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1.4 190 Reviews

Aldo Complaints Summary

16 Resolved
166 Unresolved
Our verdict: If considering services from Aldo with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Aldo reviews & complaints 190

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1:07 am EST

Aldo worst shipping and customer service

I ordered shoes in the store, gave the guy my driver's license for the correct address, and of course he entered it incorrectly. I have called customer service three times, sent in an email. Every time I am assured that they have corrected the mistake. However, today I find out the shoes I paid for were delivered and left on the porch of the wrong address. I have no emails confirming or even telling me where my shoes are. At this moment, I am out my money and have no product. The worst experience I have ever had.

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Annabell123412
, US
Nov 30, 2015 8:05 pm EST

I have had so many issues with shopping at the alfo website. Its so annoying. Everything from them not shipping me an item, to them shipping me pair if shoes with two different sizes. One an 8 the other a 5! They have screwed up in placing orders, shipping orders and giving refunds. Ugghhh not shopping there anymore.

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VNM
, GB
May 25, 2014 4:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Aldo Wood Green shop - disgraceful customer service, staff are unhelpful and rude.I would strongly suggest to avoid this shop.

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10:51 pm EDT

Aldo bad shoes

I bought a pair of aldo shoes and wore it less than 1 month. I took it to aldo and the associate mentioned that he could repair them for me since the heel had come off. I went back to the store and another associate mentioned that they would not return or repair the shoe since the heel had some off, and it was from wear and tear! I am very careful with my shoes and deserve a refund for them. They were about 45$ only..and now aldo just makes me think twice about shopping there again, if the shoes can only last like a month..Please contact me as soon as possible to fix this.

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luluofasia
, US
Aug 30, 2011 3:05 pm EDT

I have order aldo sandal wedge online, but when they send it to me is 2 different kind of sandal, i call the customer service, they said i have to go online&follow instruction to return it, this company are suck cause, if they don't have the pair i wanted just don't sell it to me, instead of sending me a 2 different kind. bad service rated -101% & suck customer service.

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12:32 am EDT

Aldo do not work at them

Working at Aldo shoes really sucks. You do get yell at if you do not make your weekly goal. and if you dont make your goal you have to be at a meeting at 6AM that might be an hour drive which they do not pay for your gas. and you will get yell at if you show up late. working part-time you do not get commission and holidays paid. when working holiday you do not get that extra money on your paycheck i think that really unfair. only full-time gets the holidays paid and commission. aldo spend more money on club elite than there employees. I think it time for aldo shoes to make some changes.

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2:02 pm EDT

Aldo so frustrating!

I recently asked for a pair of boots and a bag from Aldo for my birthday. My mother ordered both online. I received the boots on my birthday and loved them! Sadly my mother said the bag did not come in yet. She said it was supposed to be shipped in six days prior to my birthday! So i called the Aldo customer service line with the order number and told them my story. First of all, the woman on the was not very pleasant. She didn't apologize and she did not act professional. She told me she would "check on it" and "see what was up". She immediately hung up the phone and did not tell me when to expect my order. When four days passed and I still did not receive my bag I emailed the company with my complaint. After three days I still did not have my order and I did not get a reply to my email. I recently called the customer service hotline enraged! This time the woman was very nice and apologized for the inconvenience. She told me my bag had not even been shipped out yet! After almost two weeks! She said she would make sure it got sent out the following day and that I would receive it in three to six business days. And you git it ladies and gentlemen, I still have not received my $40 backpack! What the heck! Being a frequent shopper I thought I would receive more respect...but now I will NEVER shop at Aldo again!

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1:16 pm EDT

Aldo bad customer service & attitude

I bought two pairs of boots on aldo.com. and they are just not comfortable. all i wanted was to return it. But the store assistance and Manger (Steven) just had that very bad attitudes towards us. There are nothing wrong with my boots, except there is tiny rock stuck underneath the bottom, and they insisted that i have worn those outdoor. Also, because I have tried both pairs in my room, in which my floor is not as clean as Aldo's. So they ensure that I have worn these boots outside, which I never did. I want to return those pairs of boots because they made up by cheap materials and they hurt my feet after i tried them. I would have kept them if they did not hurt my feet so bad, and make me so uncomfortable. It leaves me no choice but returning those boots. The main customer service also email the manager (Steven) but he never called me to solve the problem, and when I called him, he kept arguing with bad attitude.

