Complaint Rating:

Company information:
Arbys
7790 Beechmont Ave
Cincinnati, Ohio
United States
arbys.com

My husband and I went to the Arbys near our house and then parked in the lot to eat. As I was finishing my sandwich (which was just a regular arbys melt we got the 5 for 5.95) I found a band aid it in!! I was so grossed out I spit that bite back in the wrapper and proceeded to puke. I went back in with the bag of food, everything else was still in there minus one band aid sandy and whatever my husband had eaten up til the point when we found the nasty band aid. The girl at the counter said and I quite, "EWW! That's Quincy's!!" Then everyone disappeared to the back, where she was obviously repremanded for admitting the band aid came from an employee. The manager returned the counter and stated everyone is wearing gloves and nobody has any cuts. So they gave me my $ back without even saying sorry or anything. I told the person walking in the restuarant be careful I just found a nasty band aid in my sandwich, and so the manger called the cops on me, I didn't realize it was ILLEGAL to warn someone about their nasty hygiene practices! Then she even followed me outside to get my car/plate information. So I waited for the cops to come so I could explain what happened. So not only did they serve up a band aid, call the cops on me and be rude she then LIED to the cops! SHe told the cops I was running around the store yelling at everyone that I had "food poisoning" Which never even came up in the conversation AT ALL. I am a nurse, so I happen to know that food bourne illnesses don't manifest themselves for 24-48 hours. What I was, however, worried about was any sort of disease the person wearing the band aid may have had, and blood bourne pathogens (e.g. hep a b or c and HIV) Then she had the oudasity to tell the cops I "Just wanted my Money back." Excuse me bitch? I should have said "Your the one working in arbys when your 40 what did u drop out of elementary school" My car is probably worth more than the scum dump housing project she crawled out of.
Also, the Quincy character that supposedly was wearing his gloves (or so says the managment) came in from smoking his cigarette (or weed cigarette) from the back and only had on one glove. So he was only wearing one glove to begin with and was smoking with it without washing his nasty black hands. He looked stoned, the only white part on him (his eyes) werent even white they were red from the crack he'd just sizzled down.
So I even called the corporate offices. To which I never recieved a phone call back, so I called again and was told "We have nothing to say to you, we've filled out a claim and sent it to our insurance co. we have nothing to do it with it anymore."
Nicely handled, I must say. Fuck arbys and all the scum niggers who work there.