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Acura of Peoria Complaints - BAD CUSTOMER SERVICE!

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Acura of Peoria
Posted: 2008-02-28 by UPSET CUSTOMER  [send email]
BAD CUSTOMER SERVICE!
Complaint Rating: 40 % with 10 votes
Company information:
Acura of Peoria
Bell Road
Peoria, Arizona
United States
www.AcuraofPeoria.com

Finance person was very rude to us because we didn't want to add extra stuff to our loan, like gap insurance. It was a bad experience all around, would not go back and buy anything from them again and wouldn't recommend my worst enemy to go shop for a car at Acura of Peoria in Peoria, Arizona. Terrible customer service.
Comments United States Car Dealers
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Acura of Peoria - Mistreatment!

Comments

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 592 days ago by Very Unhappy  [send email] 0 Votes
We have had a terrible experience with this dealership also. We bought a "preceritfied car" and found that we virtually paid for nothing. Our seatbelt was cut or torn 3/4 of the way (how did that pass inspection)?? And we had 2 of 4 tires completely bald and the other 2 need to be replaced--the dealership records indicate that all of our tires were a different brand and that they all measrured 5/32 --which they clearly did not. The dealership did replace the seatbelt and 2 of the 4 tires but not without a number of discussions with various managers who "did not have the authority to approve this". We would recommend that if you choose to purchase a used car from this dealer that you take the car to an independent mechanic and have the 150 point inspection re-done for your own safety. Also we found that our salesperson was not knowledgeable about the vehicle he sold us and when he did not know the answer to something, he just lied. Our recommendation overall is to steer clear of this dealership and save yourself a lot of headaches.
 421 days ago by Brijen Dave  [send email] +2 Votes
This complaint is not true at all and, I can not belive that GOOGLE will allow racist remarks on this...please read "camel Looking " since I am of an indian race.
Please take this off..since I am plannign to take major action against this customer for racist remarks.
 212 days ago by   ACURAOFPEORIAGOFUCKYOURSELF 0 Votes
This isn't GOOGLE. GOOGLE does not monitor the entire internet. Learn how to use a computer you camel. One more thing, how are you possibly going to file a complaint against someone named "Very Unhappy"? Come on! Acura of Peoria is the worst dealership I have ever been to. They pull every trick in the book and I am totally surprised they haven't gone out of business yet. TOTALLY SHOCKED I KNOW ITS COMING!!!
 158 days ago by   Hello 0 Votes
I totally agree with you, I just stopped by this dealership today, bad customer service, I would NEVER go back there any more, even I do not have a car to drive.
 142 days ago by   Acura buff 0 Votes
I agree too. This Camel looking guy is the worst guy u wanna see before you invest half of your savings. They Lie all the time to get you to the dealership and then try harsh words to pull down ur morale. He wanted to pay me for the gas I spent to come to his store. I would not recomment anyone to go to this dealership ever
 139 days ago by   Randy serano +2 Votes
We just bought a brand new TSX from Acura of Peoria. We got the best price out of all 3 dealers in town and more for our trade. We were actually there when people above were arguing and being loud to bully the sales people. There were 10 people trying to buy one car. Our sales professional Mr. Caleb Watkins was great and we bought the car same night. I would recommend this dealership any time.
 139 days ago by   jessica lang +2 Votes
I had a Great experience at acura of peoria!!! i got the best deal out of all three Acura dealerships and the best sales person too!!! and the mang. Brijen was awesome he gave me more for my trade than anyone else!!!
 139 days ago by   jessica lang +2 Votes
I'm definitly recomending everyone i know to go to Acura of Peoria!!!
 131 days ago by   olive oil +1 Votes
if you don't have anything nice to say about a person or business.just remember one thing, it's better to remain silent and be thought a fool then to speak and removed all dought.
 94 days ago by   Content with Service +1 Votes
Wow! I can't believe the low maturity level of those that complain in the above comments. I just purchsed a vehicle from Acura of Peoria. Robert was one of the most sincere, kind and helpful salesman that I have ever met. Everyone was polite, not pushy and provided excellent customer service! Highly reccommended!
 50 days ago by   AcuraOfPeoriaAreMorons 0 Votes
The service department is ridiculous! I have gone 3 times in the past 4 weeks and each time my car is worse than before! It now makes three different sounds when I drive and the alerts keep going off even though they say nothing is wrong with the car.

They are complete morons. I'm going to a different dealer for servicing now even though this is the closest one to my house.

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