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AcaiSlim Complaints - Charges not authorized

Review all AcaiSlim complaints

AcaiSlim
Posted: 2009-01-13 by   Patricia Barth
Charges not authorized
Complaint Rating: 100 % with 3 votes
Company information:
Acauskun
POBox 2003
Riverton, Utah
United States
Phone: 977-317-0189

I ordered a "free" sample, paying only shipping. I was charged $79.95 and then received another unordered shipment and charged another $79.95. I am now on hold with the company, waiting to speak with a customer rep.
P. Barth
Comments United States Diet Products
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More AcaiSlim complaints
AcaiSlim - Ripped off
AcaiSlim - charged my account twice
AcaiSlim - unathorized use of my credit card
AcaiSlim - unrecognized charges
AcaiSlim - unauthorized charges
AcaiSlim - Don't want anymore
AcaiSlim - chg for non delivery
AcaiSlim - false advertising
AcaiSlim - CANCELLATION OF PRODUCT
AcaiSlim - pills

Comments

 Sort by: Date | Rating
 306 days ago by   rhonda 0 Votes
I ordered the FREE trial and recieved an unauthorized charge on my credit card for 69.95. This is a scam. Do not order. I can't even find the right number to cancel the order.
 21 days ago by   Christy Duke 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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