Complaint Rating:

I have purchased a data card from Radical Communication (Lajpat Nagar)and they promised that it will be activated by end of the day (the day of purchase). In the evening when I called the Cust Care, they mentioned that the card is not active and I should get in touch with the outlet from where I bought the card. I called the number on the bill 011- 41051050/41051060... both numbers are dead. I called another two numbers shown on the carrybag 011-51051050/51051060. These numbers do not exist!! The reason I bought the data card is to take care of some urgent business whilst I am traveling. I live in Gurgaon (and the reason for me buying the card from Radical Communication at Lajpat Nagar is that the outlet in Sahara Mall did not have any stock of cards) and it is not easy for me to travel to Lajpat Nagar to follow up. I would equally blame Airtel for appointing such Franchisees who do not have a proper phone number to provide after sales support.