Totally agree. I paid $1000's for a package. The treatments barely worked. Not only that, I was totally lied to. I was verbally promised that I would be hairless on my legs. After 1.5 years of treatments (of the 2 year guarantee), I expressed concern that the treatments were hardly working and the head of the Northeast area promised to extend me 6 more months. After my two years were up, the head of the Northeast denied ever promising me an extension and I was told that any reduction in hair is considered a success and that they never guarantee results. What a scam. I never would have paid so much if the results were not guaranteed.