Complaint Rating:

Aclepsa have excellent web pages for their online pharmacy. My first order came as requested. However my second order, made three months ago, has according to Aclepsa, been re-dispatched three times from India. Their response is polite, although hardly intuitive to use their complaint system.

I find it hard to believe the package could have been 'lost' or intercepted three times. As far as I know UK customs haven't intercepted the package. So I have lost over $70 dollars - half of what another person on this site has lost to this company.

Any buyer should be aware of the unreliability of delivery from Aclepsa, a pity, for their products seem genuine and good value.