Complaints Logo
Complaints Board | Submit Complaint | News & Stories | Recalls | Consumer Tips & Tricks | Videos | Mess-Ups!

Sponsored Links

Last discussed

1. (0 minutes ago)
http://www.witchcraftspellsnow.com
scammed
2. (0 minutes ago)
I.D.Theft Refund.com
Took money out of account/Over draft charge
3. (0 minutes ago)
Fidelity Reader Service, Inc.
Never received magazine subscription!
4. (2 minutes ago)
Dr. Ross Clevens Facial Plastic Surgery
Botched lip augmentation
5. (3 minutes ago)
www.21stcenturymagick.com
scammer & fake witch

Consumer tips & tricks

Worst rating

5. 360 Share Pro (-312)

Subjects of wide speculation

1. Novelty ID Factory (1322)
Take your money and run away
2. KmartFeedback.com (1283)
$2500 gift card survey!
3. Castaway Pools and Spas (695)
Never came back to finish the job!
4. Dr. Sydney Coleman (568)
Buyer beware!
5. CIC Triple Advantage (535)
Signed up for service I never received and did not want or need!

Stay away

1. Airtel (990)
3. Sears (308)
4. Direct TV (303)
5. Nokia (296)

VoteAndDate.com

ACS aka Wells Fargo Complaints - Unauthorized fees!

Review all ACS aka Wells Fargo complaints

ACS aka Wells Fargo

Posted: 2007-11-24 by Raul And Rosa Martinez [send email]
Unauthorized fees!
Complaint Rating:  0 % with 0 votes
Company information:
8614 Humphreys Dr.
Houston, Texas
United States
Phone: 2815618363

Our mortgage loan is with American Servicing Company (a.k.a. Wells Fargo) and over the past two years our relationship with this company has been less than favorable. We fell behind on our payments and though the situation did not require legal assistance we are now also paying legal fees on top of our mortgage and escrow payment. We feel that they have been rude and unwilling to work with us.

Stay away from this company!

Thank you,
Rosa A. Martinez
Comments United States Mortgage Companies
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

200 days ago by Mr. Lewis [send email]
I agree with everyone on this comment board and I am so sorry to hear about all the trouble that you are all having. This is the reason I started my company. I have helped several people that have mortgages with ASC, Countrywide, and other mortgage companies that don't seem to care if they harass people or suck them dry. The comments I have heard are along the lines of trying to get blood from a stone or turnip, or something like that.

I have a service that actually will take you out of the loop of contact with ASC, or Countrywide or whomever you have servicing your loan. All you have to do is tell me how we can help you. By that I mean, tell us what you are looking for us to do for you and we will pursue the help that you want, no matter what. We have all aspects of the mortgage business covered from being a mortgage mediation company, a title company, a real estate company, all the way to having access to attorneys for litigation or help to avoid foreclosure. No aspect of help is turned away.

Let me tell you, most of the customers that I deal with have told me about the fear and the frustration of working with mortgage companies that don't seem to care or give them the runaround. To be totally fair, mortgage companies have their ways of dealing with people. Some are good, some are horrible. But one thing all mortgage companies love is being vague. When they are vague, they don't have to give you information until you ASK for it. How does that help you? How can you try to save your home if you don't know how to ask the right questions?

That’s another reason why I created this company. I take your number out of their "system". When they mail you something, it goes to me. I take the burden away from you so you can live your life without the phone calls and the letters. And the rudeness!!! Oh, man, if I told you some of the stories I have heard...let's just say, it’s not pretty.

I know that some people are going to look at this comment and go, this guy is trying to drum up business. Well, you're right. But here's the kicker. I used to work in mortgage collections. I used to make the phone calls and send the letters. I used to work around the people that make your lives hell. And I kept asking myself, why? Why are these people not being told about the help that’s readily available? Why are these people not being helped to make payment arrangements that are realistic? Why does this company care more about the money than about customer service when that is supposed to be their primary objective?

That's why I got out. I can not stand collections. Just because they are hiding behind a company name they think that they can say anything or act anyway they like with the customers, being friendly with one and the next 40-50 they can treat like crap. Where is the customer service?

I take all that frustration away from you and create solutions that work. I know that it may be hard to swallow, but I do. I have done it for several people. And I can do it for you too. If you want more specifics or just want to talk to me, call my office at 888-453-1518 and check out the website, which is being updated with a few new options available. And this isn't just for people facing foreclosure, people that are current and want to pay off their home early, call me. I can and will help as many people as I am able to. What have you got to lose? Website address is http://www.onlybusiness.com/members/RealtyMediationService...and if not for you, best of luck. In all your endeavors.

Previous | 1 | Next

Post your Comment

Please check text spelling before submitting comment
Your Name
Your E-Mail Address
Your E-mail is invisible to others
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Confirmation code

Search

Videos

Fireworks and Kids Safety

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Mattresses
   - Cosmetics
   - Appliances
   - Ebay Scams
   - Phishing
   - Timeshares

Smile upon Life :)


RSS Feed
 
India Consumer Complaints Forum
Pateretaju sudzibas
Caller Information, Unsoliceted Phone Calls