Complaint Rating:

Company information:
Art Van Furniture
Chesterfield, Michigan
United States

We -are still paying on!!! a $2000.00 King Koil Queen Sz.Memory foam Mattress purchased in 9/07. It is NOT what we expected-very uncomfortable, no support-stiff/sore backs, hips every morning-horrible!!! Art Van sent out a "service tech"-he measured the depth of the mattress/said all was normal and that's it-called the store in Chesterfield, MI were we bought it-the
nasty supervisor we spoke with said there was nothing they could do-my husband let her know we'd spent alot of $$ @ Art Van over the years and
we'd like some real response to our dissatisfaction-to be exact-get King Koil to take back their unsupportive, expensive mattress-and refund our $$!! Art Van furniture will not see any more of our
hard earned $$ EVER AGAIN!!!
S & K T