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America's Servicing Company Complaints - Bunch of crooks! Fee to pay mortgage by internet!

Review all America's Servicing Company complaints

America's Servicing Company
Posted: 2006-11-06 by Brian E Thrane  [send email]
Bunch of crooks! Fee to pay mortgage by internet!
Complaint Rating: 96 % with 276 votes
After paying a $15.00 phone service fee every month to pay my mortgage because Americas servicing company had no website is bad enough but to add insult to injury the company now has a website and has the nerve to charge $10.00 to use that service as well. Americas servicing company is ran by a bunch of crooks!
Comments United States Real Estate
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More America's Servicing Company complaints
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America's Servicing Company - Poor service!
America's Servicing Company - Poor service!
America's Servicing Company - fraud company and a rip off
America's Servicing Company - Loan Modification
America's Servicing Company - Poor Customer Service
America's Servicing Company - Withhold information
America's Servicing Company - Horrible Customer Service!!!!!

Comments

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 153 days ago by   TIRED OF ASC 0 Votes
THIS IS THE WORST COMPANY I HAVE HAD TO DEAL WITH!!! I FEEL FOR ANY ONE WHO HAS DEALINGS WITH THEM. I AM GOING TO LOOSE MY HOME ANY DAY BECAUSE OF THIS PISS POOR EXCUSE OF A COMPANY. I DON'T SEE HOW THEY KEEP GETTING BY DOING PEOPLE THE WAY THEY ARE AND NOTHING IS BEING DONE WITH THEM. WE DIDN'T ASK FOR THEM TO TAK E OUR LOAN AND WHO GIVES THEM THE RIGHT. THE PRESIDENT IS GONNA WORK MIRACLES FOR THE PEOPLE IN DANGER OF LOOSING THEIR HOMES BUT I DON'T HEAR OF HIM DOING ANYTHING WITH THIS ONE COMPANY WHO HAS DONE SO MANY HARD WORKING AMERICANS WRONG.
 159 days ago by   Group-4-Victory 0 Votes
Attention Eric Lopez, This is not a win or loose scenario! How dare you put these others down when you do not have all of the facts! We know of at least 19 of the Fraudulent Practices that are done repeatedly... plus more that is being implemented by your company...! So the next time you throw mud you better take another look, because WE (our group) believe you are now drowning in Quicksand! There shall be some Grand Jury Indictments that are to be handed down so WE wonder if you were planning on staying with the company or not ... you may want to ponder that! These homeowners are fighting for justice, not win or lose, when you fight the proper fight it shall lead to Victory with Honor ... plus more! You should be ashamed of yourself! You shall see what we already know and saw who signed what because of ??? We believe the answers why were because of GREED! God Bless All True Victims Of the Foreclosure Process! We pray for you to receive true justice!
 187 days ago by   Jan Gray 0 Votes
AFS is the worst company I have ever had the misfortune of dealing with. Our loan was sold to them and ever since has been our biggest nightmare. My husband and I tried over the course of two years to get them to help us with either a loan modification or at least give us a fixed ra te, but was turned down everytime. Last fall my husband became ill and was unable to work at his side job and eventually was unable to work at his main job . I contacted them to let them know that was why we were falling behind and also contacted hope for homeowners for assistance . My husband has since past away .I have contacted them repeatedly, asking if they could modify my loan and make it affordable for me to stay in my home, I wasn't able to make my payments for several months. I was told we may have a program, send us all of your info, income, expenses and a letter of your hardship, which I did . Then was told there is nothing available to me, because my income was too low. Once I recieved the life insurance, I informed them that I wanted to get current, if they could give me some sort of program or modification and they told me they are working on a modification for me . Five days later I recieved a foreclosure notice, I was so upset, I called them and they said they are still working on a modification and for me just to ignore the foreclosure notice, which is pretty scary for anyone, much less someone who is new to dealing with all of lifes situations alone. I spoke to A lawyer which convinced me that sending them all of the money in arrears was the way to go and it would stop the foreclosure . So I did just that . Yesterday, two weeks later I recieved the check back, saying the funds have to be certified and they also said my house remains in foreclosure and added on another late fee and the 16th isn't even here yet, so not sure how they fee came about . I think they are blood suckers, who thrive on peoples misfortunes and wish with all my heart I could get my loan away from them
 214 days ago by   diannalg55 0 Votes
I too lost my home due to foreclosure. ASC would not help us in any way to stop this. I had open heart surgery and due to this was out of work for several months. They had charged us a 15.00 fee each month also to make our payment by phone. They said after a year they could offer us a lower interest rate which never happened. I think someone needs to file a lawsuit and maybe I will start.