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6:24 pm EDT

Aldo worst experience ever!

Do not shop here! At least not the one on 5th ave
This past weekend i went to the store on 97 5th avenue and had the worst experience ever. We had terrible customer service but i decided to still buy a pair of boots. Big mistake. The salesperson was extremely rude and when i got home, there was only one shoe in the box. I did not get upset because everyone makes mistakes. When i called the store back, instead of apologizing, the salesgirl accused me of trying to steal a single shoe. She was very ### and kept saying she brought me both shoes. At every shoe store, the sales associate checks the box to make sure both shoes are in the box and are the proper size. I was getting very annoyed and asked if i could return the shoe and she said that i could not. I told her i did not appreciate her accusing me of stealing. If i wanted to steal, i would not have all the details of the transaction and one shoe. Five minutes later she found the shoe and said she would out it on hold. In all this time, she never once apologized or admitted she was wrong.
Overall, aldo has definitely lost a lot of customers because i definitely have told everyone to avoid shopping there. Hopefully they will change their customer service in the future.

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10:21 am EDT

Aldo never again

I bought a pair of boots at Aldo online, received them only to notice that the seam was not sewed. I went to an Aldo store to see if they could be repaired, they took the boots and said it could take 1-2 weeks and they would call me. 2 weeks later no call, I call them, they haven't been sent out yet. Two more weeks go buy no call, I call again, oh now the boots can't be repaired! So a month goes by and no one tries to contact the customer to let the customer be aware of the situation, or send out merchandise to be repaired after 2 weeks. On top of that they didn't have that boot in stock and couldn't order me another pair and when I decided to get a different pair of boots they didn't have those either and also couldn't get them from another store. They couldn't refund my money so they gave me a gift card for the amount of the boots, only to use for in-store purchases only. The next day I look online to see the original boots I wanted in my size, that they said they couldn't order. Needless to say ALDO'S BOOTS ARE TRASH AND THE PLACE BLOWS. NOW I KNOW NOT TO WASTE MY TIME OR MONEY ON SUCH A ### PLACE WITH SERVICE THAT SUCKS. Thats ok cause I love to buy boots and most certainly give my business to such a rip off place. THANK YOU! :)

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3:16 pm EDT

Aldo bad business

I am very displeased with the bad business at the Aldo Store at Town East Mall. On Thursday July 22nd I went back to the Aldo store to buy the Sandford shoes in black because I had purchased the brown pair on Saturday and thought they were beautiful. I was completely appalled when the sales girl tried to up-sale me the sole pads for shoes again. I explained to her that the shoe did not need it because they had rubber sole and she replied that she didn’t know. I showed her my receipt and one sole pad and told her that I had purchased the Sandford shoe in brown on Saturday July 17th and I was up-sold non slip sole pads upon my purchase and the sales guy applied them to the shoes at the register and must have thrown the package away. When I wore the shoes to work on Monday I noticed one sole pad on the floor but the other was gone it had fallen off unsuspected. I was very upset that I was sold non-slip stick-on sole pads when they were not even needed. I figured I would hold onto my receipt and when I went back to buy the black pair I would tell them and show them the one sole pad I had and they would reimburse me my money back. The sales girl spoke to a gentleman named Luis I don’t’ know if he was the store manager, He was rude and somewhat argumentative and refused to reimburse my money because I didn't have both sole pads and I didn't have the original package. He said I should have been told that you have to leave the sole pads stick for 24 hours before you can wear the shoes. I was tempted to not purchase the second pair of shoes that day but I still did because Aldo had beautiful shoes, however, I don’t think I want to shop at Aldo anymore. I purchased two pairs of $80 shoes and they sell me a pair of $5.49 non-slip stick on sole pads that I don’t even need and then they refuse to refund my money back when they didn’t even stick on for one wear.

