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Amp'd Mobile Complaints - Horrible customer service

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Amp'd Mobile
Posted: 2007-06-05 by Brandon Stewart Davis  [send email]
Horrible customer service
Complaint Rating: 100 % with 1 votes
When I first bought my phone it did not come with a memory card. When I called Amp'd to ask for a new one, they said I would have to pay for the S&H to have a new one sent to me and even then it would take 2 weeks for the card to arrive. I went back to the Best Buy where I purchased it and they just gave me a new one after hearing my case, no questions asked.
Comments United States Telecommunications
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More Amp'd Mobile complaints
Amp'd Mobile - Are they insane?
Amp'd Mobile - Unfair practices!
Amp'd Mobile - They rip people off!
Amp'd Mobile - Poor customer service!
Amp'd Mobile - No refund given
Amp'd Mobile - Disrespected!
Amp'd Mobile - Lies and deceptive business practices!
Amp'd Mobile - Lousy billing and customer service
Amp'd Mobile - Poor quality product!
Amp'd Mobile - Terrible customer service

Comments

 Sort by: Date | Rating
 866 days ago by Zimmy Smith  [send email] 0 Votes
I have never had worse service in my entire 45 years of life. On March 11 my cell phone died. The connection was no longer accepting charge. Because of this I was unable to retrieve 4 years worth of business contacts. I did not know that there was no chip and that I would have to periodically update my contacts on the amphd system.

Oh well about that. It is now June 25 and the phone that I took out insurance on still has not been replaced. Nobody will help me with this matter and I am so frustrated.

The reception is good, but what good is that withouht a phone.

Amphd is fly by night company that just wont make it in this hemisphere.
 863 days ago by Mike King  [send email] 0 Votes
I just signed on with AMP MOBILE three months ago. BIG MISTAKE... My first month bill was over $200... I called (45 minute wait time) and they said if I upgrade to next level (1,000 minutes). They would take off overage charges... So I upgraded and they did not credit me the $150 they told me that they would... Today without NO notice they turned off my phone!... I am a new customer!... For crap sakes. They said they declined my credit. Here we go Public service commission...

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