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AsSeenOnTV.com Customer Service Phone, Email, Contacts

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1.8 21 Reviews

AsSeenOnTV.com Complaints Summary

4 Resolved
17 Unresolved
Our verdict: With AsSeenOnTV.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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AsSeenOnTV.com reviews & complaints 21

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Newest AsSeenOnTV.com reviews & complaints

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J
8:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AsSeenOnTV.com Bionic heavy duty stainless steel garden hose 100'

This is third contact. Next step is the Better Business Bureau. We purchased a hose (Stated above) in July 2021 from CollectionsETC. It was advertised as having a lifetime warranty and burst free. Well it has a leak at the outlet end of hose and we would appreciate a replacement hose. Our email address is

[protected]@comcast.net I would appreciate hearing back from you on this matter.

Desired outcome: Would appreciate a response and getting a replacement hose. Thank you.

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8:18 am EST
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AsSeenOnTV.com payment made and product not received.

order number E3611964 for Shine Armor Fortify Quick Coat x 2 from . Ordered on 10/14/2021 with master card payment.

Have not heard from them on the shipping date as of 12/1/2021.

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1:28 pm EST
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AsSeenOnTV.com Emeril lagasse pasta and beyond

I ordered this from asseenontvetc.Com october 6th 2021 and still haven't received the merchandise. I notified my bank and they will continue investigations. I have emailed no response and called no answers. I have done everything possible to resolve this and now it is in the hands of authorities for fraud with my banks.

I think they are scammers, very upsetting cannot trust anyone these days.

[protected]

request a refund order #e3611578

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Is AsSeenOnTV.com legit?

Our verdict: Complaints Board's thorough examination reveals AsSeenOnTV.com as a legitimate entity with notable strengths. Despite a 19% resolution rate on customer complaints, which invites a closer look, AsSeenOnTV.com stands out for its commitment to quality and security. Clients considering AsSeenOnTV.com should delve into its customer service record to gauge compatibility with their expectations.

AsSeenOnTV.com earns 91% level of Trustworthiness

Perfect Trust Endorsement: AsSeenOnTV.com achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for AsSeenOnTV.com. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

AsSeenOnTV.com has claimed the domain name for asseenontv.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Asseenontv.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Asseenontv.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for AsSeenOnTV.com have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up AsSeenOnTV.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While AsSeenOnTV.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 19% of 21 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • AsSeenOnTV.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to AsSeenOnTV.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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G
8:48 am EDT

AsSeenOnTV.com Adjustable Click Belts (2) ordeer # E3611531

Order placed [protected] order # E3611531 charges to my credit card for $26.76
have called and left messages and filed a request (@) on line still not results.
The items are Adjustable Click Belts (2)

George Errington
2495 Chaney Circle
Youngstown, OH 44509
[protected]

Desired outcome: items sent or credit to my credit card

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D
7:15 pm EDT

AsSeenOnTV.com Egg Cushion

I bought an egg cushion Total cost me 31.68 Oct.15 2021 It was to be here in two to five days It never came I have called [protected] Ican't get nobody I have e/mailed them at least 20 times no one answers me back They took my money and never sent me my order! When I call this number they tell you to hold for rep. then in a few minutes it says do to high call volume you have to record your message I have done this several times no one gets back with me the e/mail I send I get no answer I believe I have been scammed I can't get anywhere My nephew has cancer I ordered that cushion for him he is very ill But I guess they dom't care they just take your mone and the heck with you I'm75 years old I don't need this stress I don't have that kind of money to lose asI'm on a fixed income
please help me get my money back Thank you

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2:01 pm EDT

AsSeenOnTV.com Walkfit inner soles

Product paid for but not received. Emailed company and received response below with no further response or refund to date. This Order E369666 was placed and confirmed September 12, 2021.
10/10/21 Response from AsSeenOnTVEtc.com:
"The shipment we were expecting didn't arrive as expected and we don't have an eta on another shipment so we have to cancel your order. I'll issue a refund. The refund will post back to your card within 2 to 3 banking days. I'm very sorry for the inconvenience."

