Complaint Rating:

A copy of Email to,
Cheif Execuitve (Marketing & Accounts)
Airtel India Kanpur
Zone - U. P. East - Lucknow

We have Purchased one LG Mobile Phone Model B2050 with Connection 9935531428 IME No. 35895600 - 674662- 3 Dated 12 - 10 -2006 From Malhotra Air-condition Corporation Opposite Mariampur School Sarojni Nagar Kanpur Mobile No. 9415127244 & 3950023 Authorize Dealer LG. Dealer Tell me That Airtel Provide Free Airtime Value Rs. 2750. Free Incoming Calls Valid FOr 2 Yrs. with Facility of inbuilt Modem with Internet Connection and GPRS & MMS & JAVA Facilities for Internet Connection use Need a USB Data Cable Rs. 700/- and Prepaid Coopan Rupees 450/- for Internet use through Mobile to Laptop. Now Till Time We are unable to avail your Internet Facilities We have gone many Points in Kanpur as per Your Customer Care Direction Like M/s Ajmani Sales Lajpat Nagar, LG Distributor Malhotra Agencies, LG Service Center Lajpat Nagar (Yash Computer) and Your Kanpur Main Office Opposite Mehfil Restaurant & Your Expert For Mobile Office Activation Mr. Sunny Gupta and Contact Lucknow Mr. Urfee and Put the Information Customer Care many Time and Mail many time at 121@airtelindia.com

But No Services Provide in Prepaid No. This is our Last Mail in our side. if with in Three Days You don’t Provide Services we return this instrument to dealer.

Our Post Paid No. 9935336555 Last 2nd Oct. 2006 we Stop our Incoming Call outgoing Call Through Customer Care and Purchase SIM FROM main Office 05th Oct . 2006 after Purchasing we need our activation MO and Services but Now till time No Services Activate Mobile OFFICE in LG B 2050 Handset Due To Circumstances Subscriber Suffer to airtel Services and stop Payment Bill Due to Last Investment Rs. 3900/- + Messlenious Expenses 500/-

Kindly We Request You Send Representative Settlement of Account and Get back Mobile With Connection and Refund our Amount.

If You wont take action we will go through Customer Protection Legal Action to Dealer and also Airtel Company.

This is Information For Consent Department and Authorize Person of the Airtel India Company

A. H. KADRI & Shahid Kadri

117/16 Sarvodaya Nagar Kanpur
09415134640/ 09935336555 / 09935531428/

Copy to LG Distributor Malhotra Agencies
Copy to Main Office Airtel Kanpur