Dear Fellow Canuck: No, you're not the only one that got stiffed on this. And I'm STILL being hit by these thieves each month! Back in November, I managed to contact someone due to a $118.00 "unauthorized" charge they made to my Visa. I was told I would be reimbursed (as I never did receive the product!) and needless to say, have not received payment to-date. To make matters worse, the Price Limbo and Price Savers are continuing to charge me $10.84 monthly!! What for...? I have absolutely NO IDEA! These "Sellers" should be charged for intentionally misleading the public and scamming our credit cards! Anyone have a solution?
Hello fellow Canucks,
I deleted my information from their order form and never hit submit but the information went forward anyway and appeared on my Visa. I called Visa and was advised to cancel my card and to file a dispute. It appears that the only way to stop further charges is to cancel your credit card or for those who used a debit card, to change their bank account.
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
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306 days ago by 
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