Desired outcome: Noitified Company, received response, No Refund processed. I want my refund for product not shipped as promosed.

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4:25 pm EDT

AsSeenOnTV.com Power Legs Vibration Plate Foot Massager with Remote Control × 1

Placed and order on line and paid for 2-5 days expedited shipping. My credit card was charged, but no status updates or any communication regarding my order. Called several time during business hours and it always goes to voice mail and sent several e-mails with no response.

This operation looks fraudulent and a scam.

As Seen on TV Contact:

email at [protected]@asseenontvetc.com:
You can also call us at: [protected]

Desired outcome: Cancel my order and refund - : Order E3611976

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6:53 pm EDT

AsSeenOnTV.com Flex Mirrors

I placed an order for two flex mirrors on 02/08/2021. $44.99 was promptly deducted from my bank account. After 3 weeks with no word from AsSeenOnTV I started sending emails to no avail. No one responded.

Finally yesterday 04/07 the mirrors arrived. This items are totally unacceptable. They are not glass mirrors, they mylar adhered to cardboard. The reflection is horrible and useless.
I am unable to open a ticket because I signed in as a guest.

Today I repackaged the so called "mirrors" in the same package I received them in. I addressed it to the address on the original package. When my wife took this package to the post office the address is "UNKNOWN"?
I sent it anyway at a cost of 11.75.

I will never order anything from this company again, nor would I even hint to someone to check this company out.

Gerald Rodgers

Desired outcome: full refund of 44.99 for items and 11.75 for return shipping cost

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3:25 am EDT
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AsSeenOnTV.com I want to complain on one of your seller

I want to complain on one of your seller with company name asseenontv... I ordered a basketball inflatable swimming pool to this seller just last week but before I place my order I chatted them in a nice manner hoping they will ship out the right item I ordered cause I dont like anything but the basketball only... Ive waited for almost a week for them to ship out cause last week was holy week... Just today (april 22) they chatted me that the item I ordered is no longer available and that they will ship out another option which is the volley ball swimming pool... So I insisted to cancel my order because I dont like the one they offered and in the first place I did not order the volleyball... So I press on the cancel order button but they rejected it... Please help me on this matter... I want to cancel my order... Cause I hate sellers who insisted their wants rather than giving their costumer the right to choose... If these order will shippped out and delivered to me... I will not accept it... Because I ask them a favor to cancel it because I did not order it... They are no longer responding to my chat... Please help me

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5:33 am EDT

AsSeenOnTV.com Lousiest experience

I was so wrong not reading all the reviews about this terrible company before ordering. All the people complain about same problems. They don't confirm orders which are extremely important to do, and they are impossible to reach via any means of communication. When you call them you don't even listen to a normal human voice, you talk to records that transfer you from one number to another. Promise you to call back, but never do. This is a very shady company.

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4:32 am EDT

AsSeenOnTV.com The status remained the same

I ordered shampoo and conditioner from the company www.aseenontv.com. I received the automated reply from the company. It even has the tracking number and order number, but when I checked the tracking number it showed that the delivery was in process. After one week I checked the tracking number again, but it showed the same. I asked the seller, why the status didn’t change, but he didn’t reply. I’m worried about it and don’t know what to do.

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5:37 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

AsSeenOnTV.com never received music cd's

After watching a TV info commercial, I went to their on-line site and place a $128 order for the complete set of music CDs (Golden Age of Country). This was near the end of November 2011. After Christmas I went to my account and sent an email asking for confirmation of when my CD's would be mailed out. (They had been on back-order, but ship-date was in just a couple of days.) Well, I never got an email back from them. When I went to get into my account tonite, their web-site is gone. I tried the "new" web address, but they do not recognise MY email address! How 'bout THAT! I'm ripped off for $128 !
I will call my credit card tomorrow, but doubt anything will be resolved so many weeks later. NEVER AGAIN!