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2:26 pm EDT

Aldo I'm not drunk I just bought really poorly made shoes - aldo shoes

I used to think Aldo made really high quality shoes but that was either incorrect or quality has really taken a nose dive at ALDO. I bought a pair of heels from aldoshoes.com they came in about a week, which is fine. I tried them on, I liked them, all was well. I didn't get an opportunity to wear them until a month later (three days after I threw out the packing slip). From the very begining I thought something was wrong I was finding it hard to keep my balance and I had to concentrate on walking to not fall. Well low and behold my heel broke in the begining of the night like it was made of gum. I wish I could post a picture, it's a joke how cheaply this shoe was made. I don't know how many steps I took before it broke and I weight maybe 120 pounds I didn't crush the poor things. I was sold a poorly made product and the only thing I've gained from it was a night of wobbling around the nations capital and a pair of shoes perfect for a gimp

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5:44 pm EDT

Aldo rude, ignorant sales people

l have always had good customer service from Aldos for the last five years when l shop at any of their stores in Chicago, especially at their Bucktown locations on milwaukee avenue.However, my latest experience at their store in Lincoln park located at 2044 North Halsted, chicago on Saturday the 9th of October, 2010 was shocking in how blatantly racist the salespeople were in my opinion.l wear a combination of BCBG, Arden B AND Zara and my shoes are either predominantly from Akira or Aldos, and on this day, l was dressed(like l normally would)in BCBG/Zara and Aldos boots, this apparel load-down is to give you an idea of how l normally present myself, so the attitude from this people was definitely not because l was looking shabby, it was only because they were obviously jealous and Racist.l entered the store after l had shopped in my other favourite store 'Arden b' and l got weird looks from these three odd girls and only one salesperson said 'hi' to me only after l got close to her as l was looking at a shelf beside where she was standing.None of them offered to ask if they could help me find what l needed.Five secs after l came in, two male or/Male and female(not sure about the 2nd person) Caucasians walked into the store and the greetings, welcomes, jokes, the sucking up, and ### kissing and little friendly chats started pouring in from all the corners of the store to them.When l heard all that behind me, l walked straight out, l also took my $600 with me to spend on shoes at Akira, it may not be a lot to some people but it was mine and certainly not going to the store while those ignorant beeyaches were working that shift.l bet you after all that sucking up, they ended up not buying anything, which is normally the case!Good Customer service is the only way to great sales, first sales lesson.

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11:24 pm EDT
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Aldo staff were rude with my daughter

Hi! I had gone to the premium outlet to change a pr of shoes that i had bought earlier. The sales rep was very rude to my 5 year old daughter as she was running about the place, i understand it was not right. But it is not what u say, its how u say it is very important. She was more busy flirting with her co worker and trying to impress the guy. She was the supervisor.
I live in jamaica and we go go to florida every year as we have our time share over there. The id no#[protected]
My email is [protected]@hotmail.com
Tel no#[protected]

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10:30 pm EDT

Aldo absolute garbage

I spent three years of my life working my tail off for this company in Michigan. I was definitely passionate about Aldo, and their business standards as a whole, but that quickly diminished once I learned the truth within the company and their employees. Every single store manager, key holder, and associate was trained to basically make your life a living hell. Every actual hard working person in that store, such as me, was under appreciated and completely belittled. I spent every day being harassed by my store managers. I stayed long hours and came in on my days off, just to help those idiots out and I got nothing in return. By far the worst experience in my life, I will never, ever be apart of such crap again. Cannot believe I stayed as long as I did, I guess I truly thought my passion about the company itself would override everything in the end, but it did NOT!

DO NOT take interest in this company for employment, it is not a team of compassionate, honest people. They will almost eat you alive.

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4:22 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Aldo leather boots ripped!

I purchased a pair of black leather boots from Aldo. Upon wearing them, I stepped up onto a curb and the whole front of the boot ripped. All along the seam where the toe bed is. I purchased these boots at the end of the season last year-but havent worn them until this season. I do not have the receipt or box, just the boots that are brand new! I paid a lot of money for these, and I have never had this happen to a pair of shoes/boots! This is absurd. Poor quality and make. What can I do? Who do I contact? Help!

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Ms dee
chino , US
Dec 15, 2009 1:17 pm EST

So i wanted a shoe i seen in the store the sales woman amber assisted me with this shoe bringing me a size 39 which was to small. She told me she could mail a 40 to my house since my heels were hanging out the 39. Today when ups came the shoe size was the same i tried on in the store. I called the store manager all he said now that i'm in another state is he didnt know what to do. This store can really brush up on their customer service skills.

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Truthfullyspeak
12 mission street, US
Nov 06, 2014 4:04 pm EST

Worst return policy, save yourself the trouble and buy shoes elsewhere.

