Complaint Rating:

Company information:
Airtel
India
www.airtel.in

I am using Airtel GPRS Internet service on PC through mobile pocket data modem connectivity (mobile office) since last 1.4 year. From last 1 month, I am facing GPRS connectivity problem. After every 2-3 minutes GPRS connection disconnected automatically. While contacting customer service dept.(121) they says, the technical work is going on at Kalyan- Dombivli tower & problem will be solve within 24 hrs. (from last one year I am hearing same answer).
This problem is not my cell problem. I had checked it with different handsets (4 types). My 2 friends also facing same problem.
Second problem is one side communication. After getting or connecting a call only one member could listen opposite side members voice.
Many times I got message 'network busy' & 'error in connection' while making a call.
Could Airtel answer, when they are going to solve these problems?

Regards,
Jitendra Patil
Mob:- +91 9967015432