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3:06 pm EDT

AsSeenOnTV.com Lied about them

They say the wallet is nearly indestructlble i had it 10 min put some cards in it and it broke my son got to playing with it but it back togetheer and ran over it with the car and its dented up and caved in wow some wallet ill stick to my old one id also b afraid to trust anything else off tv i paid good money for these wallets this comp thatt r selling theses are taking advantage of people no wounder people are having hard times with comp like this one out there wont order another one thats for sure !

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10:46 pm EDT
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AsSeenOnTV.com Status or Fraud problem?

I believe I'll no longer order anything from the TV. I ordered the SideSleeper Pro. I checked the status almost every day after 3 weeks and the status never changed. After the 6th week, I was allowed to cancel my order. At the same time, I had another order in from a TV ad and sure enough, it was also handled through customerstatus.com and the status is stuck as "Pending" for 2-3 weeks. The order was a totally different company than SideSleeper Pro, so if this is the new "norm", I'm done! I don't even have the option to cancel and the phone number is a joke.

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K
6:30 pm EST

AsSeenOnTV.com Don't order from them

I have ordered Kangaroo Keeper from as seen on tv on 01/14/2011. I have not received my order from them for almost 14 days. I have called their customer service about my order on 01/24/2011 and 01/28/2011. On first call, they told me because the product was back order, it has just shipped out to me. It would take 5 days. At that time, I forgot to ask the tracking# from them, so I made another two phone calls to them on 01/28/2011. On this two phone calls, they told me the product just shipped out yesterday, which is 01/27/2011 and there is no tracking# because its been shipped by USPS. It was not as same as they told me on 01/24/2011 that the product has been shipped out already. And, according the Terms and Conditions (1) in the order confirmation I got, it shows:

1.) PRODUCT SALES & DELIVERY: Items IN STOCK purchased by credit card and at the time of order will be automatically processed for your convenience and charged to your credit card account immediately. Your order will process and ship within 24-72 hours from our warehouse and cannot be canceled due to automatic processing. Express Shipping is 3Day UPS. Express shipping is calculated from the next business day, once your order has been shipped from our warehouse and will be shipped 3Day UPS. UPS Ground time in transit delivery is normally 6-10 business days. Shipping is not calculated from the date ordered, it is calculated from the date it leaves our warehouse. ACH Payments (see 1a.). . . Back Orders (see 3.)

It indicates the products will be shipped by UPS, not USPS. Also, as they told me on first call, the product was back order. According to Terms and Conditions (3) in the Order Confirmation

(3.) BACK-ORDERS: If your order cannot be shipped you will be notified automatically via e-mail about your status.

I should have gotten an automatically notification via email about the back order, but I NEVER gotten any email except order confirmation from as seen on tv. This was really a terrible online purchasing I have ever had. They are even not honest. Please DO NOT order from this site. If I knew a lot of people have complained about this site, I would not order anything from them.

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4:35 am EDT

AsSeenOnTV.com Outrageous service

I ordered a Back Max 3 piece body support system on 9/25/10 and paid with my AX card, $129.99 plus shipping, total $169.90. I tried to track my order online as I could not ever get through on the phone. In the online order tracking screen under status, my order said "being packaged", for several days. I sent an email to inquire how long it took to package my purchase. No reply. One time I managed to get through on the phone and was told to ignore that notice, my order had been shipped and would arrive today. It did arrive, but was the wrong product. I emailed to advise of the incorrect product, and I got 1 email apologizing for the mistake and saying that the correct product would be shipped. I received nothing. I made 12-15 attempts to contact the company by phone, but was never successful. I also sent 4 email messages and never received a reply. Only after I requested a cancellation of the order, did I hear from them. A fellow named Robb called and began to argue with me about who's fault the mixup really was. I did receive a return UPS label for the incorrect product and returned it. I have never experienced such poor service. These people don't even know what common courtesy is. There telephone system is a sham. They obviously don't have anyone to answer the phone and the recording just keeps running the caller around. Do not buy from this company!

