Complaint Rating:

Company information:
Antivirus XP 2008
Virginia Beach, Virginia
United States
Phone: 757-589-8839

I had a virus installed on my computer & immediately Antivirus popped up saying for only $49.95 it would correct the problem. Upon the purchase, I specifically clicked the buttons that I did not want the extra tracks cleaner or this "support" that they offered, yet they charged me anyways. After spending a 1/2 hour on the phone getting NO WHERE, I sent them an email. Instead of fixing the problem, they told me the benefits of the tracks cleaner. I have sent several email trying to remove this charge and have yet to see any results. Under no circumstances did I want this and yet they have not remove it. Here is the order #CS-08031436