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I was moving from FL to IA. I was searching for a moving company on the internet and came across this stupid American vanlines. They claim that they are "BBB" rated moving company. I trusted that.
I was contacted by Adam Docktor from American Vanlines and fixed the price and date of movement.
They came one day late to pick up the items. That time itself I smell like it's not going to be as easy as I thought.
After reaching IA, i tried calling them to find out the estimated delivery date as the items were not arrived on the date they had mentioned.
Each time I call their customer service, I used wait for a long time(about 40-45 min) for some one to receive the call...but it was never happened.
I emailed several items to the person (Adam Docktor) wo find out the status. He simplay says, call customer service and the respnse was never positive.
It's been 29 days that they picked up my items in FL and I am still waiting for my items. God knows when I will be getting the items.
Don't trust this company...
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Date
16th of Mar, 2010 by 
