Albertsons
reviews and complaints

We have ordered 5 cakes from the website www.albertsons.com. When we placed the order, we have chosen the service, where we could track the cakes. At the beginning, we tracked the order and everything was ok. But two days ago, we checked the tracking number and it showed completely nothing. We already called to the customer services and asked to check the info, but the rep promised to call back or to send message and still nothing.

My sister I look up to her, she is 7 years older than I am.

She works at Albertson's and she barely gets enough money to pay her bills. Her shopping day is Wednesday and she shops at Kmart every Wednesday. She has to go around the store looking for sale items. That is bad enough however sometimes she has to switch tags, move signs over in hopes that they fall for her trick and give her the item at that price. It is very pathetic, my sister is a hard worker, has always looked out for me so I thought I should look out for her this time. She should get more money than she does.

I went to the albertson store in corona, ca yesterday 9-13-11 and purchased a $150.00 in subway gift cards for my staff...I went back to work and gave the gift cards to them..They went to sub-way and tried to use them..They were not activated...I called the albertson's store in corona and talk to the manager, she said you must bring the cards and the receipts back to the store...I had to leave work and went to talk to the manager..in the meantime the things I bought were in the car and it took them approximately 30 minuntes to tell me how sorry they were but the cards were activated and there was nothing they could do...I said then I need you to give me my money back..they said sorry we can't do that, once you have purchased the cards regardless there is not money on them they can't give me my money back...I said this is fraud..how could you take my money and give me nothing in return..this is their policy...They said I have to contact the headquaters..I go back to my car and the candy I had purchased from albertsons had melted..and everything else was hot...So then I have to call headquters and give them every number off the 15 gift cards I had purchased, which took more time out of my day...only to be told there is nothing they can do for me...again, I asked for my money back and they said no...again I said you have taken $150.00 and given me nothing in return...Oh, well...So then I said what about the candy that has melted from yesterday that I had to throw away...I was told to bad you threw it away, but they can not replace it...I have been a loyal customer to Albertson's as long as I can remember and I am treated like dirt..I called headquaters again today just to see if they have even started working on the card issue..only to be told, we told you it will take anywhere from 48 to 72 hours to get back with you...I think when a store takes $150.00 and give you nothing in return this is fraud...So now I purchased gift cards that can't be used, I am out $150.00 and they refuse to replace my candy...not to mention all the time it is taking me out of my days to get this issue resolved...I will not shop at albertson's ever again and I will make sure to let everyone know how I have been treated and has this company can commit fraud and it is no big deal...If you are smart stay away from albertson...I am very displeased with the services and the fraud that was committed yesterday...

Alberton’s, Washington, Utah…I bought a ham at Alberton’s and when I opened it, it was rancid. I took it back as asked for my money back…if fact I would have been okay with a store credit, but NO..I had to have a receipt. I expect my groceries to be fresh and consumable. Without the receipt they wouldn’t budge. Even though it was obviously their product and the sell by date hadn’t been reached. What happened to customer satisfaction…not at this Albertson’s… Pissed off, I left the meat with them and left…then I did my shopping at Wal Mart across the street…My shopping days are done at Alberston’s…I know the competition wants my business.

Tuesday march 8, 2011 8;40pm I purchased groceries myself and a friend at the lafayette, LA. 1818 N.E. evangeline thruway store, I placed my bags in the cart, tiffany had not placed (2) 5# bags frozen chicken, within sight, I forgot the 2 bags at the counter and after returning home. I immediately called the store and inquired with an employee asking if they had noticed, that I forgot my bag with two 5# bags of chicken thighs, the employee said yes and I told him I would return right away too pick up my purchase. when I arrived at the store I showed my receipt and ask for my goods, tiffany replied I put them back because they may have melted, ask for her too see if someone would go and get it for me, that’s when no one would neither take the time too do so.

I told I would go, then I had a change of heart, since I had already been shopping earlier and being that at present time I am under a doctors care for severe vertigo, I am a disabled Vietnam veteran with 13 inches of titanium screws and silastic hardware in my right wrist, and also suffering from severe vertigo and balance problems. I refuse too be pushed aside because I’m a handicapped veteran. I was out done and upset risk the chance of walking out back and maybe falling too return and item I had paid for, the lady who comes too help me was in the car waiting for me, and there I was standing like a fool, while Mr. hardy and MR. Jason decides who goes out back too get my two items.

I spend lots money at that and as a disabled and handicap person, I don’t deserve too be treated as a second class citizen, thats wrong for the management and the employees too treat anyone this way, MR. hardy could have met my needs and he did not have too talk me down, it was neither the professional way nor the humane way too do a customer, I was upset when I left the store I met Mrs. montgomery at the door on my way out, I did speak too the manager and informed him about the incident, and informed him about MR. hardy’s manners towards me, I received an apology from the manager, and I thank him for that, I told MR.hardy I felt an apology would be proper also, I said as a customer I’m sorry that had too happen, and he silently repeated my words with no remorse.

