Complaint Rating:

Company information:
American Laser Centers
New York
United States
americanlasercenters.com

Don't believe the HYPE! This company has professional "scam artists" working as clinic managers to make hard sales to innocent consumers. They run fake raffle contests which everyone who enetrs WINS! It is so obvious because everyone wins the same prize amount! LOL When you arrive for your consult your are approched by the clinic manager who seems so sweet, your new best friend (until she gets your money) and once she does, expect to NEVER, EVER get in touch with her again! The services DO NOT WORK! None of the treatments do what the client was promised it would do. Velasmooth is the biggest scam going! If you are over weight, do yourself a favor, save your money and go on a diet! This is the most disturbing, because people who are so desperate to lose weight are actually convinced that this machine will in fact do this, and it doesn't! It is painful, causes unnecessary brusing, swelling, and sometimes flu like symptoms. Their laser hair removal treatments are horrible! They say things like "our machines are the best" or "our machines will remove white, blonde and peach fuzz hairs" and "Laser hair removal is permanent" ITS A LIE! Do your research! Laser hair removal is NOT PERMANENT hair removal! Electrolysis is still the only form of permanent hair removal! Laser hair removal cannot remove soft hairs or white hairs or blonde hairs no matter what kind of machine is being used! The laser has to have pigmant to attract to, so if there is no color in the hair, it will never get treated! But they will tell you anything to make a quick buck! After you finally see that these treatments are not working, try making a complaint... They will first have their poorly trained technicians give you the run around, then they will dodge your calls and even sometimes hide in a back room if they know you are coming in. Calling corporate is another waste, they will send you on what they call a "non responder" protocol only to have you go through more painful treatments that are not going to work to then tell you that you are not elligble for a refund because you have one less hair then you had when you first started or that you have now gone past your six treatments so you can not get any money back. Sometimes they will throw you a bone, (honestly, a bone would be better) and give you "free microdermabrasion treatments" to "help" the hair to come to its surface. This is also a scam, just another way to keep you coming in and have you as potential bate to purchase more of their crappy services. Skin tightening is another bogus treatment they offer, promising to reverse the signs of wrinkles and aging. I actually witnessed them sell this service to two woman in their eighties, promising them to be rid of their wrinkles! How disgusting, taking advantage of senior citizens, that is LOW! To think, they call themselves AMERICAN??? Its actually a disgrace to be affiliated with this company, and anyone who is thinking about purchasing services, THINK IT OVER! It will be one of the most costly decisions you have ever made.