American Freight reviews and complaints 1
View all 123 complaintsAmerican Freight - cheap furniture/customer service
Usually I dont not blog, good or bad, but I just wanted to say that I purchased a queen bedroom suite from american freight.. It arrived 9pm monday night. Today is friday morning, but please tell why my bed breaks everytime you sit on it! I have fixed and proped that bed 10 times since I got it, the wood is so thin and cheap that the nails strip right through! I called and talked to the so called manager who told me that the bed was not broke when it arrived! Duuhhh the freakin bed was still in the box! I see where this is going, so im pretty sure I wont get any of my 1000 and some old dollars back.. But good will not come to those who do evil! I would only recommend this company if you need something not made of wood and dont expect to have it a very long time, I guess you get what you pay for : (
The complaint has been investigated and resolved to the customer’s satisfaction.
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I had no problems with the American Freight in Stuart, Fl. I ordered two recliners and they arrived as promised and were efficiently put together by the friendly staff. There could be problems at individual stores--but Stuart isn't one of them
Sincerely, Rohn Timm