Complaint Rating:

Company information:
Massachusetts
United States

I've held an Amex card since 1976, loved the convenience of being able to charge and pay in full each month whatever amount I needed to, use the rewards system etc. I gave each of my daughters their own card under my account so that they would have an emergency fund. I signed up with Amex Open/Blue i 2002 when I started my own business. Always paid on time, excellent credit rating. In May 2009, I started getting pressured by Amex Blue to pay off my business balance under the guise of offering me a 'promo', so that they could lower my credit limit. On my Platinum card, I've charged tens of thousands of dollars each year and today I received this email "
The balance on your account has reached a level where we must suspend your charging privileges."

The charges were $811!!! I called them and was told that my 'charging privileges' were based on my previous 6 months, that was news to me. I don't even want to think of my reaction if I were to be put in the situation where I would need to charge a purchase and getting it rejected - how embarrassing. I'll empty my rewards account asap and then will cancel, don't need that type of harassment from a financial 'partner'!