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K
3:27 pm EDT

AsSeenOnTV.com False advertisement

Thank goodness I never buy anything from the TV. I went to the As Seen on TV Store and bought the Yoshi Blade. The commercial shows the women just excited about the knife as they are Chopping up the vegetables etc. Well, when you read the book on the knife the first thing they say is Do Not use for chopping, cutfrozen vegetables, smash garlic, slice poultry or any meat that has a bone in it and Do not put in dishwasher! Seems this company is making it's money on the non-refundable shipping charges, because the product isn't what it advertised.

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Tawn
, US
Sep 26, 2010 8:59 pm EDT

I ordered something from www.asseenontv.com. They sent the WRONG item and I couldn't get them to send the right one.

I emailed 3 times and got no response. I tried calling twice during normal business hours but got an answering machine saying their hours are "9-5" with no time zone. Not able to leave a message.

Warning: You'll get ripped off if you order from this website.

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1:16 pm EDT

AsSeenOnTV.com Scam

I bought the Awsome Auger and the electric drill and extentions. The first time I tried to use it, the extention was so off ballance that it shook the drill out of my hand and in the first 30 seconds the drill started to smoke and the motor in it burned up. What Pissed me off the most, is the fact I had to pay for shipping to return it $22 to get my $59 back. So it cost me shipping both directions to find out that it was a piece of garbage. Better off with a hand spade lol.

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Kenno
, US
Dec 23, 2009 12:44 pm EST

I ordered from this group and never received package. Only contact channel is by email which they do no respond. Rip off. Buyers beware.

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dtrimble
Patton, US
Feb 10, 2014 11:01 pm EST
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I just recently purchased the bacon bowls, It was 1 set for 10.00 plus shipping. So I enter all my info and then the next page is my order page and it has 2 sets listed at a price of 45.00. I'm like wait a minute thats not what i want so i click on edit my order and what does it do? Says thank you for your purchase. This is a total scam and rip off. I have just emailed them and will be calling them tomorrow during business hours as well as my bank. This is a total scam and I am posting it all over online everywhere I can.

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12:00 am EST
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AsSeenOnTV.com Please do not buy from them!

I ordered a product from this company for christmas. When i ordered it said in stock and ready to ship. They even sent me a ups tracking number after 2 weeks and still no proress on the tracking, i called ups they informed me that they received a call and issued a number but never got the package. After several attempts to call customer service and no answer i finally went to the web site and requested a live chat with customer service the first girl told me there was nothing she could do and ended my chat. I tried again and got gina who was very rude and accused me off cutting off the other operator before i even told her who i was. After lots of run around and attitude she finally admitted they did not even have the product and said i was sent an email about this ( no email was ever sent!.) i finally told her i wanted to speak to a manager and she told me they were busy with other "important" issues, when i asked her if she was saying i a paying customer was not important she said she could not help me anymore just to keep checking to see when it is shipped. I demanded to speak to a manager 3 times and she finally told she would have tracy call me. I called the customer service line and let it ring for al least 5 minutes then guess who answered, gina! I asked to speak to tracy and she said who is this (not may i ask who's calling like a normal business) i then said excuse me but i asked to speak to tracy, she wouldn't put me through till i gave my name them of course gave me voice mail. My call was never returned. I reported them to the bbb. The business reply came from gina not a manager and she told them i was "very volgure and disrepectful and i called her a liar." the bbb said i could go to small claims court, but without more complaints from other customers they couldn't do anything at this time. My complaint will last for 3 years in file, but that is it. I hope people read these and quit buying from this company they are the type of company that need to be forced to change or close!

Gina needs some courses in business and customer service.

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Geri517
, US
Dec 11, 2015 1:57 pm EST

Received a call from APO regarding the Star Shower lights, the woman spoke very fast and when I told her that Id not was (what she called a gift) she disconnected me! I call AS SEEN ON TV today and the recording said all operators were busy and I left y phone #, it has been 2 hours since I calld and still no call. Not happy at all regarding the phone called I received yesterday evening!

