American Home Recovery
reviews and complaints

I have a mortgage with US Bank. This mortgage was refinanced in March of 09 bringing my interest rate down to 5.5% which brought my payment to 1070.00 T&I included.
US Bank knows of my situation as a single mother and a 32, 000 yearly income. I was really suprised this bank has even approved me with this large payment in the first place. Since March, I have lost money at my employment, from them taking my 5% commission away. On top of that my 3 year relationship with my roomate ended, leaving me without an additional 1000.00 a month.
I just placed a call with US Bank to see what my options were and was totally blown away when she told me there was nothing they could do, could not even talk to me until I was 3 months behind in my mortgage payments. I can not believe there is such a program out there that would place us in a category of a few weeks of losing our homes before you can get anybody to help you out in some kind of payment arrangement.
Maybe Im old fashioned, but I believe in prevention, before a disaster if available.
Kristin Simmons
Nashville, Tn

WAS TOLD THEY HAD A GREAT DEAL IN PLACE FOR ME WITH MY BANK AND TO SEND $1950.00 AND I WOULD GET MY HOUSE OUT OF FORCLOSURE AND A BETTER % RATE AND LOWER PAYMENT. TRIED TO CONTACT THEM MANY TIMES WITH ONLY A FEW RESPONSES AND THEY KEPT SAYING 60 MORE DAYS. AND I HAVE COPIES OF EVEY E-MAIL THEY SENT ME AND THE ONES I SENT THEM AND A COPY OF CONTRACT AND CERTIFIED CHECK

i used to work for ahr
and they are all honest and hard working people
the reason why all phone calls aren't answered is because of the heavy amount of phone calls they get a day, which is hard to answer everyone considering the amount of people they are HELPING
we tried in every way to help every one of our customers... and frankly i dont appreciate this... we are not frauds, we are honest people that want to help as much as we can
anne marrie is a perfect example of a happy customer.. its a shame more of our happy customers won't write their comments

I agree with the fisrt person 100% they never return calls or emails and I have also sent there information to my states attorney general as well as to the white house Lori Kersol, and Isaak Khartizov said everything was simple because I had all the medical paperwork to prove a hardship. the one day that I called lori told me they were just waiting on Indymac Bank to call them I asked why would they my house sold at auction this morning, they are a bunch of crooks my family and I are now homeless as of May don't let this happen to you and so you know I contacted them in october and the house sold in march. If anyone needs someone to testify for them I will I want them all put in jail. MDC ohio

I totally disagree with the above comment. I to have also worked with AHR and not only were they 100% on top of my loan modification but they have also gone above and beyond with there customer care to insure my loan was completed to my satisfaction. i have also heard that companys are not allowed to collect money up front but i feel as if someone is willing to help u practically by savin gyour home and savings u tons of money in mtg. payments i think they desreve to get paid a fee for all there time and work. my experiance with AHR and there employess has been very smooth and ez going and most satisfying service i have ever had. i would never report this company to the attorney generals office or the BBB because they have truly helped me and my family!