logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Orange INTL Mobile Draws In UK
i have won 1,000,000,0 pounds in orange INTL mobile draws in UK
2. (6 mins ago)
Topix.com
Topix.com Commits fraud!
3. (13 mins ago)
Bellapure and Celluria
Unauthorized charges
4. (16 mins ago)
Buypainmedsnow.com
Took money - no product
5. (30 mins ago)
Bridgevine/Comcast
Bridgevine/Comcast Scam

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Apple Complaints & Reviews - Horendous repair service from Apple for an ipod

Apple Contacts & Informations

Apple

Posted:    Barmick

Horendous repair service from Apple for an ipod

Complaint Rating:  50 % with 2 votes
Contact information:
Apple
United States
apple.com
I sent my ipod in for repairs under warranty as the dock was not working. I clearly stated that the docking station was the issue and included all componenets in the return. Apple took about 4 weeks to respond after which they returned the ipod in EXACTLY the same condition that it went in - ie. the dock was still not working! I sent it back in - which is a 45 minute drive for me - and after about 2 weeks was told that I have to pay for the repairs. I originally handed the ipod in on 7 August and it is now mid October. I am upset as they have not indicated any wish to compensate me for the time wasted. I have lodged a complaint with Mfundo at the call centre and a week later am still waiting on a response. I am furious about it and ready to go to the papers.
Comments United States Computers & Accessories
Share with others:  
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 19th of Jan, 2011 by   Slaarwalhz 0 Votes
I had a similar issue with my laptop. Everyone knows about what happened. (My family and friends). I feel apple doesn't care if they lose a customer, due to poor customer service. In fact, the two serice reps who helped me, one being a manager, were arrogant, rude, condesending, and combative. I am so irritated.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Internet Lottery Scams

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?