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KarenL9960
Tacoma, US
Jun 24, 2011 9:14 pm EDT
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I had exactly the same experience - backordered item when ordered May 20, 2011. That was fine with me because I wasn't in too much of a hurry. HOWEVER... I have worked in mail order executive management for over 20 years. A vendor cannot actually CHARGE your card until the item ships. This unethical organization charged my card on May 26, 2011. I received an email on that date stating that delivery should be expected anywhere from June 3 to June 13, so everything appeared to be on the up and up. June 22 I decided that a "Where's My Order?" inquiry was called for (mind you, this is now almost a full month since they charged my card). The shipment tracking link led me to an error page, telling me no information about my shipment was available. The email resply to my inquiry (one day later) had an attached .pdf of a screen print showing me that the item was in transit. It showed an entry on May 26 that stated "Shipment Information Sent to FedEx". The next entry was dated JUNE 15, stating the shipment arrived at a FedEx location in Ellenwood GA (near this crooked company's GA facility). How convenient. Blame it on FedEx never getting around to picking up the shipment, I guess. Except we all know better. FedEx is a reputable company. I maintain that "As Seen on TV" wanted to get this sale booked in time for their May financial statements, so they fabricated this whole slimy ruse so they could charge my card before they actually had product to ship. I was out the use of those funds for almost a full month. Today, June 24, I did finally receive the product. Had there been anymore delay or flat out deceit, my next stop would have been the State of Georgia's State's Attorney's office to file a complaint about this company's business practices. I might still do so, but frankly, I think we can send them a stronger message by getting the word out that no one should order from these bums. I'm also writing directly to the manufacturer of this product (which is good) suggesting they do themselves a favor and try to find another channel of distribution.

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bonkers82
Belfast, GB
Jun 02, 2011 12:19 pm EDT
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Wish I had of found this site last week, have ordered an ab circle pro from them, indstructed on a 5 day delivery. have not received an email confirming my order. Paid with a mastercard. cant find ANY details to contact them, online help is actually offline. what can/should I do. am really starting to panic( in the UK by the way)

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LP in PA
Shenandoah, US
Jan 03, 2011 4:21 pm EST
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Their website insists on getting your personal info, including your credit card info, before showing any totals, shipping fees or taxes. Once you input the info, they run you through several pages of "special offers" with pop-ups and deceptive "discount plan" that is really another purchase - you purchase the "plan" itself. When you try to leave a page it opens a window that says "press OK to buy" or "cancel to stay on the page". You have to X out of the page.
By the time you find the page that has your inflated totals, it has no option to remove a product or cancel the order. It is a done deal by the time you even know what the cost is! I immediately emailed customer service to cancel the order and got a reply from Tracy that says they have no order from me and to contact my credit card company.
I bought As Seen On TV products in stores and was happy with those, expected the same from the site. I ordered the lighted magnifier since I can't find one locally. Ironic how this was such an eye-opener.

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tbc345
, US
Mar 28, 2017 2:03 pm EDT
Replying to comment of LP in PA

i agree! they are deceptive by nature! i cant believe they get away with charging people! it is ridiculous! they refuse to pay for a return label even though it's their fault they cheated you in the first place with all there HIDDEN charges! shipping and handling is beyond a joke! these people need to be STOPPED!

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Tawn
, US
Sep 26, 2010 9:04 pm EDT

I already posted about www.asseenontv.com sending me (and charging me) for the wrong item and I can't get ahold of them either by email or phone.

But it's worth repeating: AS SEEN ON TV WILL RIP YOU OFF.