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6:38 am EST
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Aldo horrible customer service

From my experience more often than not Aldo/Aldo Accessories has horrible customer service. Earlier today I was at an Aldo Accessories and after about a minute I started to feel as though I was being watched. One of the young female employees was eyeing me and following me around the entire time as if she thought I was going to steal something. I was holding a pair of earrings in my hand while I continued to browse and the employee strutted over and in a very condescending way asked if she could hold the earrings at the counter until I was ready to pay. I felt it was extremely rude and pretty obvious she was implying that she thought I might steal something. However I did want the earrings so I just told her I was going to pay now and leave. When I handed her a ten dollar bill for the eight dollar earrings she held it up to the light to make sure it wasn't counterfeit... I was shocked! I wonder does she check five dollar bills as well? I felt completely insulted and I am absolutely livid. I understand that part of one's job while working retail is to do what you can to prevent shop lifting but this was uncalled for and just plain rude and obnoxious. Is it because I am a young girl in my twenties? Is it because I was wearing a baseball hat? I wasn't aware those were reasons for being treated like a potential criminal. I mean really, is that standard practice at Aldo to make their customers feel so uncomfortable and insulted? Do they teach all their employees to check every bill even a TEN DOLLAR BILL to make sure it is legit? I can understand a fifty or perhaps even a twenty if the person seems sketchy but this was ridiculous. I’ve never seen anything like it before- and I shop... ALOT. The last time I went shopping in that same Aldo Accessories I must have bought about fifteen things and spent over two hundred dollars. I don’t look like someone who is going to shoplift by any means. Honestly I consider myself a pretty ideal customer, I enjoy shopping and spending my money in their stores and on top of that I am always very polite to staff! I honestly do not understand why I was treated that way. Needless to say I won’t be visiting that Aldo Accessories location again and after reading other complaints with Aldo’s extremely poor customer service I'm not so sure I want to shop in any other Aldo store either.

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Lisajayne33
, GB
Feb 02, 2011 11:34 am EST

I was offered a £20 gift voucher when both heels fell of the boots I purchased! I'd only had them 10 days! Terrible customer service, it's a joke!

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11:39 am EDT
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Aldo poor quality, overpriced, uncomfortable

I've only had three pairs of shoes from Aldo. The first, boots with 2" heels. Fine for the first 5 mins, extremely painful afterwards. A friend who lent it, had to walk home on bare feet on pavement! Braving the possibility of glass and other nasty stuff was more comfortable than wearing their shoes!
The second pair, after learning my lesson I bought on sale. They fit well and looked good but I had to return because again, they were too painful. Last pair were winter boots that were extremely heavy and clunky. Having learned my lesson, I only look at their shoes to see which styles I like and then hunt for different brands.

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Client22
, CA
Jul 12, 2018 9:06 pm EDT
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Aldo sells poor quality shoes.
Their 90 days warranty is nothing.
Your normally worn shoe will wear off after 4 months and they will claim it is not a manufacturer's fault.
I wore their shoes only inside so they should last at least 2 years or like my Rylko or Badura shoes - 5 or more years.

I will never buy from them again.

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Isishe
, US
Jun 08, 2017 6:09 pm EDT

Shoes lasted only couple of months then discolored, torn, split all of the bad you can think of. Will never buy cheap quality, over price

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ProudCanadian
, CA
Jun 25, 2016 10:11 am EDT

The quality is poor but the service is worse! everytime I go in and ask for a size I'm made to feel like I am disturbing the staff. Like, how dare I interrupt their conversation about someones boyfriend and what he said.

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Aldo Crap
, US
Jun 15, 2016 1:48 pm EDT

As of May 2016, Aldo still make the worst shoes I've ever bought in their price range!
£100 gone to waste! I will never buy Aldo again.

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james3600
Sydney, AU
Aug 01, 2011 12:09 pm EDT

Bought a pair of mens leather oxfords from Aldo, The sole for some reason split horizontally after a month. Then after 6 months one of the heels broke away from the shoe. Terrible quality for the price - Stay away!

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8:19 am EDT

Aldo half of the shoe sole disappeared after 4 uses

I bought a pair of white flats on sale and wore them only 4 times within one week (walked only on hard wood floors and once on pavement). Half of the shoe sole is already gone. In addition to that, they get scratched really easily and a part of the side of the shoe is already completely worn out and you can see layers of what the shoe is made of which looks a LOT like cardboard. I would LOVE to get my money back even though they were on sale. Will attempt to return but it will probably be useless judging by other reviews here.