 380 days ago by Desiree  [send email] 0 Votes
I agree with every complaint that has been lodged against ASC. They've been servicing our loan for over a year, it haw been a total nightmare. They are supposed to be doing a loan modification, we haven't gotten any correspondence from them, we always get a different person on the phone, it is frustrating and crazy. I AM ALL FOR A CLASS ACTION SUIT.
 385 days ago by Denver  [send email] 0 Votes
I really hate my loan being handled by ASC. We should have the right to choose whom we want our mortgae to be held with. As far as I am concerned ASC is the worst mortgage servicing company I have ever delt with, they are hard to deal with and they could care less what happens to your home. I have had many problems with them and dealing with their customer service representitives is horrible.
 420 days ago by Cristina Banago  [send email] 0 Votes
This company are crooks have been ripping me off for one year now.After two years I cannot refinance, my 5.8 jump up to 9.9 for six months, then came down to 8.9. I have struggling to pay this and barrowing money from family and I could no longer stand . I went to Wells Fargo because they are the parent of this loan and ask for modification to lower the rate they have turn me down completly. The fact that they already lower the loan. Im hoping that this company well milt down into pieces and all the people who owns this are going have their day. God is not sleeping they will have their turn.
 450 days ago by Jack Tala  [send email] 0 Votes
spades an asshole! any moron who had that much time to sit down and write a thousand word plus remark, regarding complaintant of asc, is an asshole employee of asc or is an asshole employee for asc. hey folks just remember, most of these idiots that we deal with are low level employees of asc who cant afford to own a home themselves. these "customer reps" all around are not very intelligent people, their job position should explain it all. if youre going to loose your home, loose it! if youre late, be late! fight for what you can win. these rats play on your pride and with your livelyhood. do not play their games. finally, spade is a low level manager for asc no doubt. spade, do you know what a hedgefund is? its when banks et al make money on investments that fail i.e. home loans. so dont try to feed these people with this bullshit that any bank/mortgage co. would rather keep someone in their homes as oppose to loosing their homes.. jack...
 450 days ago by Jack Tala  [send email] 0 Votes
john henderson is an idiot. whether one can pay their mortgage on time or not has nothing to do with "maturity". many people, many responsible people with good credit got into these loans in good faith to pay them. the economy, the lack there of and or life's screw balls can affect how someone can get behind in their mortgage payment. john, you are a lemming to believe that any mortgage company who has these many complaints, is not at fault. the evidence is resounding! lets hope that you dont get ill or loose your job...or hit by one of life's fast balls. if you do, you wouldnt be so happy to pay all of asc's fraudulant fees. but then again, you are an idiot either way. jack
 471 days ago by Looeez  [send email] 0 Votes
I just received a call from ASC telling me that the call is recorded and "this is an attempt to collect a debt" . I said, "What debt?", He said "I am calling to find out how you are going to make your payment and when", "Are you going to do it by next Saturday the 16th?" I said, "Yes, why?", He said, "Well you technically are in default it was due on the 1st". I told him I am a real estate paralegal, have been for 18 years, I am not late nor was I late when I was out of work for 4 mths. so why are you calling?" He responds, "I don't care if you are a paralegal you are late". I said, "Really, check the note and mortgage I signed - you are not late until you pass the grace period, ever hear of that? Do you know what that is?, until you research the laws and figure it out, don't call me again you are harassing me." Stupid asses.
 473 days ago by Dave  [send email] 0 Votes
Ok folks, here it is and its time!!!

they want to ARM us to death and stall the process to get out from there greedy ways!
we can fight back and save our homes!!!