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vk calif
Sacramento, US
Sep 14, 2010 10:57 am EDT
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DO NOT BUY ON LINE, SHIPPING COSTS ARE A JOKE.
MY complaint was over the OVER CHARGING OF SHIPPING COSTS. It was almost as much as the 2 for 1 cost of the item.
THE SHED VAC IS A RIP OFF. IT STATES IT'S NOT A TOY, WELL IT WORKS JUST LIKE A TOY. IT COULDN'T SUCK AN EYE LASH OFF THE TABLE. Non the less my dogs hair. Then it took me several phone calls to get a return slip or number to return it. After paying out another 8 bucks to ship it back to them I am now out $23.86 for this product which wasn't what it claimed to be in the first place. See I paid, $19.99 for 2 shedvacs and an additional $15.86 for the shipping to receive the items. That took them 4 weeks to send out. They received them back in 3 days for me paying to ship them back an additional $8.00. They make more money overcharging for shipping then they get their products back to re-sell and rip off other customers. BEWARE IF YOU BUY ON LINE YOUR BEING RIPPED OFF ON THEIR SHIPPING ALONE. If you return it YOU DO NOT GET THE SHIPPING COSTS BACK. YOUR out more money then to send it back in the first place.

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tbc345
, US
Mar 28, 2017 2:01 pm EDT
Replying to comment of vk calif

same thing happened to me WHAT A FREAKING JOKE this place is! and to charge the customer for a return label is CRAZY! do NOT ORDER FROM THIS COMPANY! THEY ARE A RIP-OFF

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sunley74
, CA
May 19, 2010 6:25 pm EDT
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I recently made a purchase at an "as seen on tv store" and it broke the first time I used it. (rolling insta bag). When I emailed customer service to complain they said there was nothing they could do and that I should contact the manufacturer. However, the name of the manufacturer is not on the box, nor is it on the website. I emailed them back, (someone by the name of Tracy) and asked for the name of the manufacturer. Her reply was that they don't know the name of the manufacturer. I just emailed her back and told her that I found it hard to believe that they carry a product and don't know who makes it. I told her that I would never buy again from their store and would make sure to tell everyone about the lousy products and even lousier customer service.

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mike en
kansascity, US
Apr 08, 2010 4:36 pm EDT

i ordered a barkbuster from them, said it would take 2-3 weeks. 7 weeks later, i called them and asked them were it was, i got the rudest person, he said it was in high demand and that it would take a while for more shipments to come in. about 4 days later, i called 2 see if they had received any more, once again, i got a very rude woman that told me no it would be about a month longer, i then told her i wanted 2 cancel my order and get a refund, she finally said that an email was sent out 2 me and that i would be getting my refund. several days later, no email, no refund, i called back. i got the rudest "lady" telling me that i was never charged anything, that an email was sent, that i need 2 learn how 2 read my email and the order was canceled. she then hung up on me.
i am still in the works of getting my money back, ( which she claimed was never taking)
i will NEVER order from them again, and i will advise all my friends not to. i think they r scaming somehow

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Valerye21
Wakefield, US
Sep 03, 2009 3:14 pm EDT

I also wish I would have seen these before I bought a "tap teaser" the 2nd week of Jan, 2009. I was told that it hadn't

come from the warehouse...told that in Feb, March...then told it would be a week or so. I was told that April-May.

Yes, I gave them the benefit of the doubt...Danielle answered all my e-mails. Finally I DEMANDED my money back

and she told me it would be credited to my account. That was in June, 2009 - $23.99 I will NEVER see again!

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chasity09
Madison, US
Feb 09, 2009 12:04 am EST

I would recommend you to call the company for the card you used on seen on tv.com and see if you have an unauthorized charges... It took me 4ever to get the bndaroos, I had to call also, but I finally got them..not look what happened

ComplaintsBoard
J
12:00 am EST

AsSeenOnTV.com Comapany is a scam

I paid this website by credit card to order a x - mas gift for my daughter. I ordered using google shopping online. Shoppershalt charged my credit card but never shipped the product. I have tried contacting them since dec. 23rd, but they have not responded via email or online chat. The phone number listed is out of service. I contacted the bbb and they tell me that the aompany is out of business. They are now using the name asseenontv.com, which is registered to the same address. Google is working to get me a refund but the bbb advises to seek legal advice. The item was not expensive enough for that. Don't order from shoppershalt.com or asseenontv.com.

Read full review of AsSeenOnTV.com and 37 comments
Update by jen mingle
Jan 03, 2008 4:42 am EST

ooops...on the BBB the other company name is listed as "as seen on tv", not asseenontv.com.

