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Airtel Complaints - Billing problems and customer harassment!

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Airtel

Posted: 2007-02-16 by Rajender Kumar [send email]
Billing problems and customer harassment!
Complaint Rating:  100 % with 3 votes
I had made a full and final payment for my IBM CUG corporate Airtel connection on 27-01-2006. I have all the proofs by way of bill payment receipt. Even after settling the account, Airtel has filed a case against me. It is beyond my understanding how Airtel can harass me even after bill payment. I am facing this harassment for the past one year by the Airtel people calling up again and again in the pretext of different people. I don't get any response for the mails forwarded to higher authorities of Airtel. After every 3 months, a different lawyer calls up for the bill payment.

I am left with no other choice than to file a case against Airtel in the consumer court for causing me mental agony.
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Comments

552 days ago by Karan Bhatia [send email]
I have been using Airtel prepaid connection since 8th July, 2006. I had faced two problems of amount deduction. So let me explain both of these:

(1) After purchasing new connection on 8th July, 2006 I was deducted Rs 30 (approx) after few days using it. I called to Customer Care and they replied "The roaming charges has been deducted due to negative balance of the previous customer". The problem has not been solved.

(2) On 4th February, 2007 Airtel has deducted Rs. 138 without any reason. I had not sent request for "Hello Tunes" or anything and received 10 sms from 6781 and 6782 that your Hello tune has been activated and thank you for downloading dogs tune. I called to Customer Care they were just tried to piss me off though they didn't care about my problem. So the issue has been closed. I wasted too much time in talking to Customer Care but they did nothing.

I have all sms saved in my inbox. I would have felt better if I get my money back which has been deducted by the fault or any other matter.
503 days ago by Sonal Khurana [send email]
Sub: Withdrawal of Free Incoming while Roaming

Dear Team,

I opted for 02 connections of Tata Indicom in Aug'06 and since then i am paying heavy bills & suddenly one day i got a shocking news that they are withdrawing this scheme and what is this when i took the two connection because of this service only then why you have withdrawn your services. I am very unhappy with the services & the customer care team of Tata. I think your competitor Reliance is most trust worthy because they don't withdraw the schemes what are beneficial for customers. This is very ridiculous and i will surrender my connection very soon.

Thanks
429 days ago by Swetha [send email]
I am airtel prepaid user and my number is 9940ssssss. Someone is making blank calls to my number and talking very indecently... We could not trace him since he is a airtel prepaid user and he did not give any address proof for his prepaid card. He had also collected my family details from the address proof i have given while buying an airtel prepaid card.
361 days ago by Subramanian [send email]
I have a airtel prepaid mobile. When my friends are calling that time they are receiving "error in connection". What is the problem, can someone tell me. Network problem or...
197 days ago by Neeraj [send email]
The same case is happening with me
i have also made full & final settlemet in August but now again Airtel has started sending bills to me.
& their lawyer calling me for cosequenses if i dont pay the bill

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