Contact me here
dave29@frontiernet.net
Im just starting and Im working on a plan!
 478 days ago by Hillery  [send email] 0 Votes
if anyone on this website has read the comment before me I am sure you will agree that this person is really a douche bag. As a matter of fact he is the a moron. He obviously has to work for this company to defend it so much.. ASC does suck and they need to be shut down!! And as being a high risk customer, that is a load of crap, when I got my my mortgage, I didn't even have to show proof of income because my credit was good, so ASC should consider themselves lucky to have us a customers. I am so over these people.. companies like ASC make people not even want to own a home.
 479 days ago by Sam Spade  [send email] 0 Votes
after reading these and other complaints on related websites, I can say that none of you understand the commitment you made when you borrowed the money to purchase your home. you are all under the belief that the loan servicing company and/or mortgage lender is required to accept late payments and provide you with options to bring your loan current through payment plans and loan modifications. you need to sit down and read the terms and conditions of your deed of trust. an escrow account can be established if you do not respond to the servicer when they ask for proof of tax payments made or current hazard insurance. they are required by the deed of trust to ensure the integrity of the property. you need to remember, until you make that last payment on the note, you do not own the property. the lender has a right to protect their interest. also, if you are being serviced by ASC, it's because you are considered a high risk, subprime borrower. your credit scores are in the high 500s to low 600s. this is considered poor credit. the bank or lender has every right to protect themselves from default by charging higher interest rates because you have proven in the past that you will default on your obligations. your note states your payments are due (usually) on the 1st day of the month. there is no grace period (again, read your documents) on a mortgage payment. technically, you are in default on the 2nd day of each month if you have not made your payment. the servicer is not required to accept short payments, interest payments, payments of principle and interest if you have an escrow account. you agreed to the terms of the contract when you wanted funding for your home; but once it became inconvenient to make your payments, you start blaming your servicer for all your troubles. I will agree that any large corporation can and does make mistakes, but certainly not at the level these complaints would have you believe. read these complaints, these people admit they are in default, admit they missed payments and admit they wanted ASC to fix their problems. banks do not want your house. it costs more to foreclosure on a property and have to refurbish it and make all payments for taxes and insurance and maintenance while waiting for the property to sell. the bank makes its money when people perform their loans. that is what the interest is for. I'm sure the majority of you chose to take vacations or buy Christmas presents rather than make your mortgage payments on time. or you lost your jobs and expect the servicer to feel sorry for you. banks are not charitable organizations, they're not your mother. if you can't continue to afford your home, sell it or work two jobs or whatever you have to do to satisfy your obligation. stop whining and grow up. and by the way, ASC is a 'doing business as' of Wells Fargo. Wells Fargo did not purchase ASC; ASC is not a division of Wells Fargo; ASC services all subprime loans, not just Wells Fargo originated loans. if you're going to whine and complain about a company, you should at least know what you're talking about.
 479 days ago by Sam Spade  [send email] 0 Votes
after reading these and other complaints on related websites, I can say that none of you understand the commitment you made when you borrowed the money to purchase your home. you are all under the belief that the loan servicing company and/or mortgage lender is required to accept late payments and provide you with options to bring your loan current through payment plans and loan modifications. you need to sit down and read the terms and conditions of your deed of trust. an escrow account can be established if you do not respond to the servicer when they ask for proof of tax payments made or current hazard insurance. they are required by the deed of trust to ensure the integrity of the property. you need to remember, until you make that last payment on the note, you do not own the property. the lender has a right to protect their interest. also, if you are being serviced by ASC, it's because you are considered a high risk, subprime borrower. your credit scores are in the high 500s to low 600s. this is considered poor credit. the bank or lender has every right to protect themselves from default by charging higher interest rates because you have proven in the past that you will default on your obligations. your note states your payments are due (usually) on the 1st day of the month. there is no grace period (again, read your documents) on a mortgage payment. technically, you are in default on the 2nd day of each month if you have not made your payment. the servicer is not required to accept short payments, interest payments, payments of principle and interest if you have an escrow account. you agreed to the terms of the contract when you wanted funding for your home; but once it became inconvenient to make your payments, you start blaming your servicer for all your troubles. I will agree that any large corporation can and does make mistakes, but certainly not at the level these complaints would have you believe. read these complaints, these people admit they are in default, admit they missed payments and admit they wanted ASC to fix their problems. banks do not want your house. it costs more to foreclosure on a property and have to refurbish it and make all payments for taxes and insurance and maintenance while waiting for the property to sell. the bank makes its money when people perform their loans. that is what the interest is for. I'm sure the majority of you chose to take vacations or buy Christmas presents rather than make your mortgage payments on time. or you lost your jobs and expect the servicer to feel sorry for you. banks are not charitable organizations, they're not your mother. if you can't continue to afford your home, sell it or work two jobs or whatever you have to do to satisfy your obligation. stop whining and grow up. and by the way, ASC is a 'doing business as' of Wells Fargo. Wells Fargo did not purchase ASC; ASC is not a division of Wells Fargo; ASC services all subprime loans, not just Wells Fargo originated loans. if you're going to whine and complain about a company, you should at least know what you're talking about.
