Complaint Rating:

Company information:
American Laser Centers
845 N. Michigan Ave, 9th Floor
Chicago, Illinois
United States
Phone: 312-275-0140

American Laser made an unauthorized charged my account with Care Credit. I never signed a contract nor did I receive any of the treatments. When I made contact with the manager Melissa at this particular location she said there would be no problem that she will contact the corporate office and have my account refunded, this was of course only after I told her that this was a fraudulent act upon American Laser because they have no documentation with my signature authorizing them to charge me for any service.
Well it is now four months and I am still making payments to the Care Credit account but Care Credit is now looking into the matter for me and I am hoping to get all of my money back.

I have made several attempts to contact Melissa again but I have not received any phone calls back. I will definately not do anymore business with American Laser Centers.