US
Aug 16, 2009 3:18 pm EDT

Yours softwere can't be used because slows down programs, operating system or even demedges the operating system it happened for me and now you are letting meknow that you not refund cancelled orders. That is outrageous.

M. Rydzewski

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5:32 pm EST
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Asknet - Fraud

This company billed me for $214 through my debit card for nothing - - i did not order anything from them!!! 12 / 04 / 08. If they do not refund my money i get to pay for the charges to my checking account as well as eating the $214!!! This is not funny, that was my house payment money!!! Cb in mo

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5:13 pm EST
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Asknet Overcharged

I purchased F-Secure internet protection software on line for $34.95 and was billed $114.10. ASKNET-SHOPS overbilled me by $79.15.

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Buzz Gilmore
, US
Jun 06, 2011 7:37 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased a nero software upgrade for NERO since my version was outdated. I received a CD but it did not update my older version it just was an advertizement to purchase NERO. So I received NERO's advertizement for $14.99. What a deal!

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cblack80
Napanoch, US
Nov 13, 2009 7:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

good evening my name is corey anthony, i try to purchase a nero 9 software today and my purchase didn't go thru my debit card and now i've been overcharged 4 times from you guys after i didn't purchase anything and now i'm going to have a negative balance in my account in 24 hours i need this fix a.s.a.p

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+49 721 964580 +1 (877) 873-1459 More phone numbers

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