I’m not wanting special treatment nor favors, but must say this If this is the attitude and treatment given too a customer then someone needs too speak too some of the employees, servicing the community.I’m very sorry this happened but as customers we don’t deserve this, IF it really means a great deal.I take upon myself too say I’m sorry for allowing a few people who ignoring and rude actually refusing too care for the needs of a customer. working with the public is not easy, I understand but it is the duty of the employee too help a customer in need, whether I shop at this store or not is of no importance too anyone, but it is my right as a human being too be treated with dignity, and in return so should an employee, if our business as customers are truly appreciated.

May 25th, 2011. This is my complaint about Savon Pharmacy high drug costs. I went in today to fil a prescription for Tramadol 50mg (qty:120) and Prednisone 10mg (qty 30) which I fill regularly for chronic gout and rheumatoid. I was charged $58.99 for the Tramadol, which costs $11.89 at King Soopers and $15.99 at Walgreens, the Prednisone is $4.00 at King Soopers and $9.99 at Walgreens and Albertsons was much more too. This is over 400% markup and ridiculous. Beware if you are a cash customer at Savon Pharmacy or have a prescription that you must pay a percentage on.

wife was hitting on yong employee and called complaint in they basically laughed at me shes manager in service deli manager covered her lieing ### they suk wont ever shop there again female employee so much for being family store with morals fuk them ill hate uall 4 ever were getting divorce thank u albertsons profit bottom line hope uall rot in hell i report it to 1800 num for nothing

I do my food shopping reguarly at the cut bank Alberstons because it is the "ONLY" food store within 40 miles of where I live.I have rarely had any indifference with the store, except for their high prices, or their personel except for today.I was at the register and I had bought several of their buy one get one free packages of asst meats.I noticed that as the cashier is ringing my groceries some of meat isnt scanning free that was suppose to. At the end I look at my reciept and Im correct I was over charged.I look at the meat to be certain they are the same cuts, they are labeled buy one get one free.Either way I speak to the manager on who tells me yeh I am correct and he will fix it so I am credited.I remind him that according to their scan quarntee I should get the 4 packages free.He assures me that no it doesnt include meat.I say ok.He steps away.The cashier begins to refund me for what was suppose to be my free items.I ask her where is their scan quarntee policy located.She doesnt know.I look around and I find it it only says that it is for scanned shelf items which do not include alchol, tabacoo and dairy items.I then ask again to speak with a manager which this time is a different one.He looks at the meat and the labels.I show him how they are the exact same items and the difference is who ever labled them, the pork for example one says max pack and the other package of the same is missing that part on the lable.The steak actually has a typo of letts az2.He precedes to tell me how he trust his meat dept and tries to describe the az2 as a cut of meat.I lol at him anyway and tell him that it was their error and the products are the same.He refuses to honor their guarntee.I have the labels and if I could I would display them.Either way Im so frustrated that he humilated me and I know he knew I was right.Just thought people should know Alberstons does not honor their guarntee.

I recently bought a bag of shredded cheese at Albertsons supermarket in Durango, Colorado. As I was cooking dinner for my family and opened the new bag of cheese I noticed it had a black stinking mass in the cheese. I almost threw up. It ruined our entire dinner as my wife and family were in the kitchen at the time. I took the cheese back to Abertson and asked for the manager and was told there were none in the store. When I asked the young girl behind the counter to open the cheese and tell me what was in the bag she said "no I have a weak stomach" and then asked if I wanted another bag of cheese. When I said why would I want another bag she replied "I just give people their money back and get yelled at".

If you shop at this Albertsons, don't go through Marilyn G. Line...she is a horrible person, and checker! My husband and I shopped there, she talked with her winey voice (I could smell alcohol on her breath) she would talk and talk and it took forever! I asked her where peanut butter was and she never did answer me, she seemed to involved in talking about her miserable self! Telling my husband she hates men, and all her personal life and how she loves to drink wine! I know. We could tell! She said she was getting married but doesn't like commitment! Albertsons needs to get rid of that Jerry Springer employee...I will NEVER shop there ever again! Bad experience...HORRIBLE...

The Port Angeles, WA Albertsons is a nightmare neighbor. They run the parking lot cleaning truck at ten pm on a weeknight. If not that then a snow or leaf blower. They allow noisy teenagers to hang out in the parking lot, playing very loud music. They allow delivery trucks to idle for long periods of time in the very early morning hours. When I try to call, they let the phone ring over and over. When I finally get a person on the phone, they tell me to deal with it myself by confronting the noisemakers. They are truly destroying the neighborhood peace.

