Complaint Rating:

I was attending school of which I had took out a federal loan and loan from ACS. A few months after I became very sick and the doctor requested disability. Disability was approved shortly. I am now unable to work. Since October 2009 it has been nothing but paperwork to complete and then it is only shuffled around, back and forth, etc. Now, ACS returns my forms from the doctor and states they are denying the claim for discharge. Their reason: Original signatures needed. It clearly is black ink in all writing on their form. Do they need glasses? What the f___?! So, now again, more run around. Do they just keep giving people the run around thinking then they will just give up? Oh well, I have all the time in the world, and if they won't work with me, I will have to find someone to work for me to assist them with pulling their fingers out of their asses. If anyone has had similar problem and was able to resolve, please help. It would be appreciated very much!