Complaints Logo
Latest Complaints News & Stories Tips & Tricks Questions Videos Images Recalls Groups Submit Complaint

Recently Discussed Complaints

1. (0 mins ago)
Menards
Poor customer service
2. (1 mins ago)
Airtel / Customer Care
Don't trust Airtel!
3. (5 mins ago)
Bajaj Auto
Poor after sale service
4. (5 mins ago)
Menards
Awful experience
5. (8 mins ago)
GREYHOUND COURIER EXPRESS.
BMW NATIONAL LOTTERY BOARD

Consumer Tips & Tricks

Worst rating

2. Ultifreshwell (-13)

Subjects of Wide Speculation

1. ROBIN SCHULDER (84)
puppy mill
2. HIT Web Design/ Heritage Web Solutions (72)
Bad business to work with/for! ABC4 NEWS UTAH WILL EXPOSE!
3. Dazzle white and Smile Brite (40)
illegal charging of credit cards
4. Kaplan Higher Education (35)
WORTHLESS Racist, Fascist Regime
5. online cash success kit (34)
online cash success kit
6. Ultifreshwell (27)
Scam
7. IBSN tax (22)
Not trust worthy
8. acai berry&life cleansing (22)
LB Envision Net Worldwide Ltd UK.

Latest News & Stories

Stay Away

1. Dazzlewhite (17)
2. Dazzle White (24)
3. x factor (11)
4. Direct TV (10)
5. IgoMogul (9)
7. Norton 360 (3)
8. Airtel (20)
10. Reliance (5)

Latest Questions

VoteAndDate.com

Ace Hardware Complaints - Pets drugged out of consciousness

Review all Ace Hardware complaints

Ace Hardware

Posted: 2006-08-05 by Betty  [send email]
Pets drugged out of consciousness
Complaint Rating:  50 % with 2 votes
I recently visited Ace Hardware and now I cannot sleep from the nightmare that unfolded while I was there. The Pet Department was filled with cages of dogs, puppies, cats, kittens, rabbits, etc. They were all sleeping. I clapped at their cages trying for a response from an animal. I barked, meowed and more. Not one animal moved even an eye. Finally a store clerk came over to assist me. He did not understand what I wanted. The clerk opened a cage of a baby rabbit. The animal hung lifeless in his hands and did not move at all. It was drugged beyond any sense of awareness. All the animals appeared this way. Not one cat or dog moved the entire time I stood in front of them.

Who would purchase an animal that has been drugged this way? How can they think it is a marketable item after being drugged like that for who knows how long? Why would the helpful hardware man do this to innocent animals? Shouldn't American companies require some form of standards on the franchises they sell into the international world to make them conform to certain standards? If they don't, they should? People here want to be like the west.

I don't think I can go back to Ace Hardware again without making a scene about the animals being drugged. Can you help me?
Comments Indonesia Pets & Animals
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 703 days ago by Sharon Hagerty  [send email] 0 Votes
i recently returned a heater to ace hardware because it was not heating like it should. i did not have my receipt. the cashier, vicki, said well the heater i was returning was heating more than the new one i wanted to exchange it for. maury, the supervisor, said ANYTHING TO KEEP YOU HAPPY, and put that old heater back in stock. They returned it to stock, and it was not working right.

Then, I bought some rug cleaner from them, that was dry cleaner. IT did not work, and it made my eyes red, and burned them. So I took it back, it clost %14.99 and they were going to give me %6.50 back in place of the $14.99. In both cases, I did not have my receipt.

I have been a customer of ACE for about 10 years and I am pissed about this and I want the whole world to know about it.
Then, they sold me some asphalt cleaner... or mold cleaner. 30 second stuff. They forgot to tell me that after you put the shit on, and let it sit for 30 seconds, you have to scrub like a banshee to get it to work, then hose it off. Your arm is sore for days.
I think that the attitude over this whole affair sucks. And I think I have asphalt cleaner that made an oily residue on the asphalt and so I am going to take that back.

Then, I got coupons in the mail for $5.00 off this and that. I got 3 of them. And I said can I use it on paint that was $4.50 a gallon, down from $20, and they said, well they would have to look at it. Now why send out coupons when they have to approve the damn item you buy. My consumer rights have been violated, and I don't care who knows about it. This store is located at Lakewood, Washington, on Steilacoom Blvd. right near McD's.
 491 days ago by B  [send email] 0 Votes
They never have anything in stock! THEY SUCK!
 366 days ago by Z3phyr  [send email] 0 Votes
ace hardware : sell first, don't care about after sales
i had typical experience at ace hardware store in indonesia
 323 days ago by   TJD 0 Votes
My family has owned an Ace Hardware for over 50 years, we just opened a second store up 3 years ago. Is far as the product, there is some stuff i will vouch for. Not all of it is good, and i will always tell the customer the truth, I'm not going to sell someone a piece of shit just because we make money from it... As far as the return policy, all Ace Hardware's are pretty close to being the same. To give someone half their money back is dumb, and you could probably wright a letter to Ace Corp. and get some sort of compensation. With coupons... If something is on sale the store doesn't have to grant you the Helpful Hardware member coupon, due to the fact that it could force the store to tell the item for below cost. aka, rip the store off, and as using more than one at a time it really depends on the type of coupon. If your ACE doesn't have it in stock, order if off the web site... they will send it to your nearest ace and i don't think you have to pay shipping, you can always contact the people there and have them do it. I've worked at Ace Hardware for 8 years now, yes... i hate it... it's family owned... but when people say "ace hardware : sell first, don't care about after sales" it kinda bothers me, I work my ass off helping customers with shitty attitudes because their hot water heater is not working, or their lawn mower doesn't run any more, and i could not care... but i do... The sale is just as important after we get the money as it is before. If the item doesn't work for you, bring it back. It the people at Ace give you a hard time, tell them to just take it back anyways, it's probably policy A and they will get credit for it anyways...



Sincerely, Helpful Hardware Man
 137 days ago by   Wife 0 Votes
My husband opened an Ace 3 years ago and they offer the best customer service. The community loves them.

Unfortunately Ace Corporate does not stand behind their people and we will be forced to close our doors due to so many of our dollars wasted at start up by Ace Corporate.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Personal Details of Mobile Phone Customers Have Been Stolen

Latest Groups

Today's Mess-Up Photo

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Towing
   - Schools
   - Neighbors
   - Mattresses
   - Cosmetics
   - Doctors
   - Appliances
   - Employers
   - Employees
   - Solicitors
   - Ebay Scams
   - Phishing
   - Landlords
   - Movies

Smile upon Life :)


RSS Feed
 
     
 

Login

Email:
Password:

Forgot your password?