Complaint Rating:

Company information:
America's Choice Reader's Service
Post Office Box 89 Great Falls
Great Falls, Montana
United States
Phone: 1 800-300-3604

In December 2007 American reader contacted me regarding a magazine subscription promotion, They informed me they got my name and address from Mastercard because I am a card holder. I was told i would get $1000 gift card to spend online, and get membership that can save me a $1000 on groceries. I signed up for a monthly, multi magazine subscription. I was told my magazines would arrive in up to 8 weeks. the next day i get a call from the bank explaining how this withdrawal of $49.98 out of my checking account caused an overdraft... Shocked. I went ahead and try to cancelled my subscription. A month later I received a 'past due' billing for $79 from American Reader. I call customer service and told them I had cancelled my subscription.

I spoke with a lady, who told me that my magazines could take 16 weeks+ to arrive. I told her that was not was originally told/promised to me. she said 'well I am telling you now'. I told her i already cancelled my subscription, she told me that I could not. I ended the call and called back to speak with this lady supervisor, low and behold I was transferred back to the same lady.

I asked for she supervisor, she stated 'I am my supervisor'. I asked to speak with her boss, she said 'my boss does not get on the phone and speak with anybody'. I asked for his bosses name, she refused to give it.

Now I got a letter from Credit & Collection Solutions Inc. saying thats 'there company has been contracted to collect on the debt past due amount $245.35 and balance to pay in full $1, 423.03'. And they say 'as a bonded collection agency they will pursue this matter to matter to the fullest extent allowable by law'.

American Reader claims to be a family owned company doing business in Great Falls Montana. FALSE. The state of Montana has record of this company doing business in their state. I called the Great Falls Montana Chamber of Commerce, who has received many calls/complaints regarding this company. They say that this company does not do business in their town.

They have multiple names, multiple locales. They are scam artists and jerks. If they call you, please just hang up!!