Menu
Ardyss Customer Service Phone, Email, Contacts

Ardyss
reviews & complaints

www.ardyss.com
www.ardyss.com

Learn how the rating is calculated

3.6 40 Reviews

Ardyss Complaints Summary

26 Resolved
14 Unresolved
Our verdict: With a good resolution rate, Ardyss generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
Verified
The authenticity of the customer service contact information for Ardyss has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Ardyss. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ardyss reviews & complaints 40

Sort by:

Newest Ardyss reviews & complaints

ComplaintsBoard
K
2:00 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss defective products!!!

Do not, do not, do not order from this website. The lady's name is corinda parks and her products are defective! I like the body magic and it does work (Smooths out your shape). I received one ordered from this site... It was missing a hook! This caused a very noticable bulge under my clothes... So I have to wear it on the middle row of hooks. This made it alot more uncomforable than it had to be. I am planning to still use the garment being that I am stuck with it, but I will wear it once I can comfortably fit into it on the middle row of hooks. Oh and she was in contact prior to the garment arriving - we called her immediately upon discovering the garment was missing a hook (Hadn't even tried to put it on yet)... She wouldn't return any of our calls. We did not state the nature of the calls in the messages, so she did not know why we were calling. This lead me to believe that she is aware that her products are defective.

Read full review of Ardyss and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
V
V
valerie wilson
Oak Park, US
Nov 28, 2013 5:29 am EST

i order a product that came through fed ex and its too small and there was no paper work to return merchandise for a larger size, therefore, its no use to me. please help? my name is valerie wilson email is wwilson1114@comcast.net or call [protected].

F
F
Foxxy Blacque
Pearland, US
Jan 06, 2012 4:30 pm EST

My name is Tameka Foxx, and I am a Director here in Ardyss International. I am very displeased the customer service you received was not up to Ardyss International standards. Ardyss is a company of integrity and loyalty. Please allow me the opportunity to help clarify and rectify the situation. You may contact me by phone or email. Email-foxxyblacque@sexxyazzafoxx.org / Phone [protected]

M
M
Ms Wu
London, GB
May 20, 2011 6:26 pm EDT

The body magic costs a small fortune for all the claims Ardyss makes but in actual fact the product does not really survive longer than about 30 continuous use. Mine fell apart (the boning came out) just over a month after I purchased it. I called the Ardyss freefone line here in the UK and they told me that they do not refund after 30 days. Considering the average cost is in excess o £80, I can't help but feel like I have been fleeced (robbed). I spent £250 purchasing for myself and gifting others. It is a hell of a lot of money to spend only to be told that they will not honour responsibility for what looks like a manufacturing fault. What does anyone else think?

A
A
A VERY DISAPPOINTED NEW ARDYSS DISTRIBUT
FLORENCE, US
Nov 05, 2010 8:34 pm EDT

I HAVE A VERY BIG PROBLEM WITH ARDYSS...THEY DID A (SHOWCASE CHALLENGE)...THEY CLAIMED TO GIVE AWAY UP TO $250, 000 CASH!...I WAS ONE OF THE (SUPPOSED)WINNERS...($2150)...I RECVED AN EMAIL AND EVERYTHINGI WAS EXCITED AFTER VERIFING THU THEIR CUSTOMER SERVICE IT WAS TRUE!..FINALLY A CHANCE TO BUILD MY BUSINESS..THEY PROMISED AND PROMISED ME MY WINNINGS..I EVEN RECVED AN EMAIL THAT SAID I SHOULD HAVE IT BY THE EOM OF OCT...I CALLED AGAIN ON 11/1/10 SPKE WITH SOMEONE WHO SAID I WAS NOT A WINNER THEY RECALCULATED THE TOTALS AND I WAS NOT A WINNER...THIS IS CRAZY...THEY SIMPLY SHOULD HAVE NEVER HAD THE CONTEST...THIS IS VERY DISCOURAGING FOR A NEW ARDYSS DISTRIBUTOR...

ComplaintsBoard
W
1:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ardyss never received my refud

A distributor with Ardyss international will not send me my refund for a wonder bra that was to big and had to be returned. I have been waiting for the refund since November, when she told me over the phone she would send it. The bra was on back order and some time had past and I had not heard from her so decided to ask for the refund. I called Ardyss and they turned their back on me and said it was between me and their distributor they said they only deal with distributors not the customer, the C/S rep kept repeating this to me even after I told her the distributor would not return my calls.

Regardless of the comments from other distributors about how it is not Ardyss international's fault; The consumer bought a product made by Ardyss, from a distributor who works for and gets a paid by Ardyss and who signed a contract with Aardyss. So why can't both the distributor and Ardyss be responsible for Consumber issues Both Ardyss and the distributor received
cash from me and I received nothing not even the refund. What makes this
wrong is the distributor represented herself as a professional, caring person working under the umbrella of Ardyss. There should be someting in place for these types of matters within the Ardyss organization. A question for Ardyss, do you conduct background checks on the people you hire /contract to sell your product to the public?

2/27/10 update: I am still waiting for a refund, the distributor called me and told me I was harassing her and disrespecting her and if I don't stop texting her she would report me to the police (HUH); I did what Ardyss instructed me to do keep contacting her until she calls me back. If she had just sent the refund as promised I would not have contacted her.

So in closing I would like to say; Ardyss may not be in business long and should have anticipated these types of issues first and not later. It is too late
I will inform consumers that Ardyss does not help with bad distributos who rip off their paying customers.
The products or good quality too bad I can't say that about Administrative Services/Customer Service Dept of Ardyss.

Read full review of Ardyss and 1 comment
Hide full review
1 comment
Add a comment
P
P
perfectardyssbody
Fontana, US
Mar 04, 2010 2:57 pm EST

you were working with the wrong distributor. For better service call [protected] Tierra Booker or www.ardysslife.com/tiedev

ComplaintsBoard
T
3:29 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss horrible customer service

I was a ditributor for Ardyss International until they sent me a garment that had already been worn for the price of a brand new one. Customer service was soooooo rude, that I had to contact an attorney to get them to refund my money. I do not recommend anybody to purchase anything from this company!11

Read full review of Ardyss and 5 comments
Update by Tara Norwood
Feb 26, 2010 3:32 pm EST

The same thing happened to me...

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
H
H
heytanya
, US
Jul 09, 2010 12:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Try It Works Marketing Ultimate Body Wraps instead. You'll get real long lasting results! It's a great company to work with and to sell for.

Check it out at http://www.losefatbodywrap.com

T
T
THE TRUTH ABOUT MLM EXPOSED
NEWARK, US
Jun 06, 2010 6:54 am EDT

I HAVE SIX WOMAN WHO I HAD TO GIVE MONEY BACK TO I USED TO FIGHT FOR THAT COMPANY NAIL AND TOOTH BUT SINCE THE TRUTH IS BEING EXPOSED AND ME AND MY WIFE DOWLINE HAS BEEN GETTING ALL THE BACKLASH ONE OF THE TOP LEADERS HAS LEFT AND TO FIND OUT THE TRUE REASON WHY MY JAW HIT THE GROUND I WILL NOT HAVE ANYTHING TO DO WITH THAT NOR MY FAMILY I HAVE JOINED A NEW BUSINESS WITH THE TOP LEADER WHO USE TO DO ARDYSS AND WE HAVE BEEN BLESSED EVER SINCE WE JOINED UNDER LOCKYOURSPOT.COM/TAMIKAJACKSON AND WE ARE PRAYED UP AND NOT LOOKING BACK I CANT EVEN BE AROUND PEOPLE THAT ARE SUPPORTING LIES AND THAT MADE ME AND MY FAMILY LEAVE ARDYSS

I
I
I hate Ardyss
stockbridge, US
Mar 10, 2010 11:26 am EST

I am an Ardyss distributor, and I placed an order on autoship...well due to the economy I called to remove the order from autoship and was told that I had to fax a letter for them to stop the autoship. Well I faxed the letter and called and was told that they received the letter, however after 2 months I received a charge and an email stating my order was on the way. I called and they told me that they have not received the letter and that they can stop the oder but they can only refund me the amount short the shipping price. After being hung up on several times, they still refuse to refund the $15.00 shipping when it is not even my fault. They refuse to refund $15 to keep a customer! This is a very aweful company, not to mention they send out half filled orders and NEVER sent the remaining portions and I have still not received and it has been 5 months now...GRRRRRRR I am very upset...