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37 comments
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Jeff
, US
Jul 02, 2009 3:10 pm EDT

Stupid scam.

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Vosklady
, US
Dec 15, 2008 1:02 pm EST

If only I had found this site BEFORE ordering from AsSeenOnTv.com! :(

I placed an order on December 1, 2008. I received a confirmation of my order. Today, two weeks later, I have heard nothing from AsSeenOnTv.Com's customer service department and have not received my order. I've written three times, called numerous times - never getting an actual human on the line just a 'low budget' phone system. My credit card was charged for the total of my order a day or so after placing my order. I was given a UPS tracking number, but when I went to UPS to check the status of my shipment, UPS told me they only had the billing information and tracking number but not my product/order. So, I thought I would wait.

After writing the ASOTV.COM customer service department three times on three different days and getting no response, and after not being able to speak with a human customer service rep. I figured it was time to call my credit card company; which I did do just a few moments before posting here.

The customer service rep for my credit card company understood the problem and filed the dispute accordingly. Apparently, there are a lot of 'junk' web sites out there these days. :( I checked with the BBB online and this site/ company has had quite a few complaints over the past 36 months; I should have looked into this before considering placing an order.

As for the 'surge' of positive feedback on this board regarding AsSeenOnTv.com, I have to agree with the previous poster (Not Buyinit), in that it does seem this company has placed 'trolls' on this board to 'plug' the site. It's quite obvious, I will agree.

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Not buyinit
,
Jul 17, 2008 2:08 pm EDT

It is suspicious that so many people were all of a sudden supporters of the company on ONE day all in a row! Gee, I wonder if the company put in testimonials themselves. How stupid do these ### think we are? There were all complaints before, then a statistically outrageous number of people all of a sudden love the business? Don't be fooled when people try to make you think awful things are popular!

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Denisia Bennett
,
Jul 07, 2008 8:42 am EDT

It was a great experience shopping through this site. I placed other with them and requested for express shipping to get before my son's birthday. And I got on time, surprisingly.

Satisfied buyer, good customer service.

Thank you shoppershalt.com

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Jill Hansen
,
Jun 12, 2008 6:19 pm EDT

Company is horrible to work with. I will never order from them and will tell all that I know that this company collects money for items and then never ships. I have waited over two months for a shipment and cannot get anyone to return my phone calls and the emails tell me that Item will be shipped, has been shipped or that there is a delay in shipping. I ended up calling my credit Card company and disputing the charge since I never received the product. My credit card company was very good about canceling my payment. I am still upset about being scammed by this company. Next time I buy online I will research the Company!

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Betty Rochester
,
Jun 04, 2008 11:19 am EDT

By seeing on tv I placed an order for Samurai shark on May 25 and I am very happy to received this product within a week. The quality of product so good, as I seen on tv. I would like keep contact with them.

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Jeff Campisi
,
Jun 04, 2008 11:07 am EDT

I placed a order for ultimate scrubber on May 10 and I received my order on May 18. It seems that, the shipping service is fast and product is also good. I really appreciate their sincerity towards quality and received product as I saw on this site. I want to say just keep in contact to this glamour customer service.

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sangcheol kim
,
Jun 04, 2008 9:53 am EDT

I placed an order on May 27th and I received my order on June 2nd.
I was order scunsi steamer which is working good. I appreciate the quality good towards sincerity.

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russell bryant
,
Jun 04, 2008 9:40 am EDT

I order an item from this guys walkfit and receive within a week.
So it seems very shipping service. The quality of product is good like how I seen on site. I appreciate these guys service and I want say that just keep contact with this site. I am very happy by using walkfit its really work me. So I thank full to them.

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Mary Lou Dolan
,
Jun 04, 2008 9:10 am EDT

i placed an order for Purse Brite Organizer on 8th may 2008 and i received order on 13th may. Its a very fast shipping and good products. I really appreciate their sincerity and commitment towards quality. And thank full to shoppershalt.

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