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$10 fax fee
Complaint Rating: 
Yes, I think this company is the biggest rip off there is. First they would not modify me loan because they said we couldn't come up with an Agreement... You want to know why is because I still pay them there Mortgage. So, now I am refinancing and I receive my mortgage statement and it had a $10 extra charge.I called and was told it was for a fax they sent for a payoff. I was not notified of this fee and when I asked for a payoff a year ago and they mailed me one I was NOT charged extra, surprise I wasn't charged a stamp fee.
I will never recommend this Company, they make enough off me and to nickel and dime you like this is CRAZY.
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