T
T
totough
Little Rock, US
Mar 06, 2010 11:02 am EST

I bought a body magic what made me mad is I gave them 140 dollars for a body magic I was told it takes up to 10 days to get it in the mail however they were getting their products back as early as 3 days. While to make a long story short the girls who sold me on the body magic took the money spent it and ordered my product over 4 weeks later. It is the people who are not honest who make it hard for the next person. I order from my daughter now who decided she would do it. Why are some 189 dollars and some are 140 well when my daughter went to the meeting she found out people were raiseing the price. I don't trust people that easily with my money. Don't give up to the company because the product is great I am waiting to lose the weight so I can send a better message Good luck to those who are looking for better health try the the health products

T
T
T Matt
, US
Feb 26, 2010 4:51 pm EST

I disagree there maybe a few setbacks with customer service however, the company goes out there way to try to accomodate each distributor. This is a fast paced business & growing by leaps & bounds you have to expect some human error. After all we all get upset we're human. I'm not condoning bad service but remember that is an individual and I'm sure Mr. Diaz de Leon doesn't know someone is representing his company that way. Over all this company is Wonderful. I know Ardyss is trying to better their customer service they've added more dept. of reps & now require the reps to give their name & id# just give it sometime things are steady improving.

ComplaintsBoard
C
1:26 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss some what unsatisfied

i had purchased the body magic and the le vive juice from a woman named vonnie who came to my beauty school i am already a size 5 and i used to be a size 13 but this was before this product i would like to have been a size 1 or 0 vonnie had told me as soon as i get my body magic i would be able to wear a 1 or a 0 while wearing it as soon as i put it on i had waited 2 weeks for this product and she kept on telling me every day it will be in tomorrow finally it arives it took two people to put it on me which i was told was going to happen and i was ok with what i was not ok with was they had me up against the wall and on the floor in all these crazy positions to get it on i had it on and i looked in the mirror it made my waist smaller from the frontal veiw but from the side i had a small semi bloated tummy in which my stmach is concave with out the garmet and it pinched a little underneath my breast and into my rib cage and made me feel like i had ate a very large meal i had just told her thank you i love it and going to the bathroom the first day was a large chore because of the snaps at the bottom its becoming some what easy as the days go on though and a little less painful to wear and i can see that my body is starting to take the shape of the garmet and its only been 3 days but as far as the size shrinking no way now my size fives are a little baggier in the waist but not much but they fit my buttocks tight because the garmet lifts it now the juice is very ood it makes me have healthy bowl movements and increases my sex drive which is a good thing because the birth control i am on was slowing it down before the juice but now i am addicted to the juice and its 40 dollars a bottle by the way and one bottle only lasts a month i had purchased another bottle before the other was even finished and i dont have a job and ihave to rely on tips from my clients at beauty school in which i dont make any unless i do a friend or family member and the body magic was 140 dollars and i had enough and a little more than enough money saved for a trip i am going on and now i need 100 mor dollars

Read full review of Ardyss and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
G
G
glitzngrits
Shreveport, US
Sep 09, 2012 7:05 am EDT

this was difficult to read...confusing..and just pointless and ridiculous...omg

M
M
millionareinthemaking
, US
Mar 03, 2010 5:21 pm EST

I am a Ardyss distributor since you like the nutritional did the distributor advise you to sign up on autoship or become a member so you can get the products at wholesale price instead of retail that way it can be more cost effective for you. That will be normal that the clothes will began to be bigger on you unless you have the garment on. The garment is doing its job by helping you to shrink down. But beside the body magic there are other products that would be better for you during the day. The t-shirt light and the panty reshaper are great together also the reshaper short.

ComplaintsBoard
B
3:30 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss corsymen white

I bought a corsymen white- a reshaping garment-for my husband, from Ardyss International: http://www.ardysslife.com/?ID=bbfashion. My husband put it on and instantly all his big tommy was gone. He becomes very slim, almost 20 years younger. He has improved his image greatly and feels very confident. Ardyss reshaping garments are great! we all love them!

Read full review of Ardyss
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
9:26 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss ardyss body majic garment

On 19 Nov 2009 I purchased a Body Majic garment from a rep.Chaunita Boyd with the help of her mother, Carolyn Sion. They came to my apt., measured me, & I give them $168. They returned with the garment the next day. It took the 3 of us to get (squeeze) me into it. I mean squeeze where C. Sion was sweating. I worn it maybe 1 to 2 hrs. until I had to go to bathroom. After that I haven't worn the garment since & I will sworn to that. I called Chaunita that night info her I couldn't button the garment back up in the couch. It's been a night mares since. I have spoken to Ruth Stimylee(mispelled) with no help due to the fact she took sides with the 2 reps. On 18 Dec 09 Chaunita took garment to exchange & return it 21 Dec 09 stating they wouldn't exchange it. So here I am with a $168 garment I can't wear & Arbyss Body Majic is not helping at all. I have been calling them several times from 20 Nov still now. I DON"T KNOW WHAT TO DO. I WANT TO WEAR IT! HELP ME!

Read full review of Ardyss and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
T
T
Tamoka
Jacksonville, US
Sep 22, 2010 9:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Nevermind, I see. I wish I were there, I'm a rep for Ardyss and that is horrible customer service, and gives us a bad name. After wearing it, you should have been able to get back in by yourself though. Are you turning it inside out and stepping into it, then pulling it as far as it will go to the crouch, then pull up the rest, once you get it up, take the straps and bend over from your hips and pull the straps straight out in front of you and wiggle until you can feel it all the way up on your hips, then start buttoning from the bottom on the first row. It really shouldn't be that hard after you've been in it for a few hours, they might have measured you wrong.

T
T
Tamoka
Jacksonville, US
Sep 22, 2010 9:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Where are you located?

ComplaintsBoard
B
11:30 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss distributor

I have been a distributor for Ardyss for a couple months now and dealing with returns that are "defective" have been a nightmare. 90% of the bodymagics I have sold have been defective. The snaps went crooked for two of them in one week and the hooks on another were pulled out so the abdomen is showing. And the others have been smaller than their measuring chart size. It is going on a month and have not received a refund on my items they guaranteed as a refund. Customer service hangs up on me the majority of the time or places the phone on mute so you have no other choice but to hang up. The tshirts seem to hold up good. And levive is good too.

Read full review of Ardyss
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
9:25 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss paid for product, have not received

I went to a beauty shop and while there a rep of Ardyss had me try on a Body Magic. Of course I loved the results so I purchased it.
After wearing it for 1 week, 2 hooks fell off and I moved thru all 3 rows of hook and it is now too big. I spoke to the rep and she admitted she gave me the wrong size! and that is why it is too big now. She claims she submitted an order to Ardyss. It has been over a month and I still have not rec'd my new garment. All she says is it has been ordered and It should be here before the NEW YEAR! She will not reimburse my funds. either.

Read full review of Ardyss and 2 comments
Update by Tired2009
Nov 30, 2009 9:25 pm EST

AGREE

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
M
M
my refund
Stockton, US
Feb 28, 2010 9:28 am EST

Dear Tired,
I undestand your pain. I too was ripped off by a consultant from Vallejo Ca by the name of Michelle .
She refuses to give me a refund and texted me and said "If I don't stop calling her about the refund she would report me to the police for harassing her". Now understand, she owes me a refund, Ardyss said I have to get the money from her because they have given her the money back ;after she returned my bra because it was ordered too big.

Ardyss would not help so I kept calling her and now she wants me to stop calling about money she knows she owes me. I see the comments other distributors saying things about the garment and how they work with the custormer. But, with that being said, we just simply want our money back since we never received the product in the first place. The distributor got paid, Ardyss got paid and I did not get the product but my check was cashed. What is wrong with this picture?

The problem is the handful of dishonest distributors giving ardyss a bad name and Arydss does not care about the customer just the cash.

D
D
Drop 223
, US
Dec 01, 2009 11:28 am EST

Good Afternoon Tired2009,

I to, am an Ardyss Consultant and would like to apologize on behalf of the the Representative. Just as with anything that is purchased online or in a traditional brick and mortar store you have some items that are defective. If this was the case, a defective garment given to you, company policy allows for an exchange provided that the garment has not been worn. You mus t remember we are dealing with a product that is within close proximity to the body. Yes, this garment is an investment and should be treated, as such. As Consultants, we must be accommodating to our clients within reason. My suggestion would be to speak with your Consultant once again to remedy the situation. However, if that does not seem to be effective, you can reach me at: imagn223@aol.com and I would be more than happy to assist in any way that I can.

