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AT&T Complaints - ADVERTISING

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AT&T

Posted: 2008-03-12 by BURNEY BURGSTINER [send email]
ADVERTISING
Complaint Rating:  0 % with 0 votes
Company information:
FIRST CHOICE INSURANCE
310 E MONTGOMERY XRD #6
Savannah, Georgia
United States
Phone: 9123550001

I HAVE BEEN ADVERTISING WITH BELL SOUTH FOR OVER 10 YEARS. I TOLD THE NEW SALES REP THAT I DID NOT WANT TO CONTINUE DOING BUSINESS WITH THEM IN 2008. SHE BROUGHT HER MANAGER OVER FOR A VISIT AND HE PROMISED THAT I WOULD GET EVERYTHING I HAD LAST YEAR, A RE-DESIGNED FULL PAGE AD, A NEW WEBSITE AND A LISTING ON YELLOWPAGES.COM FOR JUST AROUND $50 MORE THAN WHAT I WAS SPENDING IN 2007. I DECIDED TO TRY IT ONE MORE YEAR. HOWEVER, WHEN THE 2008 DIRECTORY CAME OUT, I DID NOT HAVE EVERYTHING I HAD IN 2007. I HAVE TRIED EVERYTHING I KNOW TO CALL THE SALES REP TO DISCUSS PROBLEM. 6 WEEKS HAVE GONE BY AND NO RETURN PHONE CALLS AS OF YET. I SENT A CERTIFIED LETTER TO AT&T TO CANCEL MY ADVERTISING AND I DO NOT INTEND TO PAY THEM ANOTHER PENNY. THEY HAVE MESSED WITH THE WRONG GUY ON THIS ONE.
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