I am really shocked to be a victim of poor airtel customer service. I applied for Airtel broadband (Application number: TBLR243990) on 25th of May 2011. Guy named Naveen came to my house, took documents along with cash of Rs. 1100/- and promised to give connection between max. 3 working days. I waited for 4 (not just 3) working days. I have spoken to the customer care and even got the escalation contact of Lalit Chopra (080-41115338) but in vain as he doesnt respond over the phone. I logged complaint with Airtel (Complaint no : 46889256), was told that the problem shall be resolved withing 28th May else money shall be refunded. NOTHING HAPPENED!! I am shocked at this mockery made out of customers by Bharati Airtel !!
Is this how we should be treated for trusting a Brand? This is a Sheer DISGRACE! I dont need ANYMORE appologies, I need a SOLUTION!
Purva Sunshine Apartment
Sarjapur Main Road
Contact no: 9902342067