Warm Regards,

Imagn223@aol.com

ComplaintsBoard
M
8:11 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss response

Attention to the handful of complaintes compared to the undocumented hundreds of thousands of satisfied customers. It is unfortunate that you have not had a good experience. It appears the experience is directly related to the distributor you choose to do business with and not Ardyss. Ardyss is an exceptional company that takes a high standard of pride in their product and satisfaction. Contact Ardyss directly to have your complaint resolved concerning your distributor. And remember, there are imitators out there posing as Ardyss products and they are fake.

Read full review of Ardyss and 6 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
6 comments
Add a comment
F
F
Foxxy Blacque
Pearland, US
Jan 07, 2012 1:27 am EST

My name is Tameka Foxx-ID77998779. I am an Independent Distributor with Ardyss International. Ardyss International does not discriminate against any nationality. I would love to speak to any person that would love to be involved in Ardyss International. We are located globally as well. One has to take the chance and see what Ardyss has to offer and make a decision to get involved. I do apologize that all have had a bad experience with customer service and different reps within the company. But WE are a company of INTEGRITY and have been around over 23 years, but only in the US for 3 1/2 years now to date. Yes the garments and concept was new to all that joined and purchased. But the Body Magic DOES AID in you losing weight it is NOT a scam. This is garment is a medical prosthesis that re-distributes fatty tissue to other areas of the body, corrects your posture and helps flatten your abdomen area over a period of time. If you wear the garment every day for 30 days you will see a difference. Using our garments and the nutrition you will see a difference within 1 to 2 weeks. Now given the opportunity I will be happy to address and help rectify the problems you have incurred. I can be reached at [protected] or foxxyblacque@sexxyazzafoxx.org

P
P
Pollie Sanders
, US
May 07, 2010 6:51 pm EDT

I think the business looks great but when I brought it up to a friend she asked if I was sure this company isn't discriminating against white distributors or perhaps making it difficult for them to succeed? I was sure that was ridiculous so I started searching on youtube and google for any white distributors and I couldn't find any. I don't get it. Surely there are many overweight white women out there who would like to look better and make $80, 000 a month! What gives?

M
M
my refund
Stockton, US
Feb 28, 2010 8:55 am EST

My of the problem is with the distributers who are signed on to work for and sell the products for Ardyss. Ardyss is a bussiness and be responsible for there image in all aspects including the distributors they contract to sell their product. I had a bad experience with a distributor out of Vallejo Ca. by the name of Michelle or (aka) mimi; whom I ordered a miracle bra from.

when the bra arrived it was to big (keep in mind she measured me for the bra) The bra had to be returned for a smaller size. Weeks went by and no bra. I ordered the bra around agust of 2009.
She did call me toward the end of september and said the bra is not in yet and I told her I would wait. I heard nothing until november, I called her and stated it is taking to long so I want my money bac. To make a long story short. It is now Feb. 28 2010 and I have not received my refund.

She never returned any of my calls so I called Ardyss and explain my issue. They researched her file and told me she was give a refund and she should have given me my money back.
They also told me it was not their problem and I have to deal with her. but they would flag her file with my complaint.
that is great but who is going to refund my money; and if this is how Ardyss does business then
Ardyss is not trust worthy and does not care about the consumer's issues after Ardyss gets paid.

It is the reps selling the product. People are just signing up any body to be a rep for Ardyss and Ardyss are signing a contract with some people who are dishonest. Ardyss needs to have back ground check done on these people. We are giving them our money and they are keeping it.

order online if you really like this stuff. Do not take a chance on a distributor.

bbfashion
bbfashion
Eau Calire, US
Feb 20, 2010 9:50 am EST

You are wrong! This picture is the model with Ardyss Corsymen white. The head does not show itself because it is too big and the website here cut the head. I was not so cruel to do that. I did buy Corsymen white for him and he does love it very much. He wears it every time he goes to teach. He pays attention to his image. I appreciate that. His tummy is gone now with his wearing it for about 2 months. I think he is 20 years younger. Remember: Beauty is in the eyes of beholders! If you can not do your business well you have no reason to doubt others. I've been wearing Ardyss Body Magic and it has worked on me. My back was painful and it recovers with the support of Ardyss Body Magic. Besides, I have lost a lot of accumulated fat around my abdomen and waist. If you don't believe what I say, you can come and see for yourself. Seeing is believing, right? Or call me: [protected]. Wish you good luck!

View 0 more photos
D
D
djsgranny
Menomonee Falls, US
Feb 19, 2010 8:47 pm EST

How do we contact Ardyss direct? I have numerous issues with my distributor, The only thing I can find online is a sheet for a sponsor change that "MUST have 4 immediate Upline Distributors signatures". How do we determine all this if our sponsor will not return calls, my order is imcomplete, I have not been trained in anything, no receipt, no info on what or how to do anything, and the list goes on. I cannot believe someone can get your money and represent Ardyss and then you say our issue is with the distributor. The distributors are a representative of Ardyss. Because of my runaway sponsior, I have missed the deadline to order anything. My original order was 3 mos ago and to date, I have not received the complete order. Now who do I call? That's why I wanted to speak to "Mr. Ardyss" to let him know this sponsor is making a very bad name for "him".

I am suppose to be a distributor and although the products I received are fine, at least two of them, the other was too big, and one was missing, and I find out 3 mos later that I was suppose to return it to Ardyss. Now how was I suppose to know that? Again, the sponsor or whatever they are will not call me back.

I need help. This is ridiculous.

E
E
ex distributor
Bronx, US
Jan 20, 2010 12:10 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This company is the worst. I unfortunately singed up to be a distributer. I am trying to stop the auto ship for 2 months now and they do not listen. I wrote emails and have made endless calls to disengage myself from that company and they just ignore me. I had to contact my attorney to get involved. P.S. those garments are horrible, very difficult to put back on after you go to the bathroom. What kind of nonsense is this, open the snaps halfway and pull your panties to the side to urinate. It takes too damn long. The garments are confining and if you're a little taller than the average woman, you need to invest in extensions. Not very sexy at all. Exercise, eat right, take vitamins (you can purchase anywhere) and not only will you look good with clothes on, you will look good without them. And you can see the garments right through your clothes. Then you have to purchase, yet, another expensive garment to wear with your strapless garments. Sorry, but Spanx has the market.

ComplaintsBoard
M
5:34 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ardyss - crooks

I order a body shaper in Aug. and did nit get it until mid Oct. When I finally received it I couldn't fit it. So I mailed it back and the operator keeps telling me that can't locate it but at the same time I have USPS tracking that proves they have received it but I order it from a distributor and I have no invoice number. I paid $100 I have no product or...

Read full review of Ardyss and 10 comments
ComplaintsBoard
W
4:35 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss questionable product claims

I purchased an Ardyss Body Magict wo weeks ago. It is the short one, not the one with the crotch fasteners. I have a love/hate relationship with it. The garment rides up and bunches at my stomach when I sit down. It is H**L to fasten, and I have worn it 6 days/week for two weeks. It is the "right" size but still digs into my ribs. Some of the hooks are bending and pulling out already. I would not consider this a quality garment. It's a great idea, but needs some work.

By the way, I have a friend who has the full body magic about a year ago. She said it still takes her forever with all the hooks and eyes at the bottom. When I have to "go" I have to go! I'd hate to be fooling with the hooks and eyes. This garment was obviously designed by men who understand engineering but don't have a clue about women!

By the way, I only need to lose five pounds. If you are already close to your goal, you do NOT "drop three sizes." That is false advertising. The garment pulls in my waist and helps me stand straighter. I can wear pants that are one size smaller but NOT two or three sizes smaller. Also, it is totally pososible to slouch in the Body Magic.