Last night I purchased one item from the deli and was owed $4 the cashier was so busy talking she neglected to give me my change, when I pointed that out to her she snapped "I laid it on the shelf" (used to write checks) which made no sense change is placed in the customers hand along with the receipt..I informed her my Partner was standing directly in front of the shelf so this was not the case..she snapped louder "I put it on the shelf" same as calling my Partner a liar, then began ringing up the customer behind me blowing me off completely..she made a point of ignoring me..I have written a angry letter to their main office and will probably do all of my shopping in Publix..if I do return to Albertsons I will avoid her line like the plague..

Alberton's, Washington, Utah...I bought a ham at Alberton's and when I opened it, it was rancid. I took it back as asked for my money back...if fact I would have been okay with a store credit, but NO..I had to have a receipt.

I don't save my receipts, I expect my groceries to be fresh and consumable. I have no reason to keep my receipt. Without the receipt they wouldn't budge. Even though it was obviously their product and the sell by date hadn't been reached. What happened to customer satisfaction...not at this Albertson's... Pissed off, I left the meat with them and left...then I did my shopping at Wal Mart across the street...I felt like taking my Wal mart receipt back to albertson's to show them what they missed because of their rude attitude...My shopping days are done at Alberston's...I know the competition wants my business.

I've been buying Farmland products at Albertson's here for some time now. Found a favorite in their Pork and Bacon roll. Now they tell me they have discontinued the item and I am so very disappointed. Farmland was very gracious and responded to my e-mail immediately. They still have the product and told me to ask Albertson's to order it!

I received my ad on Tuesday and they had great meat deals buy 1 get one so I decided to go to south Venice to buy my groceries which is 15 miles out of my way. I get there and yes they had buy 1 get one but they jacked up the price to 6.98 a pound (for chicken breast) if you purchased it individually so the savings was a joke. Also I went to the deli counter and ordered the alpine lace cheese because they had a price of 6.99 in front of it. I ordered 1/2 pound and they printed the ticket at 8.99 a lb. I asked about it and the lady leans down to look at the tag and says "it says baby swiss" and guess what, they don't have baby swiss, they're out of it. I proceeded to take a picture of it (attached). Excuse me for having less than perfect eyesight to see that the tag has baby swiss in small letters by 6.99 in huge digits but there were 2 large blocks of alpine lace right behind it. That's false advertising. I got a few more items but I will NEVER go back to that store.

I have been shopping on Albertsons store on Harbor str. for few months and every time I tell to myself that I will never go back. The service is just awful. No matter how busy the store is, they only have two cashiers working and most of the time they are the same people, an old lady and an old man (the lady is always nice) who barely move. Not too mention that the supervisor (or whatever that guy who watches people on the self-checking machines) comes, whenever there is a long annoying line and starts talking to the cashier, ask for $20 bills, whispering behind a very "important" piece of paper, which always has priority as it can't wait. The "stupid" customers should wait in lines and have patience. They simply have no respect for the client. I have witnessed ( it never happen to me) employee addressing to the customers in a rudely manner for couple of times. One time, I was waiting to check out and a couple entered the store. It was quarter to 11 and they were closing at 11. The bag boy yells at them that they are closing. They stopped in the middle of the hall, surprised when the supervisor tells them to go on, moment when the bag boy complains to the supervisor that he wants to go home. It was for numerous times when I had to put my merchandise in the bags while the helpers were 10 feet away gossiping and completely ignoring the cashier's call for help. It was also numerous times when I got home and noticed that some of the food was expired, and not two or three days before, but a month or two. I returned 5 bottles of chocolate milk because they were expired and I found them on the shelf again the next day. I took them, put them on the floor with a note saying "these are expired" and guess what? the next day they were stored again next to the good ones. i went to the manager/ supervisor and he apologized and told sometimes the employee miss the expiration date. I left a note that said EXPIRED! If they miss this, then maybe you should find other people to work there. I bough expired polenta, chicken, orange juice, etc. So, make sure you read the labels when shopping there because the employee "sometimes miss it". They have these campaigns all the time. I think I donated about $20 when one day I answered "No!" to the question "Would you like to donate a dollar?". More exactly I said : "I have already donated." The cashier lady looked at me like I was the worst person in the world. I asked whether there was a problem and she said embarrassed that there was no problem. I think this is pure beginning. I mean, if I want to donate, which I do often times because I feel I want too, then just let it be my decision. Why do you have to ask me every time, when it is more than obvious you have a campaign as the whole fricking store is covered in hearts with Johny's, Pitzy's, Mitzy's and the neighbor's dog names on them.
Ok, I can go on and on about this. I apologize for being this long, I just needed to vent.