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Incompetence
Complaint Rating: 
Company information:
Apria Healthcare
480 Carlton Court
South San Francisco, California
United States
Phone: 650.588.9744
When providers fax prescriptions to their office, they can never seem to find them. This inefficiency causes unacceptable delays in receiving timely treatment.
When I arrive at their office, I usually encounter chaos, poor communication, and staff who may be well-meaning but are not well informed about the products they are offering.
In all the years I have been dealing with Apria, I have not once had an experience that was good the first time. It has always been necessary to hound them until they get it right, including their billing system.
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