Read full review of Ardyss and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
L
L
LeeCha
, KY
Aug 16, 2011 10:34 pm EDT

I love the body magic I wear a size 32 for 10 to 12 hours per day - I have both long and short. Everyone tells me I look fabulous and being a distributor I am able to sell the garments and products because it makes me look and feel good and well dressed too - well I dress well always this suit just enhances the look. The is a little problem with the new one which does not fit well it is the same size 32 but this one seems shorter and I know I am not growing so I was not able to wear it for 12 hours I took it off after 6 hours and the area in my back still hurts, I think this one has a problem. But overall I love everything household, vitamins, shampoo etc...

T
T
TRULYBLESSED43
Melbourne, US
Oct 30, 2010 10:35 am EDT

I purchased a Ardyss BodyMagic and I love it I have no problems with it except when I go to the bathroom but I'm getting better at it thoughI have problems with it riding up or bunching up the person was right when the one lady said that her's bunches it has to be too big for you because when I put mine on it gives me an hour glass figure thanks Ardyss BodyMagic.

M
M
millionareinthemaking
, US
Mar 03, 2010 5:31 pm EST

I am a Ardyss distributor and the reason why it is digging is because it is it is too big. If you did get a defective product the distributor should exchange it for another one and if you are putting it in the washer machine that can mess up the garment it should be handwashed only. The the body magic is designed for more restriction then the other garments. The reshaper short, t-shirt light, corslettes are great as well. As far as restroom wise I just unhook it from my shoulders and pull it down.

I
I
Iamdumb
washington, US
Dec 14, 2009 6:46 am EST

I see you bought in DC too... You didn't buy from Marcella did you?

W
W
www.ardysslife.com/curvychicks
Covington, US
Nov 20, 2009 11:40 am EST

As a distributor I must ask a few questions. How is it that you have a body magic short? There is only one and they do no come long or short. You may have a reshaper short which is not as aggressive as the body magic. And the advertisement is lose up to 3 dress not lose 3 dress sizes. So results do vary. I did not lose 3 dress sizes but I can get into a smaller size, and I have actually dropped a dress size permanently and my back no longer bothers me. Using the restroom can be a little difficult but do not wait to the last minute. Id rather spend 3 minutes taking off my clothes than spend 24 hours uncomfortable and unappealing in my clothes. As far as it digging in your sides you may have the wrong size. A lady I know complained about it digging in her sides. We got her the right size and she no longer had that problem.

ComplaintsBoard
A
9:14 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss body magic

brought a body magic from a this lady and after i brought it i ware it for 3 days and like on the 3rd day i started to have problem with it ..it was cutin in my shoulder and up under the arm the wire started to come out the body magic and i was not size up for the rite size ...she put me in a 34 and i found out i need a 40 ..so these r my pic of my body magic ...so i just dont know wat to do know i feel like i just got play and lost my money and i had did alot of research after i brought it and i call n told the lady and its bout to be a week and she havent return my call and she turn off her cell phone ...so i just got play ...lady when u deal with company like this please do a research 1st or ask question ...

Read full review of Ardyss
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
F
12:28 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss ripped off!

October 17, 2009
Buyer Beware!
Let me start by saying, the concept of the Body Magic product is good. I have hosted for a representative, a party, and seen how the Body Magic works. By nature I am not a large woman, but we all have false about our body we do not like, so when a product comes along that might aid us to correct that imperfection, we gladly embrace the product. With that said, follow my experience with the Body Magic.
I hosted a party for a representative and for that, I received a free gift. The free gift I selected was the Corselette DeLuxe (CD) size 34, as the sizing chart stated, that would be the size I needed. Again I am not a large woman, my size is 5/6, sometimes a 7/8 depending if the garment runs small/large. The garment was shipped to me, I tried it on and it was too large. The only problem encountered here is that the representative could not exchange the product because she did not have the packaging. I now have a product I cannot fit. No complaints there, Hell it was a free gift, no lost, no foul. What follows is where my troubles began.
I really wanted one/two of these products for myself. I invested my money into the Vest Vedette (VV) - $95.26 and Corset Vedette (CV) - $82.27 because of the benefits provided, back support and sweating features. You see my problem area is my waist, like most women. I do not sweat much when I work out, so I thought having the garments will assist me during the day with back support and sweating as I move thur my day as well as working out in it. The CV will serve as my undergarment when I go out to events. The garment’s was a way to assist me to achieve my goals to get back my waist line. To me this made sense as far as my active life goes.
Let me make it clear to all, the sizing chart on the product line is falsified. Granted, the material differs between the CD and the Vedette line. The representative went to the warehouse to purchase my Vedette products and indicated to the counter clerk she needed size 32, already knowing my situation with the CD, the clerk informed her that I will need to get the size 30. OK, products were purchased. I removed the size 30 VD, Arm 1 in, Arm 2 in, gripping the right and left side I commenced to pull towards my belly button. The product comes only to ½ way between my side and belly button on each side. Well this isn’t gonna work, no sense in trying to force it. I just didn’t have the strength.
1. Rep attempts to return the products for a size 34 – no size 34 CD available but was able to get 34 in the VD.
2. Rep returns o my home, the VD comes to the same area as the size 30, too small! This time, I offered to go with her to try on the garments right there in the warehouse. I am not one for the multiple trips to a store for something that is as simple as an exchange.
3. Rep and I tried on the 36 VD – too big! I was able to button right to the 2nd knotch. What the HELL!
4. RESULTS!
a. I could NOT receive my money back on either purchases
b. 34 VD – I was accused of stretching the material (reminder, I could not even get it around my waist) How could you stretch something you could not even get into. An idiot can see that the garment is mislabeled. I tried on two size 34’s, these need to be recalled
c. 36 CD – still too big, and was charged $3 for the exchange
What kind of business is this? This has got to be illegal. I have been RIPPED OFF! Can you imagine my ANGER, standing there, in the warehouse with the Rep, trying on these garments, and it is evident that they do not fit and cannot get my money back or a garment that fits the way it is suppose too?! To hold my anger I commenced to making jokes at the situation, making myself and the Rep laugh. The clerk continued to make remarks that I found insulting and insult to my intelligence. I could only hold my anger for so long. I burst into words only a sailor knew and walked out the door, leaving all my belongings inside for the Rep to handle the situation. If I had stayed in that building, my god, I would not be sitting here today, writing this complaint. This is a recession, it takes big balls to be messing around with people and there money. This has been an unnecessary stress place on me.
According to Irma Urrutia, Manager, Irving Texas location “only 1 exchange and that is policy.” I have no problem with there policy, but the fact that there product is mislabeled is NOT my problem. I have only brought this issue to their attention and the situation should be rectified. Either provide me with a correct sized garment or return my money.
End result, I have a 34 CD – too big, a 34 VD – too small and a 36 CV – too big (no money and no garment that actually fits) WTF! I just got raped! Any class action lawsuits about this company, you can surely COUNT ME IN!
Wendy Fairley – Texas
[protected]@pandagraphix.com – subject line Body Magic Complaint

Read full review of Ardyss and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
I
I
iliketoeatbellybuttonlint
, ZW
Oct 26, 2009 9:52 pm EDT

I like to eat belly button lint.

ComplaintsBoard
C
7:28 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss undelivered product

I have more than 3 months I order this product and do not get neither my money nor the order that I put what I think this alone will solve in the court and that I will not stop until they send my money or product and also there are many complaints and do nothing to resolve the problem.

Read full review of Ardyss and 22 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
22 comments
Add a comment
H
H
Heréndira Márquez
Beverly Hills, US
Nov 15, 2009 8:49 pm EST

After almost one year of investigations, I found that Carmen Hidalgo aka. Carmen Arrobas was the woman who I trusted thru this site, she stole my personal information and my credit card information to create numerous web site accounts thtu the web, I even had to claim for many payments that went up to $2500 usd at Google Adwords after giving her mu credit card information. She created a marketing account with my financial info! Of course I will see her on Court, the complete crime reached over $4987 dollars! Of course I NEVER got my 6 Body Magics offered for only $99 each. Everyone must know! She has many trust seals that are fake and we trusted the bad wolf!

A
A
Ardyss Discounts
Yonkers, US
Apr 16, 2010 12:04 pm EDT

First of all, I apologize to all the people who came to have a problem with the website, we want to clarify that we are a new administration, we just bought this website 2 months ago, and I encountered many problems, but I guarantee that we've tried to find solutions.

I'm sure, step by step, we´ll clean the reputation of the website and achieve better service in search of the satisfaction of our customers.

