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Anti-virus protection program Complaints - Does not function

Review all Anti-virus protection program complaints

Anti-virus protection program

Posted: 2008-09-22 by John Kent Livingston [send email]
Does not function
Complaint Rating:  100 % with 2 votes
Company information:
Anti-virus protection program
Augusta, Georgia
United States
Phone: 706-798-2578
Spyware-Shop7.com

Over the phone a while back I subscribed to an anti-virus protection program over the phone using my debit card. My bank said that you had taken $92.90 out of my account for this purpose.

Your program did not function: soon after it was "installed" -- my computer was sending me messages that I had viruses.

I subscribed to another company's anti-virus protection program (also over the phone using my debit card).

Now I would like a $92.90 refund from your company because I am electing to cancel your anti-virus protection program.

Thank you very much for your prompt attention to and immediate consideration of this matter.

Yours sincerely,

John Kent Livingston
3411 Richmond Hill Road
Augusta, GA 30906-4715

Phone Number: 706-798-2578
Comments United States Unauthorized Charges
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Comments

68 days ago by Mary A [send email]
The same thing happened to me. They said it would cost $49 for a year and the next thing I notice I have no spyware but what I do have is a charge for $92.90. Have you done anything yet?
63 days ago by Tiffany [send email]
SAME thing happened to me but for $37.90. I had to have a professional remove the program and subsequent viruses this alleged "anti-virus software" INSTALLED on my computer which basically made it crash hours after installation. I have filed a dispute with my credit card company and am trying to be credited. Buyer beware of this supposed program, it's bad news.
60 days ago by Cj Hommel [send email]
Yes, I too was scammed on Aug 25, 2008 for the $37.90 version of msantivirus. There is no way any of us will ever see a refund from this so called company. They have managed to fix it so no one can get in touch with them, not even the credit card company can get to them.
You might get lucky with your credit card co, and get the refund on your card, but they have to take the loss. I doubt that will happen, but it could.
Live and learn...only deal with credible companies and never use some unknown company on the web without checking them out first. There are 1000's of these kinds on the internet.
59 days ago by Adam Abdelhameed [send email]
I bought your product on 2nd of september. After that I re-run the whole programs of my computer.
I need to have the product I already bought sent to my e-mail.
54 days ago by David Russell [send email]
yes i was also scammed for 77.90 from spyware-shop7 .com the online price to fix my computer was suppose to be 34.95 how do you get in touch with them. i will never ever use online anti-virus products again
49 days ago by Dan [send email]
Same thing happened to me. This is a scam. Now I can not find the company and get my money back. FRAUD!
33 days ago by Sherry Russell [send email]
This is horrible...they have ripped us off and there seems to be nothing we can do...How about BBB complaints? HAs anyone done this?
This makes me really angry and I want to do something to this jerks.
Thanks

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