Complaint Rating:

Company information:
PRIMUS RETAIL PVT. LTD
India
www.primusretail.com

I purchased a shoe named ADIDAS OUTLET from PRIMUS RETAIL PVT. LTD (JESSORE) which is a retail outlet of Adidas on 17th May 2008 worth Rs. 4999/- . My SKU no is 113302 and my Cat No. is ADD-FOT. It is an irony that my shoe pasting was opened within 15 days of purchase. I produced the shoe to the corresponding retail outlet for replacement since it was during the guaranteed period but the retail shop people refused to replace it and sent the shoe to Gurgaon for new pasting. It is a common sense that a shoe once repasted would not last long for 3 months. I just want a fresh pair of shoes. It would be grateful if you kindly look into the matter and do the needful.

Thanking you,

Regards,
Bhabatosh Maity