If you have any questions, the contact number is:

[protected]
Ardyss Discount (New Administration)
seguimiento.ardyss@gmail.com
www.ardyssdiscount.com

M
M
Maryann23
Goose Creek, US
Feb 26, 2010 3:23 pm EST

This is Maryann from Goose Creek,

I want to apologize for my last post, I did received my order today. Thanks.

To others who havent received thier order I am sorry to hear about your experience, I too thought I was scammed. It defiantely has opened my eyes on internet purchases .

M
M
m23moran
29445, US
Feb 22, 2010 2:54 pm EST

I have placed an order 2/11 and on 2/12 I received an automated response advising my order status was changed to processing. I have not yet received my order, nor have I received a response from Carmen. I hate to think I have been played but If that is indeed what happend I will have to take it a step further.

All I want is what I paid for, if you (Carmen) cant deliver return my money.

Maryann From Goose Creek

E
E
Eva Crews
Amityville, US
Feb 07, 2010 8:43 am EST

I also have been robbed from them I brought my suit it was to small I sent it back 1 hour after I realized it didn't fit that was January 8, 2010, they didn't pick it up from the Post office until 1/21/10 I have called and called written emails and all. Lets all sue. Eva From Amityville

R
R
Roxanne_from_Indiana
Ft Wayne, US
Dec 16, 2009 1:38 pm EST

I ordered from ardyss discount back in june recieved the wrong size sent it back and still have not recieved my garment. I have tried to contact so many times I gave up but I still have all my paper work to prove what I did. If someone can tell me how to go about handling them let me know too. Roxanne from Indiana

B
B
blndee
Norton, US
Dec 09, 2009 12:35 pm EST

I just recently purchased from Ardyss Discount, there are way too many of these companies that make it more confusing to contact them back with ?'s or concerns.

The company I bought from Juan and Carmen Arrobas 183 Capriati Ave Las Vegas, Nv 89183. I can not get anyone on the phone and I emailed Carmen and she was not much help.
I called the actual company 4 times and was on hold all 4 times for 35 min. or more, tried to leave a message but the box never picked up.
I bought the body magic followed the sizing chart and it does not fit, so I need to exchange it for another item. I have to send a $7 money order to even exchange the item, not like this one was not cheap and the shipping is outrageous. Now I have to pay $7 money order plus the cost of the money order, pay to ship it back, pay to have a new one shipped out if they even except my order back, if they don't then I get a credit to the company.

I am very disappointed with how the customer service is. I will never buy from this company again.

C
C
CARMEN HIDALGO
, US
Nov 22, 2009 11:31 pm EST

HAZ COMO YO Y SAL CON TU NOMBRE VERDADERO, YO NO ME OCULTO TRAS UN KEYBOARD Y UNA PC.

C
C
CARMEN HIDALGO
, US
Nov 22, 2009 11:30 pm EST

Sra. CARMEN CRESPO, a la verdad que no sabes mas que hacer o inventarte para tratar de manchar mi nombre e imagen. Sabes muy bien que aunque te duela, SOY MEJOR QUE TU! Mis logros no los vas a destruir con palabritas por internet, falta mucho mas que eso para vencerme. Date cuenta ya que no estas a mi altura ni estaras JAMAS! Mirate al espejo cada mañana para que sepas realmente quien eres. Yo seguire creando triunfos, aunque cada uno de ellos te molesten y no te dejen dormir. Soo preocupate por crear tu propia historia, que hasta el momento no has creado mas que fantasias.

Que lastima que te molesten mis triunfos! Y cada venta que hago te la dedico a ti!

C
C
CARMEN HIDALGO
, US
Nov 22, 2009 11:23 pm EST

I'm Carmen Hidalgo, Is very ridiculous what you said or talking about Carmen Crespo. You are just my competitor, is all that youi write and said are tru, just show proof of that Ms. Crespo.

ComplaintsBoard
C
7:36 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss I'm losing to much weight

I have been wearing the Ardyss Mens abdomen shirt and drinking the Levive juice and it has gotten me in trouble with my wife. I have lost to much weight. I was 195 when i started drinking the juice and wearing the shirt. Now I am scaling in at 169. She says its too much and doesn't want me to wear it anymore. If you want to loose weight quickly i recommend this shirt for any man out there looking to tone up!

visit
http://www.ardysslife.com/healthytemples

or you can get a discounted one (call me at [protected])

Read full review of Ardyss and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
K
K
knight4444
waterford, US
Dec 26, 2014 12:54 am EST

LMFAO now you talk about a fishy as FU@K testimonial, that was it! any man weighing 195 and still feels FAT, needs his ### KICKED! unless he's a midget!

P
P
PorterBoston
Jacksonville, US
Oct 27, 2011 1:16 am EDT

agree. BS! he had a good review and sells the stuff. how convenient!

F
F
fwarep
, US
Dec 11, 2009 5:07 am EST

This sounds like BS, 195 pounds on a man is good size unless you are 5 foot 1. That Levive Juice must be like a laxative.

If you are going to create a fake testimonial to promote your business at least come up with something a little more believable. The lack of creativity is amazing

ComplaintsBoard
S
7:45 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss never received the product

Monika Long out of Norfolk, VA is a scam! I paid for a body magic system and never received it. She dodges my phone calls. She even went through the trouble of calling to tell me that my suit was in and that she was going to give a discount and then I never heard from her again. Now I have to try to find her address to take her to court to get my money back. And she has the nerve to say "have a blessed day" on her voice mail as if this dishonest, unprofessional person even knows who God is!

Read full review of Ardyss and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
R
R
Renee J
, US
Nov 05, 2009 5:15 am EST

everything makes sense now. I ordered my body magic 2 weeks ago and the distributor said the black was out. I beelieve she measured me for a 44 or 42. She then said well I have a 40 here. I tried it on but I don't think this is how it should fit..It is very tight. I think I wil return it for the original size I ordered.

K
K
Kelli Glover
Lakewood, US
Nov 01, 2009 11:09 am EST

Thank you for telling all of your experiences; it helps me to know the points I need to focus on with my own clients.

For instance I will NEVER send my cients to the website to order an item. I will order it myself and then get it to them personally.

Thank good ness we have not had any problems but it is good to know there is always some exceptions and I would rather not be the exception!

I hope you get your money back.

V
V
V Henderson
Hampton, US
Oct 10, 2009 7:39 pm EDT

I'm sorry to hear that this person scammed you. She is definitely not representative of all Ardyss International distributors. It's shameful that she ruined what could have been a wonderful experience for you. I wish you the best with finding justice. After that is taken care of I hope you are will give another distributor a try so that you don't have to miss out of the way Ardyss Body Magic can make you feel and look.

All the best,
V. Henderson
Hampton, GA

ComplaintsBoard
V
5:08 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ardyss - do not buy

I was approached by an independent rep from Ardyss International about signing up under her. I declined that but inquired about the product. She measured me and I paid her $170.00. When she brought the garment, the package had been opened already. I took it home and looked at it, and determined that since I have a condition with my back, I would not be able...

Read full review of Ardyss and 27 comments
ComplaintsBoard
J
3:05 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss undelivered product

I order a body magic from them and they charge my debit card 160.00 dollards on 7/01/09. Its been a month and I am still waiting for my product. They never answer a phone call or e mail!

Read full review of Ardyss and 13 comments
Update by jgomez
May 14, 2010 1:50 am EDT

Please everyone be careful of ordering from ardyss discount because they may steal your money. They stole my money and on top of everything they send threatening emails to me saying that they were going to send their lawyers after me just for posting a complaint on here. I could not fight back for my stolen money because I was disable back then. I ts been a year now cant really do much but warn others of their dishonesty.

Update by jgomez
Oct 09, 2009 3:57 pm EDT

I agree with the comment above because i never got my product sent back to me, I would never recommend ardyss discount to anyone.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
13 comments
Add a comment
J
J
Just a Customer
Union City, US
May 14, 2010 8:25 am EDT

ARDYSS DISCOUNT

J
J
Just a Customer
Union City, US
May 14, 2010 8:20 am EDT

Shes been in jail for fraud before, so don't be afraid to call your bank or the police on her harrassment for the money you can also show your emails to an attorney I did it's called harrasment. And always buy from an ArdyssLife.com/crespo web site, this is an official site, the items will ship your item direct from the distributor and no independent distributor sees your bank information.

