The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Pro Flowers
They keep charging me every month for flowers i didn't order
2. (14 mins ago)
triple seven, inc.
3. (18 mins ago)
Fake Passport Websites
Scam or Real?
4. (37 mins ago)
Next Generation Modular
5. (44 mins ago)
Collect Pros
Collections scam

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Archstone Fairchase Complaints & Reviews - Awful experience

Archstone Fairchase Contacts & Informations

Archstone Fairchase

Posted:    Regic

Awful experience

Complaint Rating:  0 % with 0 votes
Contact information:
Archstone Fairchase
United States
While I was out of town my car was towed from the private garage of my apartment complex. This private garage is always at least more than HALF empty. My car had all the right registrations + TAGS etc., it seems my car was a little beyond the line. Therefore, it was towed at around 2am in the morning + NO tenant had complained.

The towing company notified the apartment complex BUT the apartment complex never notified me. When I returned, I found the car missing and was told it got towed about 10+ days ago. I was asked to pay $850 in CASH in order to get my car back OR I would incur further daily charges ($50/ per day).

It is just one of the annoying incidents that I feel a victim off and feel like my property was NOT safe while I was out of town. NO one in the rental office, took the responsibility to inform me that my car was towed. I was only about an hour away, and could have made arrangements to get my car. Plus, why couldn't the towing company simply tow my car elsewhere in the almost empty garage. I live in one of them most LUXURious apartment complex and I pay a LOT to stay here.
Comments United States Apartments Rental
Share with others:  
Was the above complaint useful to you?    


Sort by: Date | Rating
 19th of Oct, 2009 by   ElleK 0 Votes
I'm having a similar experience. Were you able to find an email address or name to complain to their corporate office?
 20th of Apr, 2011 by   Archstone Fairchase 0 Votes
Dear Resident,

We switched to a new towing company at the beginning of 2011 based on the feedback we received from residents. The new towing company offers superior service and an indoor storage facility. Furthermore, they only perform ethical and responsible towing. We appreciate your feedback, and hope that you will reconsider Fairchase if you have apartment needs in the future.

Archstone Fairchase Management

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)


Do You Cheat on Your Taxes?

RSS Feed
Login close

Forgot your password?