Complaint Rating:

Company information:
United States
www.afnicollections.com

A few days ago i received an outstanding bill from this collection agency called Afni. This bill was from 1995 when i had service with verizon. So i called Afni because this bill did not sound familiar. I talked to this collector named Amber, and she was very polite and she explained that this was a final bill that i had from when i lived in Chicago. the only reason that i did not receive this bill back in 1995 was because i had moved out of the city and i forwarded my mail with the post office but final bills do not get forwarded by the post office so i never knew about the bill. the original amount of the bill was for 302.50 but Afni offered to close the account for 50% off which is 151.25 but i went ahead and paid the full amount with my debit card and yesterday i went on their website and printed a receipt that shows that i paid the full amount. Afni was really helpful in this matter and i am glad that they brought this outstanding bill to my attention.