U
U
upeaygher
Owen Sound, CA
May 14, 2010 1:56 am EDT

wow, that girl's hot. But there's only so much those garments can do. You had to be smokin hot to look like that. Kinda reminds of when a girl asks me whether I think some outfit makes her look fat. I just tell her, "It's not the outfit that makes you look fat. It's the fat that makes you look fat."

A
A
Ardyssdistributor
Union City, US
Mar 17, 2010 9:25 am EDT
Verified customer This comment was posted by a verified customer. Learn more

In reply to your so called everyones confusing ArdyssDiscount with other retailers, man you have some nerve!

Why did you have to use Crespo on your nasty coment, now that's another rule you break on this site. Did you know that if a web site OWNER uses their last name as an endorsement at least that's the case on our site www.CrespoArdyss.com that it means we back up what the onlinestore stands for and sells and that they are honest people behind their business. Guess what... YOU KNOW that CrespoArdyss have been with Ardyss over 10 years and in all the Years we have never stolen from any of our customers. We have helped dozen's others who have bought from you and other sellers and needed guidance. Yes not everyone has been 100% happy with the garments but Ardyss International has a policy for those people who are not happy with their product. Unlike you we answer all our emails and calls even though they may not be ours to answer for. We have sold hundreds of items, plus memberships and all shipped by Ardyss int. directly, Our garments may be full price YES but they are all sold directly by and hand delivered FedEX by Ardyss International the oficial owners. They come with full exchange or refund garantee straight from the distributor. I had told the owners of Ardyss INT years ago that you would do something like this in the years to come, and they never stoped you from lowering the standards of their Company. Sorry because you alreay were showing the signs of bad Online reputation, ArdyssDiscount you have to many problems in your hands with your own irresponsability, don't go blaming other online distributors for your irresponsable mistakes. Unlike you we do have a business to run the RIGHT and HONEST way. Fix your mess and stop pointing at others who are doing their job correctly, there are honest distributors out there.

V
V
val10
Los Angeles, US
Jan 18, 2010 8:11 pm EST

I ordered from Ardyssdiscount in October 2009 and I still have not recieved my order. After hundred's of phone calls with no one answering or the voicemal being full (with complaints I'm sure) I decided to let the police handel it. I opened up a case with fraud investigation. Yes I am talking about Ardyssdiscount whose phone # is [protected]. just admit it you know that you're crooks, taking advantage of and stealing people's money!

A
A
ardyssdiscount.com
, US
Nov 17, 2009 12:46 am EST

ARDYSS BODY MAGIC JUST $99.99 EVERY DAY WWW.ARDYSSDISCOUNT.COM

View 0 more photos
A
A
ARDYSS-DISCOUNT
, US
Oct 29, 2009 4:31 am EDT

everybody is confusion ardyssdiscount.com store with other. please advise that we are not boutique, dream, crespo, america or other name, we are a separate franchise.

Everybody is a diferent franchise and independent.

Please be careful! is not www.ardyssdiscount.com "may not original ardyss body magic"

K
K
keis777
baltimore, US
Oct 20, 2009 5:54 pm EDT

i was going to order from ardyss discount but thats okay i don't want them to take my money. Thanks for the warning

A
A
Ardyssdistributor
Union City, US
Oct 15, 2009 11:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Please do, yesss dooo, by the way does your attorney know that your using them online? I bet they don't, well your attorney can sit down with mine and maybe I can counter sue you, im sure there's a lot of people out there trying to get some justice done. Im waitng on some TV or magazine willing to take this news from me, it will make a very nice evening news article. How a group of people, use the web to harras other people and steal from them. Maybe taking the article to public view will kind of make you stop all this nonsence. A news by the way, speaking up in a newspaper or TV is called freedom of speach. Unlike what you been doing freedom to speak the truth is what these people are doing. You took their money thats all that is been told here. No one is harrasing you, Im telling people to make sure they pay with a safe method so as not to be taken for a ride.

A
A
ARDYSS DISCOUNT LEGAL DEPARTMENT
Las Vegas, US
Oct 15, 2009 9:28 pm EDT

I KNOW WHO YOU ARE AND I KNOW WHY YOU ARE DOING IT. YOU'RE JUST TRY TO RUIN OUR REPUTATION, AND ALSO TO LET YOU KNOW WE ARE TAKING LEGAL MATTER IN THESE CASE.

OUR LAWYER NAME IS THE LAW GROUP OF SMITH AND WELLINGTON LLC, THEY WILL CONTACT YOU SOON REGARDING THIT MATTER. OR YOU CAN CONTACT US AT TOLL FREE [protected] WE'RE WORKING 10AM-10PM (EST) MONDAY - SATURDAY

HAVE A GOOD DAY !

ComplaintsBoard
F
12:14 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss undilivered products

I am fairly a new ardyss distributer and already am having bad experiences with this company. I have several orders placed that have not been delivered. I had to eventually refund 70% of my customers their money back after they waited over a month for the item., some two months. The problem is once the order is printed you cannot cancel or make any changes to it. The only thing you can do is change the mailing address for the products. So since the customers canceled the orders and I had to refund them their money back, I had to call the company and change the shipping address to me in case when the product ships that way it does not go to the customer and they end up with a free product and I lose out. So now I am out of hundreds of dollars and still awaiting the products which are still on print status and has not yet even shipped. I have even orderd two shapers for myself which I have not even gotten. Everytime I speak to a representative, they never know when the items will be shipped. Sometimes they give me a date when it will ship put and no avail, nothing. I am going to cancel my website and not deal with this company anymore.
I agree that the product is great, but something needs to be done about these undelivered products and you can't even get a refund. If you don't want to deal with the headache, don't deal with ardyss.

Read full review of Ardyss and 14 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
14 comments
Add a comment
A
A
ardyssrep12
, US
Jan 26, 2010 1:30 am EST

What I want to know is how are we supposed to compete with the distributors on ebay who are selling these body magics and nutritional products for wholesale price and less..There are distributors on ebay selling THE POWERSTART PROGRAM for 1.00-----YES $1.00--------She keeps the garments (she lists this in her description) and basically is giving that person the right to make the bonuses, run the business etc. same as someone who actually PAID to get in on the power start..I see the obvious benefit of BUYING your team bonus wise but damn! Isn't there some ethics issue with this tactic? There are quite a few people doing this on ebay. Go to ebay and just type in ardyss or body magic and see what you find..It's not pretty

A
A
avj
Woodstock, US
Dec 25, 2009 6:03 pm EST

I am a new distributor as well. I have not sold anything yet, but I have been able to buy to products cheaper. I got into the program paying less anyway (went in with two other people so split the price), but I still don't feel that the products are worth the distributor price. The immediate affect can be pretty great. I was very satisfied at first, but after less than three weeks I realized why they want you to buy a new body magic every three weeks. It's not because you'll be a smaller size because I've not lost any inches . It's because they start to completely fall apart. one of the eyes in a strap was the first to break. there are two more front clasps that are pulling out. the hooks in the crotch area bend easily. It's also a real pain to fasten them again. I have a moderately active job in the kennel section of a pet store and a branch strip on the right side closest to the back snapped and same on the left rear side. The product is definitely not too small. In fact, I got the wrong size. I was in a bit of a hurry and can easily fasten it to the second row and then the third. I do like the product while it lasts though. When mixed with the right clothes, shirts that are slimming and not too clingy so you can't see the product, then I look halfway to skinny. I only need to lose about 15 pounds and this has a pretty good affect on my figure. Despite the poor quality of the product after a while, it still has the most immediate affect and is cheaper than the similar products I have seen although those are probably better built and are more convenient for going to the bathroom. I am not so dissatisfied that I will not buy just one more product (the right size) before I turn away from ardyss to something better. It does improve my posture which makes me appear more attentive in front of my miserable professors and keeps me awake in my early class. I will not order online though thanks to many of the complaints I have seen on here. I buy from the very nice people at the mall and take my product right away- no shipping required. thanks for all the warnings here though! really appreciate it!