 494 days ago by Craig Wiles  [send email] 0 Votes
They are crooks! They took me off of automatic pay without informing me. Then charged me some outrageous fees. They claim that they have a right to stop the automatic system when ever they want. My fees are $20 and today they tried to charge me $30. I asked about the web site and why it would not let me log in. I have never missed a payment with this company except when they did not take out my money. I caught it a day after the late fee kicked in which is the following day when my payment is to be taken out. I to would join any law suit. I never pay the same amount whenever I call. I feel like I am a criminal.
 520 days ago by Robin  [send email] 0 Votes
Just getting the word out there to EVERYONE!!! We can do something if we all complain to the right ears rather than on a message board. I have done my homework and found out that we can file complaints with The Federal Trade Commission @ www.ftc.gov. I did mine and it was really easier than I thought! Second, file one with your state Attorney General's office and your state representative. These are the people we put in office to protect our rights! Our tax dollars pay their paychecks...so they work for US!!! The website to find your is www.house.gov and www. senate.gov. They have to record all complaints and act on them! So let's get the word out to anyone who has ever had any bad dealing with ASC and get the wheels of justice rolling. What they are doing is illegal and they are cheating the consumers that keeps this county afloat! More complaints...More attention!! complain, complain, complain!!!
 587 days ago by Lisa  [send email] 0 Votes
I agree completely!!! I would never recommend ASC to anyone... I have multiple rental properties... 31 accounts and the worst I deal with is ASC..and I only have 2 of my mortagages with them.. thank goodness!! I have NEVER been able to access my account on line.
 590 days ago by Rowdiro  [send email] 0 Votes
I can't believe this company the one story just about made me cry...we are in the loan modification game its been well over three months and nothing...they told us not to make a payment and so we didn't and everytime i talk to someone its a different story I wish i had found this site sooner i might have logged my conversations...I am worried now after reading some of the complaints that we will be denied, my friend worned me when our loan was sold to them that they are out to forclose that they are making more money off the forclosures but in this economy you would think they would work with you, , , , I am really worried now, and what do ppl mean when they say they filed bankrupcy to avoid forclosure? how does that work?
 596 days ago by Penny Penrod  [send email] 0 Votes
I have been fighting with ASC since last Dec. I recieved a letter that my escrow was in the negative by $2900.00, and my payment was going to go up $240.00 a month. After doing some research i found that they overpaid my real estate tax office a sum of $1300.00. I faxed ASC tax office the necessary forms for them to get the refund. They say i have to pay the increase until they get the money refunded. I told them it was their mistake and not mine. I still don't have this resolved. I am refusing to pay the increase. There are some very rude and unconcerning people working there. I have never encounter such people. I also agree that the internet fee is a rip off!!
 597 days ago by Dale Mills  [send email] 0 Votes
asc is the worst, i have an arm that jumoped 1200, they said they could helo, fill out a modification app and wait 2 months, they are backed up . so when they never called me, i kept calling it was the same story . then they denied my deal with no reason and said i could try again in 2 months. bottom line i refied that same week with residential accetance in utah, i saved 1300 a month

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