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11:56 am EDT

Aldo their online facility is ridiculous

I bought 2 pairs of boots from Aldo online. Despite filtering the website for my size, with the first pair they waited 10 days to inform me they did not have my size. Disappointing, and would stop me using the website going forward as obviously the stock is not accurately reflected on the website. The second pair were an absolute nightmare. They advised me that UPS would be delivering the boots at last, 3 weeks after I bought them. I waited and no boots arrived. After a week nothing had still arrived. I tried e-mailing them 10 times but no one got back to me. The reference number for UPS they gave me was not valid. I tried ringing Aldo's customer services but after 45mins on hold gave up twice, i finally got through on the third attempt to be told they had delivered them to a store in a different county instead, as UPS did not have my correct address. My address was correct on the confirmation e-mail so if that was true, then Aldo gave me my incorrect address. At this stage they offered for me to collect them from the store, but it was miles away. I asked for a refund and was advised I would see it across my account in 10 business days. After 12 days I rang them today to be advised that it still had not been processed internally, and would be shortly, and then I would receive my fund in a further 3-5 working days. So I will not receive my money back for over a month from the time I asked for a refund, and that if they keep their word today. I have been chasing this order now for over 2 months and I yet to either receive any boots or the money for the 2nd pair. I sincerely regret ever going near their website. They keep using the excuse of 'The Holidays', but I do alot of online shopping and I have not had any of these nightmarish scenarios with other retailers. If you've fallen for a pair of their shoes, do yourself a favour and order them in store. Their online facility is ridiculous.

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Where is the quality
Providence, US
May 09, 2014 7:07 am EDT

Aldo shoes use to stand for quality, when they were made in Italy, but now they are shoes that don't last very long, since being made in China. They should sell Aldo shoes at Walmart, at a much cheaper price, to match their quality.

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11:11 am EDT

Aldo do not do business with this vendor

I ordered a pair of boots online from ALDO that turned out to be too big. They came in a box, within a bag, and that bag apparently had the 'original' receipt taped to it. I threw away the bag without realizing that, thinking there would be a receipt and packing slip inside. However, there was no other paperwork in the bag, or the box with the boots. I now want to return the boots, but the store will not accept them back because I don't have the receipt that was on the outside of the bag. the store advised me to return them online. when I attempted to do just that the online site would not process my return. Every time I filled in the data and clicked continue it put me back to the original return page and won't give me an RMA. so, you cannot return the boots online, or at the store because the store won't accept my online receipt and credit card statement showing that I was charged for the purchase. The ALDO site shows that returns are "easy to get" and good within 1 yr of purchase, but that is clearly not the case. apparently there is no way for me to get my refund. I consider this to be fraud. furthermore, the phone number for the local store disappears when you do a web search, & there is NO, I repeat NO WAY to get a telephone number for customer service. DO NOT do business with this vendor. I have been a faithful customer of ALDO's for years and will NEVER buy anything there again. they have lost a customer permanently.

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ALDOCustomerService1
Montreal, CA
Sep 20, 2011 3:30 pm EDT

Hi deegirl,

We're sorry to hear about your experience. Please contact our Customer Service team so we can help you return your boots: www.bit.ly/contactaldo.

Thanks,
ALDO Customer Service Team

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6:45 pm EDT

Aldo I will never ever come back to this brand

I bought the product 'Sharmaine;: http://www.aldoshoes.com/us/women/boots/ankle-boots/69806184-sharmaine/97 two days back (Powell Street, San Francisco) and while I was buying it, the sales person advised me to purchase 'Elrorice': http://www.aldoshoes.com/us/accessories/shoe-care/comfort-fit/66620130-elrolice/0 for my boots to maintain a firm grip against platforms and put them on on my new boots.

The next day, I noticed some strange marks/cuts towards the heel and took the boots back to the store for exchange. Now since they already had those Elrorice on my boots, they would not exchange it saying that 'once i put those elrorice on, they become final purchase.

I feel miserably cheated with $140 + $5 for those boots by getting those accessories on w/o letting me know that they would turn into final purchase.

This is the first time I bought something from Aldo and will never ever come back to this brand.

And needless to say - the leather on the boots starting wearing out in a day!

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12:52 pm EST
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Aldo I booked 3 pair shoes online, but received only one

I booked 3 pair shoes online, but only receive one pair and they did not notice me they can not send me the others, until i call them. if i did not call, they won't refund me too.

