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Alpha Imports



Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
Alpha Imports
New York City, United States
Hi to everyone, I send a warning about this gem dealer ...I had a horrible experience with my order from them ..I was confused about my order so I called the 1800 number and I was treated with anger and hostility . The Guy actually yelled at me and wouldn't listen to any of my Questions . So I asked to speak to someone else and he said I could not, everyone is busy !!!Then he told me he was canceling my order and that he had the best prices in the WORLD !!
I ended up hanging up the phone, it was so surreal . I had picked out so many gems, It took me all day to select them .I sent then a very upset letter ... Hopefully they will change their attitudes ?!?! SO watch out for this company they also didn't have a lot in stock like the web page states ...so it really is poor selection and they are slow, with BAD service to boot .
Complaint comments Comments (1) Complaint country United States Complaint category Jewelry & Watches


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 24th of May, 2012 by    0 Votes
both complaints from same person. Looks like person has some problem in himself.
I am a customer for Alpha for more than 13 years, first I met the team in trade show, found really friendly dealer.
I visited there show room for large inventory selection several time.


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