Complaint Rating:

I have a transaction on my debit card for AOL qstore I never pay for anything on the net therefore my number can't have been downloaded,also this transaction has caused my bank to freeze my account resulting in charges for unpaid bills to which I will have to go through the hassle of reclaiming, I would not have known though had it not been for my banks good management. As you can realise this has caused unneccessary aggrevation to me and the transaction was for a mere 55pence. Please if anyone can shed light on this then let me know if not then take heed some little spoilt brat out there probably has your numbers too. Luckily I have fraud protection.

Awaiting answers,
Michelle