Complaint Rating:

Company information:
Alarm Capital Alliance aka ACA Security Systems
1400 N. Providence Road
United States
Phone: (866) 484-4800

I signed a contract in 2004 with a company named Security of America for home security monitoring. My contract was sold to Alarm Capital Alliance company. The quality of service has rapidly declined. I wanted to cancel my service and was told my contract automatically renewed for a year since I did not provide a one month notice prior to the end of the previous contract. I am extremely disappointed with the service that I have received from Alarm Capital Alliance company. I have been waiting a week for the company to send a technician to come service a defective smoke detector. I have made numerous calls and have been given many promises. If you have a home security monitoring system and it is ever sold to Alarm Capital Alliance ( aka ACA Security Systems), save yourself some headaches and cancel ASAP.