AMC Theatres reviews and complaints 1
View all 427 complaintsAMC Theatres - giving out the wrong ticket - repeatedly
Over the last several days AMC theaters have been handing out the wrong ticket stubs. You walk up to the window, tell them the movie and time. They give you your total, you pay, get your tickets and walk away. Only to discover that you received tickets for "The Hobbit". This has been happening over and over despite complaints from customers. The theater acts blasé about the whole thing; responses like ..."it doesn't matter it costs the same." "It's not a big deal, just go to the movie you want yo see."
Really? Are we now fraudulently stacking our pockets and the critics pockets with "pretend" movie speakers. I thought thus was a simple error the first time, but for it to happen again a day later. On top of that friends have been posting in face book that they too have been having the same problem in other AMC theaters. I wonder what the actors and producers of them ivied people are actually watching feel about being jipped by AMC.
The complaint has been investigated and resolved to the customer’s satisfaction.
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