Complaint Rating:

I was using my Airtel phone when I was in France. I received a SMS from airtel regarding you are logged in to this network and the call charges are Rs 24/- per minute for all incoming calls. On reaching back to India I received a bill which charged Rs 50/- per minute as the charges. On checking with customer care they told that these are valid charges for this network which was different than the one that I received the SMS from. I have no SMS when the network was changed or the charges of this network. I have not yet paid the bill and would like to drag them to the consumer court.