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1.7 6 Reviews

Amaland.com Complaints Summary

1 Resolved
5 Unresolved
Our verdict: With Amaland.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Amaland.com reviews & complaints 6

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2:52 am EDT

Amaland.com improper charge on the card

I bought a test day on the watch my gf website in the amount of 1 dollar a few minutes because they fixed a charge for more money, I want a refund of the value because I have no intention of using the service, and I have never authorized the debit of more than 1 dollar

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2:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Amaland.com unable to cancel subscription

The customer support portal does not work. Or will say your login is not found even when you are logged in, and have an email with all your login info.
Website takes you around in circles
Will be cancelling my card before they get any money.
I tried for a $1 for one day membership and have spent half an hour trying to cancel.
I can see so many complaints on this site for the same thing

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A
7:19 pm EST

Amaland.com not able to cancel $1,- trial subscription for watchmygf.com (aperantly this is part of amaland.com)

Not able to cancel $1, - trial subscription for watchmygf.com (aperantly this is part of amaland.com) and not even got an automatically generated reply when I submitted a ticket at customer service and until now still no reply whatsoever.

I used my debit card and when I try to go to the subscription cancellation page via the provided information in the first confirmation email I'm getting error codes no matter what I fill in on the form.

Only through searching for hours I found an customers support link at the bottom of the watchmygf website that was only visible and accessible after closing a big fat add for participating in a bs survey about the website self. You get 5 question which are completely useless and it is very obvious that the advertisement was specifically placed to hide the customer service link. The advertisement is not only blocking the sight of the link to the customer service but is also not possible to close if you are using a mobile device unless you view the webpage in "desktop view mode". Otherwise you will not be able to close or even see the "x" to close the add.

I'm still not able to cancel the trial subscription and I already got billed €36.17 twice (2nd time literally just appeared when I started writing this sentence. Luckily I'm not superstitious easily 🤭).

Luckily I emptied my debit card the moment I noticed I wasn't able to cancel that trial subscription.

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Update by AmphHitter
Dec 03, 2019 7:30 pm EST

Screenshots

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Update by AmphHitter
Dec 03, 2019 7:28 pm EST

.yh

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10:31 pm EST

Amaland.com they stole my money, how to refund my money, please?

I'm totally frustrated, I entered to this wetside looking for a "special offer" with $1 dollar. At the end they steal me more than $80 dollars, please, somebody can tell me if they can refund my money and how I can contact them, please?
I live in a country where get some money is so difficult and we most get sweat to earn some money. Please, reader, just I want to get my money back, they were not fair with us and some of you. :(

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12:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Amaland.com cc fraud

avoid this site at all costs.
i signed up for a 2 day trial quickly realising thereafter all was not as expected.
i got confirmation email that my account was active but couldn't login, eventually after a few attempts the account was blocked.
after a flurry of very unhelpful emails, live chat support i managed to cancel it before i incurred the full recurring £25 pm fee.
i contacted my cc company and cancelled my card as i strongly suspect fraudulent transactions will appear on my account in the near future if i didn't cancel the card.
you have been warned.!

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B
12:27 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Amaland.com Credit Card fraud

Signed up for a 2-day trial at amaland.com adult website for $1.02.

I canceled the subscription after 2 days because the website (an adult amateur portal) was terrible.

2 weeks later, multiple unauthorized $10 charges to my credit card appeared from adult 800 phone numbers that were untraceable on the web. Luckily I caught this on my statement after 2 unauthorized charges, closed my account, and filed a fraud complaint.

DO NOT under any circumstances give amaland.com your credit card information, they will defraud you thinking you will not file a complaint because it's an adult website. Either that, or their website is unsecure for protecting your credit card information.

BEWARE!

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luchijacopo
, US
May 24, 2016 4:34 am EDT

Sorry but what about this email I received?

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grayson76
, PR
Aug 15, 2010 11:50 pm EDT

I know this is an old complain so not sure about that far back but I signed up for a membership there three months ago and didn't experience any of these issues.

I signed up for a month and got a bonus membership to another site so when I got that email I called the number on their support page and they canceled it after going back and forth trying to find the membership. After I used the membership to Amaland for 3 weeks I decided I wanted to cancel but this time I submitted an ticket instead and was surprised that they actually replied saying I was canceled and no more charges would be posted. Like I said it's been approximately 3 months and no weird charges have appeared on my card. Hopefully this means they cleaned up their support/billing?

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scammed_82
Brisbane, AU
Nov 25, 2009 3:36 am EST

Amaland stinks of scam - Signed up for a 2 day trial for $1 but didnt pay with credit card details, instead it gave me a number to call from my mobile phone and a PIN number to enter during the call.

Charges were $5.50 per minute which I thought okay fair enough it shouldnt take long to enter a PIN number. So I entered the PIN number and the robotic voice told me to click ENTER on the site to activate my membership. Here is where I should have hung up straight away - you have to keep the call connected for 5mins in order for the 2-day trial to activate.

After 5mins elapsed it said my account was ready, it displayed a login and password to use on the website to access the members area.

Well I copied and pasted the username and password into the members login box and it didnt work. After 3 invalid attempts it brought me to a page that said ACCOUNT BLOCKED - CONTACT SUPPORT.

When you click Contact Support it takes you to another website that has some help topics etc. There is an option to submit a ticket which doesnt work - it tells you to select a department but there are no departments to chose from - so I tried clicking NEXT anyway: Error - please select a department. Another dead end.

There was an option to register so I thought hey I might need to register in order to submit a ticket properly - nope still doesnt work yet another dead end. So now these guys have my mobile phone number, my email address and full name.

I am thankful that I didnt use my credit card and hope they cannot do anything with the details they have. They already managed to scam roughly $28 via my mobile phone at the start - here's hoping the charges were in fact $5.50 per minute.

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CdY
Ghy, AU
Nov 09, 2009 9:14 am EST

I have a similar experience. Signed up for a $1 trial, however I cancelled within a few minutes as the content was not as sold (and seemed suspiscious as a resut).

For the following 4 days I had $200 worth of charges from companies such as 'lss grp' and 'pim access', as mentioned above these bogus companies are registered as phone marketing companies to help disguise the link back to amaland. Either way, I will be providing my bank with the amaland URL, the least of my worries is some random bank teller knowing I surf porn.

Additionally, from the moment I provided my email to amaland spam increased 100 fold to that account.

Avoid amaland, it is a phishing site under a different guise.

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guymadison
Sandy , US
Nov 05, 2009 12:42 pm EST

Well I read this after not being able to get into the member area so I called my credit card company and had mine changed. Did amaland ever contact you afterwards? They say to not claim fraudulant and all this bs but I couldnt even get in the site so whatevers.

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