Complaint Rating:

Company information:
American Telecom Services
6 Concourse Pkwy NE, Suite 1525
Atlanta, Georgia
United States
www.atsphone.com

ATS was promoting their phone by offering a $15 rebate. Their customer website shows my rebate form was received on 9/7/07. Everything was fine and it was being processed. It has been well over 6 months and I have not received anything. Customer Service is very hard to reach. When I finally reached someone, the agent told me the same story, that it is being processed. Though a small amount of money, this angers me because it is false advertizing and verging on a scam. ATS runs this promotion reguarly. Thousands of people reply. At $15 per person, it adds up.