D
D
dbuff1
Chicago, US
Dec 23, 2009 10:00 am EST

This just released in the Ardyss back office dated December 18, 2009:

Hello Ardyss Family,
We are happy to announce an improvement in our Ardyss garment
sizing. We understand that in the past we have experienced some
issues with the way garment sizing was determined.
We thank you for your feedback and have made the necessary changes
to our garment production. This means, you may now order your
thorax measured size, so that your ordering size experience is easier,
clear and more accurate.
As an example of this new change, if a person’s thorax measures 30
inches, a Body Magic size 30 must be order, there is also the option to
order a smaller size for more compression; in this case size 28.
Please refer to your measurement chart in your Back Office for sizing
instructions and information.
In addition, there have been questions regarding our garments
produced in Asia versus Mexico. We want to reassure you that both
production locations are now using the same measurement chart and
quality materials.
We thank you for your patience as we take pride in giving you, our
valued Ardyss family, superior customer service.
Sincerely,
Ardyss International

F
F
fwarep
, US
Dec 11, 2009 5:25 am EST

You are not the only one that feels this way. This is copied from another Blog

The quality, consistency in product sizing and the customer/distributor support is definitely spiraling downhill in reference to Ardyss garments. The flagship product -The Body Magic- is definitely not the of the same quality as it was just 3 or 4 months ago. The regular size 30 is now not even flexible enough to fit even my size 8-10 (very slim) cusotmers. Needless to say, the fuller figures suffer even more. Even after ordering according to the measuring instructions given by the company, the recent inconsistent sizing of the garments is such that customers cannot even pull them up past their knees. That’s inexcusable! Then, to add insult to injury, there are a variety of customer care issues when trying to get a timely refund or proper replacement. I loved the (Body Magic) product as it was…I love(d) being a distributor, but it is not possible to remain one and maintin my integrity in the future if things continue as they have. The Chinese products are not made with the same sizing and quality of materials. It is inferior at best. I wonder if anything is being done to correct these issues.

A
A
ambrand
Grayson, US
Dec 07, 2009 6:11 pm EST

This company just plain sucks...I've been in other opportunities and granted in the beginning there are challenges but these have surpassed anything I've ever experience. While I'm typing I'm currently on hold for CS for the thirteenth time...no exaggeration.I have been cut off every single last time. Twice I was on hold for 2 hours get a CS rep on the phone and the phone cuts off. I was on hold for 45 min at least 3 of those times or more. So you asked why would I spend a whole day trying to resolve an issue..I'll tell you why because after today. I'm done with Ardyss.

The reason why I'm on hold because I'm resolving an issue for a rep that I recruited. She purchased a Body Magic size 28 and it came back two sizes to small, well she tried on a Body Magic 28 from Mexico and got a 28 Body Magic from China to cut cost. It's an INFERIOR PRODUCT. I've had to send back so many garments due to this problem, and Ardyss knows about this and are doing nothing. My Platinum President sent out a email trying to address the garment issue only to say that the Mexico garments are too big and they are the problem. Have they not been making this garment in Mexico for over 20 years...now all of sudden the Mexico garments are incorrect. They must think I was just fell off a dump truck...this is DAMAGE CONTROL at the highest level. Besides the crazy hold times for CS, this sealed the deal for me.

You spend more time dealing with your reps issues and their customers. It's a great product if they have them in stock, which is something else..I don't understand 3 weeks for a back order that's insane. Sorry it's not worth the aggravation

GOOD LUCK to those who take the plunge and succeed with patience... other BUYERS AND REPS BEWARE. You've been forewarned.

K
K
Kelli Glover
Lakewood, US
Nov 01, 2009 11:13 am EST

Thank you Independent agents for giving some really good advice to the new agents.

It will take more effort on my part but I will not be sending anyone to the website for ordering. My business is too important for me to have any bad blood between anyone I serve.

I have another business where I am an Independent agent; I am a Realtor so I get referrals from Body Magic and vice versa and can't afford to have either go wrong nor do I want my clients to believe I am a scammer.

I am so thankful to have found this website.

K
K
kt2009
Mount Clemens, US
Oct 03, 2009 3:20 pm EDT

ChrisHR

All of that Information is in your package. Have you sat and read the term, conditions and policy. also Looked at your back office were this document is located in the NEWS area, also the grantee is located on your ardyss site were it says policy. C'mon number one thing you do is review your whole website! Review everything in the back office! As a distributor that is running your OWN BUSINESS working for yourself over look this information. The products have whats in them on the packaging. Because it is not on the ardyss website it is your position to ASK YOUR UPLINE or TEAM MEMBERS! Create your own personal website if you are not satisfied with the ardyss website provided. ALSO because this is your OWN BUSINESS create your own grantee to your clients and if they are not satisfied use those products as demos, offer discount in place of the products or off there next products, exchange products. Basic customer service skills. Be leaders in your business, you are working for yourself.

K
K
kt2009
Mount Clemens, US
Oct 03, 2009 3:05 pm EDT

fwarep

But does it work, is it all natural! It may have the same fruits in it plus some additional one's but that does not mean it will have the same effect, and it may be boost with a whole lot of chemical we can't pronounce. I love the Le vive and I would not switch to another brand because what it says is in it IS ACTUALLY IN IT! so it says it has Acai berry, Goji, Noni, Mangosteen and Pomegranate in it and that's what the label says nothing more or less. Its all natural, and if I want to take care of my body I want to put the right things in it So if I have to pay 50 a bottle I will because it has helped my eyes, heart, overall health tremendously! You get what you pay for!

L
L
living fantastic
Miramar, US
Oct 03, 2009 9:00 am EDT

the ingredients are on the CD that came in your packet.

C
C
ChrisHR
, US
Sep 29, 2009 4:22 pm EDT

I totally AGREE! I am a recent distributor as well. I have seen the garments in action, and I agree that those who can afford them will appreciate them. However, I too have had bad experiences with Customer Service. for one, I have a problem with the Nutritional Information NOT readily being AVAILABLE to the consumers. I even spoke with Customer Service and was told by one of the reps, to "Google" it! Imagine that! He even tried to "Google" it and could not find the ingredients ANYWHERE! They said to look in your kit that comes. Not there! And my thoughts were, if it's in my kit, that wouldn't do those who view my website any good. People need to view the ingredients to see if the products contains things contraindicated with their current health issues. I think it shows "good faith" ...not to mention, why would it NOT be available. Another thing I found was, there is no company guarantee posted on the websited. Stating how they stand by their products! No RETURN policy made readily available to the the customers. When packages are sent, there are no instructions, or RETURN/REPLACE labels or instructions. NO PHONE NUMBERS! I purchased Tracking Service when I shipped my garment back. How about when I called, they said...No, we didn't receieve it. I gave them this tracking number, and it was located. THey don't inform you as to the fact that they did receive your garment. So, here I am, during my lunch break, waiting 30 mins each day for 3 days, before finding out. So, the say, after they put the garment through this extensive "testing", they will evaluate whether I am refunded or not. How about that! I will say, having traveled to many countries, there are nat too many other places that see Customer service as we Americans do...as a reflection on of company. YOu must remember, this company is originally of the Latin culture...where things are more "laid back". Maybe this is my patience lesson. I hope we all pass! Don't think I'll "retest".

ComplaintsBoard
B
2:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ardyss deception & undelivered products

The operators of this business, Michelle Hardin and her husband Randy, came to my home on 12/17/2008 and I purchased from them 2 bottles of the vitamin juice they were selling and the body shaper garment. I paid $240.00 by debit card, payable to Ardyss. I purchased these things with the understanding that by doing so, I would receive a 'free' gift of three bras in a special that Ardyss was allegedly running at that time. Ms. Hardin never delivered the 3 bras that were part of my order. She always had an excuse for not doing so and claims that they were not available at the warehouse or that they had to be delivered from Las Vegas. Whatever. Bottom line is I never received my bras, and now she refuses to communicate or refund any portion of my money. I NEVER would have spent 240.00 for 2 bottles of juice and a body shaper girdle. NEVER! This woman is an unprofessional scammer and gives honest Ardyss reps a bad name. And, she STILL keeps me on her email list---sending me emails trying to recruit me in her downline! AMAZING!

Read full review of Ardyss and 80 comments
Update by BPARKER
Dec 02, 2009 2:11 am EST

Whatever! I STILL maintain that Michelle Hardin is a low-down, bald-headed, squinty-eyed scammer and I will never buy anything from Ardyss International again because of her. A company's reputation is only as good as it's reps and if this is what Ardyss has to offer, then count me out! The company isn't much better than it's distributors in my opinion. I have called that corporate office numerous times, only to be placed on indefinite hold and eventually disconnected. The one time I DID manage to get a live person on the phone, the person I spoke with needs English as a Second Language classes worse than a dead man needs a casket-----I couldn't understand a doggone thing she was saying! Her accent was thicker than pea soup!

