Complaint Rating:

Company information:
American Laser Centers
Farmington Hills, Michigan
United States
Phone: 248-324-2273
www.americanlaser.com

I went to the Brighton office one year ago for a consultation on my acne scarring. I made it very clear that I've done research on the Co2 laser and want results that could give me. I've tried chemical peels and micro dermabrasions, and needed greater results. I made it very clear that if they could not get rid of my scars then I did not want to do the procedure. Janice Jensen said they could get rid of my scars with 5 Affirm laser treatments and 5 micro dermabrasions. I also had to travel even further East to the Farmington office for the Affirms. After my 5 treatments and two additional partial treatments that I purchased I still did not see results. I complained to everyone with no avail. I'd leave messages and not get a return call. FINALLY, I was informed that they would give me 3 additional Affirms. My skin is still not what I was told it would be. I do not recommend the treatments, and especially not ALC. They are non-professional and only worry about getting sales.