Company information:
American TV
Madison, Wisconsin
United States
americantv.com
I had a complaint to BBB they won't handle because they no longer handle =
these types of consumer complaints, who can I complain to that the =
business will see and respond perhaps??????? below is my complaint
We Purchased 2 theatre seats on a special no interest loan on 6/10/2006 =
sale Num: 06106225344 they did it in 2 Receipts the second one being =
06106225353. Sales Rep Jerry Cowlling. They did the paper work and =
figured up the payments per month for the free interest loan we did it =
step by step as they asked and led us to belief no interest period. Then =
they started adding some interest we called the store 3- 4 times they =
said it was wrong they'd correct it and refund. Well it didn't stop and =
of those times and continued then last time I called it took forever =
they couldn't figure it out gave me another # to call still =
nothing!!! Then the bill they sent on Oct said " If we receive your =
balance of $287.36 before 01/01/2008 you will avoid finance charges on =
credit plan 790-00001.
My wife sent $143. which is about =BD the amount on first of Nov =
planning on sending the remainder first of Dec. but received another =
notice at end of Nov saying balance of $187.36 before 01/01/2008 you =
will avoid finance charges on credit plan 790-00001. Wouldn't you think =
that would read $143.36 since $143. was already paid and we had until =
01/01/2008 to pay the first amount?????
I'm just going to pay off the whole amount in disgust, but if I don't =
receive a refund of Interest I've paid and a apology for all the time =
trying to call and straighten it out to no avail, and promises of it'll =
be refunded to it's taken care of and I don't understand it, I think if =
it's interest free and advertised it should be interest free> If this =
isn't taken care of I Guarantee I'll never do business with American =
again, or any of my family or friends, along with the thousands I chat =
with online that will hear about it and asked not to do business also. =