Listen up, people----Ardyss International is a scam selling a dream---making you think you have dropped inches---ok? Period, point blank, end of story. You are not dropping 2 or 3 sizes. What you are doing is cutting your circulation off and as soon as you unfasten that torture device they call a body shaper you will see---you haven't dropped nothing! The inches are right there waiting for you to come to your senses and learn to exercise and eat right! You don't achieve an hourglass figure by putting on an over-priced girdle. You get an hourglass figure by eating fresh fruits and veggies, walking at least a mile or two every day, drinking plenty of water and staying away from cakes, cokes, ice cream and Popeye's Fried Chicken! OK? Did ya get that?

All Michelle Hardin and those like her can do is take your money, lie about your products and get belligerent and disappear when you realize you've been had!

Wise up! Leave this company alone and loose inches the REAL way! Diet and Exercise. I'm done!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
80 comments
Add a comment
A
A
abornemc
st. paul, US
Oct 15, 2009 9:53 am EDT

Can anyone give me a reasonable answer regarding Ardyss backorder system. I have asked my distributor and am getting little response. I do like the product and of course other women want it, however, getting it is another thing. Does Ardyss need an inventory specialist or a buyer that is on top of the inventory. I cannot get the product as it is always on backorder and the company does NOT let you put in orders unless the product is in stock. Losing lots of sales because of this!

B
B
body-magical
Bellefontaine, US
Jul 03, 2015 12:36 am EDT

I never ordered body-magical! #[protected]. It was deducted from my checking account in the amount of $79plus dollars. Please respond because I'm really pissed off it is a scam!

M
M
Marilyn richmond
Beaumoint, US
Feb 07, 2015 2:45 pm EST

My Ardyss distributer charged me 180.00 for the body magic garment and 75.00 for the angel bra. However, others have paid a lot less for the same. How is it good business to over charge customers while it is evident that that the garments do not cost what I have paid for them. what website can I get the prices of every garment that Ardyss sells. I feel that pretty soon, ARDYSS will bed sued for fraud as it pertains to truths about the dishonest Distributers and omitting to display the size of the garments on the garments or packaging. Thus a scam is evident. How can a customer know if the size that they ordered is actually the size that they received. Dare to answer?

N
N
Neakp
Bartow, US
Nov 12, 2013 9:55 am EST

OK I purchased this from a flea market that sells them, I had previously owned one like two years ago and I spent $160.00 on it, and I hardly ever wore it, this time I choose the body sharper short because I don't like the tight feeling on my legs, instead of the flagship bodybagic which I felt was uncomfortable because of the legs on it. I have no complaints with the garment it seems like it is working great I wear it everyday at lease 10 hours a day and I am on my 3rd week I already have noticed I have slimmed in the middle. I just had a complaint with the rep that sold it to me, she gave me a size too big and I had to chase her down for a week to get the correct size after I blew her phone up for a long time. So the reps def needs to work on business skills

L
L
lifestylebusiness
Saraland, US
Aug 12, 2013 11:43 pm EDT

I have been an Ardyss distributor for almost 1 year, I am from the Bahamas, the experience that I have had with Ardyss International is much different from the negative experiences that is being expressed here. I am thankful that I was given a chance to be apart of this opportunity and I will continue to share how I have heen able to obtain time and financial freedom.
From the time I joined this company I have had the support of my upline and the support od Ardyss International. Every order that I have ever place was shipped to me within 3 days. The nutritional products are phenominal and the body magic works, I lost 5 inches in my waist and 10 lbs in 1.5 months. I have been paid everytime I made earnings and I have encounterd many people who share the same sentiments.
Ardyss may have had a rough start emerging into new markets but it has surely learned from the mistakes. This is a phenominal company with great values Faith, Family, Lifestyle. Yes there may be a few shady distributors (in every arena there is) but the overwhelming majority are ethical and are about changing lives.
I AM ARDYSS.

D
D
DeniseW
St. Charles, US
Jun 08, 2013 10:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just became an Ardyss distributor a couple months ago after trying the Body Magic. I absolutely LOVE it! I am so sorry to hear about the problem you are having with that particular distributor. But to blame the company is unfair. I have not received one complaint from any of my customers. What you're going through just doesn't sound right. Ardyss has a great reputation and I believe 99% of the distributors are honest, hardworking individuals. As in any business, you're going to have a few bad apples. Unreliable and a disgrace? No way. You sound like a competitor.

A
A
aburrows
Nassau Bahamas, US
May 17, 2013 5:41 pm EDT

Thank you a million guys! I live in The Bahamas... You guys are mostly from the states and the majority of you are consistent that this company is a BAD idea. I was approached by a friend and didn't mind opening my mind to making a few extra dollars. I am also a gifted marketer and persuasive speaker/toastmaster so I figured... I can definitely do this right? So I think... let me just check out some reviews first! Thank God for this website! As an educator, I find it unthinkable that this company appears to blame distributors... when they obviously ok'd them to represent them! This is irresponsible and insensitive! I am soooo grateful that I found this website because the meeting clearly left ALOT out! Thank God for the internet! Ardyss is getting rich off scamming ALOT of people, I dont care how much it is downgraded as "one or two bad apples", clearly this company is unreliable and a disgrace! Thankie guys!

C
C
CynthiaG
Pooler, US
Feb 19, 2013 9:16 pm EST

These individuals are thieves! I have experienced the exact same situation except no tracking number was provided. I have emailed the individuals at this company a week ago and no one has responded. It has now been two weeks for a product that was supposed to arrive with in 3-5 business days. I've just decided to file a fraud claim with my bank. I have purchased 7 Body Magics over the past three years and this is the first time I have ever ran into an issue like this. This is the first time I have used this vendor. The fact that there is no contact info on their website should have tipped me off. Before placing an order with this company I used the email option on the website to ask about the shipping time and received an immediate response from R. Williams. After I placed the order and they received my money I was told the item was shipped. Since then I requested a tracking number for my shipment and no one has responded to either of my three emails.

M
M
mayram
Santa Rosa, US
Feb 08, 2013 9:24 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I recently order online on January 18th I keep getting emails saying my order status the on the 23rd got one saying it was ship so I waited a few days but nothing arrived on the mail so i send an email to the company on February 5th asking about my shipment to which i receive a response form a mr/mrs R Williams and it reads :
Hi Mayra,

Your order was shipped via FedEx on January 23, tracking number [protected]. Our records indicate this package was shipped and received in a timely manner.

Thank you,
Ardyss

Well i contacted FedEx customer service with that information only to hear that that number did not match any of their shipments and not even with my address they simply told me there was nothing on their system for me. So i emailed this mr/mrs Williams with that information and there is no answer yet today is February 8th and no shipment to my home or my money back they just took my $154.22 and gave me nothing.
I'm really disappointed this was my first time buying from this company and it is the last one. I would appreciate any help my email is maresita16@gmail.com

F
F
Foxxy Blacque
Pearland, US
Jan 07, 2012 1:14 am EST

My name is Tameka Foxx-ID77998779. I am an Independent Distributor with Ardyss International. I do apologize that all have had a bad experience with customer service and different reps within the company. But WE are a company of INTEGRITY and have been around over 23 years, but only in the US for 3 1/2 years now to date. Yes the garments and concept was new to all that joined and purchased. But the Body Magic DOES AID in you losing weight it is NOT a scam. This is garment is a medical prosthesis that re-distributes fatty tissue to other areas of the body, corrects your posture and helps flatten your abdomen area over a period of time. If you wear the garment every day for 30 days you will see a difference. Using our garments and the nutrition you will see a difference within 1 to 2 weeks. Now given the opportunity I will be happy to address and help rectify the problems you have incurred. I can be reached at [protected] or foxxyblacque@sexxyazzafoxx.org

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Ardyss customer service

Phone number

+1 (702) 313-3333

Website

www.ardyss.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Ardyss?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ardyss Customer Service. Initial Ardyss complaints should be directed to their team directly. You can find contact details for Ardyss above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Ardyss. Discuss the issues you have had with Ardyss and work with their customer service team to find a resolution.