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American Laser Centers Complaints - Mens back laser does not work!

Review all American Laser Centers complaints

American Laser Centers

Posted: 2008-03-09 by RAG [send email]
Mens back laser does not work!
Complaint Rating:  100 % with 3 votes
Company information:
American Laser Centers
1786 Moon Lake BLVD
Hoffman Estates, Illinois
United States
www.americanlaser.com

Just want to let any men who are thinking about getting their back hair removed it doesn't work I paid $2000.00 for my back they have been doing treatments from 6/11/05 to 3/9/08 you can only guess the 100's of treatments I have had. I was told that after 6 treatments most of my back hair will be removed (it wasn't they said because of my nationality I have a lot of back hair which is another lie my back hair was not that thick) Then I have a 2 yr guarantee that I should buy because they said DEFINITELY after the 2 yrs it will be gone. Well it's been 2 yrs later and over 100's of treatments and I still have growth. Yes not as much back hair as I use to have but for 2000.00 and 100's of treatments you'd think it would be gone.
Comments United States Health & Beauty
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Comments

259 days ago by Allen [send email]
Hello RAG,

I represent American Laser Centers and we apologize for the delayed response to your request for assistance.

American Laser Centers has recently changed ownership and we would like to ask you to please contact our newly expanded customer service department regarding your issue.

If you’d like us to contact you instead, please provide your contact information to my email below and we will contact you at a time and day of your convenience.

We are constantly looking at ways to improve our services and your feedback is important to us.

If you have any additional problems or questions in the future, please contact our customer service team at (877) 252-2010.

American Laser Centers’ customer service center is happy to personally help you with your needs and will provide a swift response to your concern.

Thank you,

Allen
customerservice@alcpartner.com
www.americanlaser.com
251 days ago by Sheri [send email]
I totally agree about the men's back hair removal!! My boyfriend has been going for a year now and not much improvement!!! In fact, it looks like hardly any hair has been removed and he just had his 8th treatment last night! He's getting mad becuase they told him all the hair would be gone by the 6th treatment. Well, it's not. Then they told him he is not shaving his back the right way. That's a bunch of BS. The people at American Laser in Dearborn are rude at times too. They act like they don't know what they are doing. Very unprofessional. I would not recommend the place to anyone.
245 days ago by Sheri [send email]
Oh, and I forgot to mention that they charged my boyfriend close to $5, 000 for his back hair removal!!!
221 days ago by Shelly [send email]
My boyfriend had laser hair removal on his back at a location in california and it worked. I find it hard to believe you had "100's" of treatments when you're only supposed to get it done every 10 weeks. 3 years, at 10 weeks apart??? That wouldn't add up to 100 treatments... hmmmmmm... sounds like you're exaggerating... wonder what else you're lying about?

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