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Delores Lightbourne
elmsford, US
Mar 26, 2010 6:37 pm EDT

I ordered two pairs of shoes and a bag from Aldo and I only received one pair of shoes.I called customer service1-[protected] number and all i got was a recording, . after i gave the tracking number and my zip code i was told "your order was shipped March 26 2010".wrong! At this point I want my money back or what I paid for i also paid an additional $20 for express deliveryi will never order from Aldo again poor customer service.

Aldo Customer Reviews Overview

Aldo is a global retailer specializing in the design and production of a wide range of footwear and accessories. The company offers a variety of shoes for men and women, including dress shoes, casual sneakers, boots, and sandals. In addition to footwear, Aldo provides customers with an assortment of handbags, jewelry, and other fashion accessories. The brand aims to deliver trendy, on-point styles for those seeking to update their shoe and accessory wardrobe. Aldo operates numerous stores worldwide and also serves customers through its e-commerce platform, aldoshoes.com, where shoppers can browse and purchase the latest collections.

Aldo In-depth Review

In summary, Aldo website - www.aldoshoes.com - is good place for finding stylish shoes and accessories. It is easy to use and offer many different products. Quality is good but sometimes prices can feel high. Sizing is standard, but always check size guide. Designs are modern and fashionable. Shopping online is simple and secure. They have many options for payment. Shipping is reliable, and they have clear return policy. Customer service is helpful. They also care for environment and ethics. Many customers leave positive reviews. They have loyalty program for extra benefits. Aldo is well-known brand with strong market presence.

Website Navigation and User Experience

Website of Aldo is easy for navigate. Design is clean and finding products is simple. Filters help to narrow down choices. Pages load quickly and site is mobile-friendly too.

Product Range and Selection

Aldo has wide range of shoes, bags, and accessories. They have many styles for both men and women. Selection includes casual to formal options.

Quality and Durability of Products

Products from Aldo are generally of good quality. Shoes are durable if care for properly. Some items may be less durable, so it is important to read reviews and product details.

Pricing and Value for Money

Prices at Aldo can be bit high, but they often have sales and discounts. For quality and style, many customers find it worth the price.

Sizing and Fit

Sizing at Aldo is consistent with standard measurements. It is important to check size guide, especially for international sizes.

Style and Design Aesthetics

Aldo is known for modern and trendy designs. They offer variety of styles to suit different tastes and occasions.

Online Shopping Experience

Shopping on Aldo website is straightforward. Product information is clear and checkout process is easy.

Payment Options and Security

Aldo provides many payment options including credit cards and PayPal. Website is secure, using encryption to protect customer information.

Shipping and Delivery Services

Aldo offers reliable shipping. They provide tracking information and delivery times are reasonable. Shipping costs vary depending on location and speed of delivery chosen.

Return and Exchange Policies

Aldo has clear return and exchange policy. Customers can return items within certain period if not satisfied. Some conditions apply, so it is important to read policy.

Customer Service and Support

Customer service at Aldo is helpful. They can be contacted through various channels including email and phone. Response times are good.

Environmental and Ethical Practices

Aldo shows commitment to environment and ethical practices. They have initiatives for sustainability and responsible sourcing.

Customer Reviews and Testimonials

Many customer reviews for Aldo are positive. Customers praise style, quality, and customer service. Some negative reviews exist, often about specific products or isolated incidents.

Loyalty Programs and Promotions

Aldo offers loyalty program called ALDO Crew. Members get benefits like discounts, birthday gifts, and exclusive offers.

Brand Reputation and Market Presence

Aldo has strong reputation and presence in market. They are known for fashionable products and have many stores worldwide.

How to file a complaint about Aldo?

Here is a guide on how to file a complaint against Aldo on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Aldo in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Aldo. Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Aldo on ComplaintsBoard.com.

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Contact Aldo customer service

Phone numbers

1800 326 2536 1888 818 2536 More phone numbers

Website

www.aldoshoes.com

Most discussed Aldo complaints

customer sevice
5
(opinions to this review)

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Is ComplaintsBoard.com associated with Aldo?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aldo Customer Service. Initial Aldo complaints should be directed to their team directly. You can find contact details for Aldo above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Aldo. Discuss the issues you have had with Aldo and work with their customer service team to find a resolution.