Complaint Rating:

Company information:
Suffolk, England
United Kingdom

aol seem to be ripping off most of there Customers now days since the change over, even more so.. AOL reminds me of that "Halifax" bank advert on tv (if anyone has seen it), the fat guy & the Customer(s), "AOL customers Hike In", Throw us in the KEEP NET, then take away or breach contracts, make-up illegal 18 mth contracts that most do NOT sign upto or agree. Then won't let anyone go, steal money from bank accounts, hold customers to Ransom, Refuse to answer alot of peoples customers e-mails, Refuse to provide MAC Codes, And when they do answer phone calls are 70% of the time RUDE.

Throttle Torrent & other sites, Limit BroadBand Users - Added CAPs & FUPs to a point of Killing p2p Downloads in the evenings. Yet still keep taking £24.99 a month from members bank accounts, For something like Dial-Up Speeds.

And b4 anyone slag me off for speaking out, there is many, many un-happy aol customers just like me. Thing is, why ain't places like OFCOM etc doing anything about all this lot.

Advise: NEVER SIGN UP WITH AOL... They are Moden day On-Line SCAMMER'S